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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

worst dealership i ever went to. i made an offer of 33k for a car. they e mailed me we are close. when i step in the gave me a proposal of 40.800 and change. all because the manager got a commision wh... Toon meer

Beoordeeld met 2 van de 5 sterren

Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... Toon meer

Beoordeeld met 5 van de 5 sterren

We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... Toon meer

Bedrijfsgegevens

  1. Automarktplaats

Informatie afkomstig van verschillende externe bronnen

Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.


Contactgegevens


2,5

Slecht

TrustScore 2.5 uit 5

795 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Car service routine

Ronald, was very helpful very kind and very respectful about all my needs with my vehicle. My car service was taking care of on a timely matter. my car was done right around the time Ronald, told me it would’ve done. I am very satisfied. Although service was very expensive.

25 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hi Neldin! We’re happy to hear that we were able to meet your expectations and that Ronald provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Davie Team

Beoordeeld met 5 van de 5 sterren

Very helpful and pleasant

Very helpful and pleasant. Mauricio was amazing explaining all functions of vehicle and more. Went out of his way to answer all ?’s and to find the vehicle I wanted

22 januari 2021
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Antwoord van Rick Case Automotive Group

Thank you for your kind words, Donna. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. Thanks again!

Beoordeeld met 5 van de 5 sterren

Anderson was excellent

Anderson was excellent. Got a great deal with an expedient buying experience. Got me in and out!

20 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hi Jason! We’re happy to hear that we were able to meet your expectations and that Anderson provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team

Beoordeeld met 5 van de 5 sterren

It was fast

It was fast, I did not have to wait long and very specific in what I need to do to my car.

19 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hi Juan! We’re happy to hear that we were able to meet your expectations and that our team provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda Davie

Beoordeeld met 5 van de 5 sterren

On time and experience was excellent.

16 januari 2021
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Antwoord van Rick Case Automotive Group

Thank you for the review, Angel. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team

Beoordeeld met 5 van de 5 sterren

Every thing was great.

15 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for the review, Lisa. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Davie Team

Beoordeeld met 5 van de 5 sterren

Service

I had an excellent service agent .

15 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for providing us with feedback regarding your recent experience with our dealership, Corey. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team

Beoordeeld met 5 van de 5 sterren

Great service in a timely mannor

Great service in a timely mannor. They did a great job.

12 januari 2021
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Antwoord van Rick Case Automotive Group

Thank you for providing us with feedback regarding your recent experience with our dealership, Luke. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service!

Excellent customer service!
Thank you

11 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for taking the time to provide our dealership with feedback on your recent visit, Juana. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda Davie team!

Beoordeeld met 4 van de 5 sterren

my car towed in due to dash…

I had my car towed in due to dash lights not going off. The 1st. Problem was the 1st. Towtruck, from Miami got lost. Sooo they sent someone from Alamo, who came later. Took the car nd. Left it in the lot, without going in with the keys! I called next day, they didn't have my car. Wanted Me to call Alamo! I did but mailbox was full. For 2 day's now. Found my car on lot with keys in, nd.door unlocked! So they fixed 2 sensors for $50. Deductable, even with car Warranty. Everyone was friendly nd. Informative to me. Very Upset With Towtruck Driver, Victor!!!!

7 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for taking the time to share your feedback with us, Linda. We are glad that you had a positive experience with our team! Sincerely, Rick Case Volkswagen

Beoordeeld met 5 van de 5 sterren

Very happy customer

AAA+++I’m very happy. Mr. Hugo always helps with anything about my tiguan, and he is very responsible to any request. Thank you very much!

6 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hi Sifri! We’re happy to hear that we were able to meet your expectations and that Hugo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team

Beoordeeld met 5 van de 5 sterren

Very clean and professional

Very clean and inviting. Salesmen were very professional and helpful when purchasing a new car. Have owned Honda cars for at least 10 years and have been very satisfied with their service, etc.

3 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you so much for choosing Rick Case Honda, Joe! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

First “Best Service” received since being a customer for a while from this location.

Best service experience ever by Andrea Sanchez. Didn’t expect it from this location especially after being a customer for a while on my second vehicle from this location where my whole experience has been awful, from purchase to service. Only reason for still being there is convenience of location. Thank you, Ms. Andrea for making my visit pleasant and enjoyable, hopefully next time I service my vehicle you will be able to assist or at least I get someone with the same or some type of customer service I received from you today.

2 januari 2021
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hello! We’re happy to hear that we were able to meet your expectations and that Andrea provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Beoordeeld met 5 van de 5 sterren

Had an issue with my ABS light

Had an issue with my ABS light, the service was very pleasant and worked fast as possible to help me with my problem.

31 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for taking the time to share your feedback with us, Gianni! We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!

Beoordeeld met 5 van de 5 sterren

Excelente servicio

31 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Gracias por la reseña, Erik. Nuestro concesionario se complace en servirle y apreciamos su negocio. ¡Esperamos trabajar con usted en el futuro! Atentamente, Rick Case Honda

Beoordeeld met 5 van de 5 sterren

Shahir is absolutely awesome

Shahir is absolutely awesome. Great salesman, very fast and helpful

31 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hello! We’re happy to hear that we were able to meet your expectations and that Shahir provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Beoordeeld met 5 van de 5 sterren

Claudia Mucury was our saleslerson and…

Claudia Mucury was our saleslerson and she was very nice and helpful.

29 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Hi Ellen! We’re happy to hear that we were able to meet your expectations and that Claudia provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team

Beoordeeld met 5 van de 5 sterren

They were so helpful and they said 3…

They were so helpful and they said 3 days and I got my car in 3 days all clean and shiny like new

24 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you so much for choosing Rick Case Honda, Charlie! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Oil change and tire rotation

Everything was done in a timely and professional manner. No complaints at all. I was shown the work list and satisfied with the job.

23 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for providing us with feedback regarding your recent experience with our dealership, Jim. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Beoordeeld met 5 van de 5 sterren

Great experience!

The sales team was very accommodating and the experience was great!

21 december 2020
Review zonder uitnodiging
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Antwoord van Rick Case Automotive Group

Thank you for the review, Lorenzo. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

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