RideTo Reviews 3.194

I had my cbt yesterday in cymbran and it was brilliant the lads who taught me were very skilled at teaching which took so much pressure away from the day I highly recommend doing your cbt here ill be definitely going back for bigger bike training was overall a fun day of learning 👍

Booked my CBT with Phoenix school in Crystal Palace and from booking it to passing on the day it was a flawless experience. Very easy, incredibly experienced and knowledgeable instructors, no headaches at all. Couldn’t recommend more.

It was very good, the instructor was very understanding, 10 out of 10.

I paid extra for the Peace of Mind (second CBT) but I could not find a way to rebook it online.
Approached a team member who simply quoted that our policy does not allow rebooking for the reason your instructor gave when you were made ‘Fail’ in the Compulsory Basic Training which does not have a Pass OR Fail to begin with!
I am not annoyed with the Team member, after all they are just there for a living, but with Rideto!
Seems like, Rideto and CBT instructors such as Harley, are an organised Scam! The loophole of no Pass/Fail prevents providing any evidence or a report as such as a DL25A and enables these people to scam legally.

I am fighting hard with Rideto to process the ‘Peace of mind’ claim (it is not peace of mind anymore, to be honest) so that I can get on with my 4th CBT training again.

I am not a novice rider, having ridden motorcycles in the past for almost 10 years. Not sure why I am being punished. Yes, I am a woman, and I am not a British Ethnicity. But this should not be a hurdle as all you need is limbs and a brain to control a petrol machine!

P.S. I did change my initial review from 1Star to 4 Stars as requested by one of the team members, but I am now changing it back to what it was. After all, I am fighting for my hard-earned money :-)

Didn’t feel like a course more a test

The instructor was friendly and clear in their instructions and I passed first timr

RM9 6XW
unfortunately my experience was very disappointing.

The course lasted almost the whole day, far longer than the expected 8 hours. There were four students and only one instructor/examiner. The organisation and time management were poor, and we spent a lot of time waiting.

The instructor spoke very quickly, was impatient, and created a stressful atmosphere instead of a supportive learning environment. CBT is supposed to be basic training focused on safety and confidence, but the approach felt unnecessarily strict and confrontational.

Several situations during the day made it feel like the instructor was looking for reasons to fail or remove students rather than help them improve. This made the experience frustrating and discouraging.

I believe training should be professional, respectful and supportive. Unfortunately, this was not my experience.

I had a very bad experience at this training centre and strongly advise people to be extremely careful before booking.
I have been riding motorbikes and driving cars for the past 5 years in Pakistan. I hold an international licence and a city licence. I recently returned to the UK my home country as British citizen after 23 years and booked 125cc motorbike training here, paying £195 in full.
I successfully completed more than an hour of practical riding. There were no issue raised during the session because I am perfect in driving. After that, I was unexpectedly taken inside for a theory test.
Nowhere on their website was it clearly stated that failing a multiple-choice theory test would immediately result in failing the whole session and discontinuation of on-road training — despite already completing over an hour of riding. If this is a strict requirement, it should be clearly explained before taking full payment.
After failing the theory questions, my training was stopped immediately. I was told to call later to “sort it out,” and when I did, I was asked to pay another £175 for a retest. This is almost the full amount again.
On top of that, it was also not mentioned clearly on the website that if you cause small damage you must pay £10, and if you cause bigger damage you must pay £500. This information appears to be hidden. I already paid £195, which I was told covers insurance and training. If insurance is included, why is there an additional £500 charge for damage? This should be clearly explained before booking.
There seems to be a serious lack of transparency. Important conditions about theory failure and damage charges are not properly communicated upfront. Customers should not find out about major financial penalties only after they have paid.
Very doubtful practices. Be extremely careful and make sure you get every condition in writing before booking.
I will not be returning and will take my training elsewhere.

Best training centre ever

I HAD CBT FOR 4 TIMES , THIS IS THE BEST TRAINING CENTER

Helpful and good experience learning

Booked through RideTo.
Adam at Redee (the actual school) was excellent in every way; thoughtful/mindful, calm and patient, confident and cool on the road - no stress / no panic.
Highly recommend. 10/10

Lovely, amazing

Very good, and super easy to use.

The booking side was a bit of a nightmare. The first two sites that had availability cancelled on me as had no availability even though it was showing you could book. I settled on the third and absolutely brilliant, the instructor put me at ease but it was so much fun even at 1degree and torrential rain.

The Greece guy instructor was so good the way how he explaining was perfect Very friendly and serious About riding he pays attention to everything
About place. Good place big yard good equipment

Great experience, clear and thorough instructions, with proper feedback so we manage to execute the maneuvers properly and safely, passed my first cbt today and feel I can start riding on the streets confidently.

My instructor Richard was very informative and good at teaching while also having a laugh and staying lighthearted to take you through the day

Took my cbt with Richard who was excellent throughout the day

It was a great experience. I learnt a lot of valuable tips and skills to make me confident on the road and safe. My instructors were patient and helpful. Now that I have completed my training, I feel more than ready to hit the roads. Highly recommended!!