Cannot complain, fairly minimal admin needed in my opinion and free money back!! Really happy with RIFT, 5/5 RECOMMEND for to use. I have to give a massive thanks to RONNY @RIFT, constantly progr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was rapid response from Mak Ilic , very well spoken and really helpful , last time I did this it took ages for my calculation to be determined but with Mak , got it in a day , service was nice as well... Toon meer
Even as a Payee, RIFT have been looking after my tax queries for several years now. Once again a smooth path with no worries and a positive refunded outcome - thankyou
Bedrijf heeft geantwoord
My experience with rift has helped a lot and a gentleman called Dennis has been a really good help, I will be referring my work colleagues and will be returning. 5 star
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
- We're experts
- At RIFT Refunds we’ve been claiming money back from the taxman and helping people with their tax returns since 1999, making us the UK's leading tax experts. We specialise in claiming tax refunds for travel and other work related expenses for those travelling to temporary workplaces. But there's so much more to us than that!
- We're committed to our customers
- We love our customers and we're dedicated to making things easy for them. We're the only tax specialists to have achieved the Institute of Customer Service "ServiceMark" for exceptional levels of customer service, and we're always looking at how we can make our service better.
- Tax refunds & tax returns made easy
- Get in touch by checking out our website or give us a call to see if we can help you get back what's yours from HMRC.
Contactgegevens
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, Verenigd Koninkrijk
- 01233 628648
- info@riftrefunds.co.uk
- riftrefunds.co.uk
4,8
Uitstekend
11K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy with the result and the service…
Happy with the result and the service is exceptionally simple to complete.
17 juli 2026
Antwoord van RIFT Refunds
Hi Luke, We're so glad you're happy with the results and found our service exceptionally simple. Thank you for your positive feedback. Kind Regards, Sinead
Great Customer Experience
Yordan Mavrodinov was great. Both quick and extremely helpful - the whole process was smooth.
20 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Sam, We're so glad to hear that your experience was quick and extremely helpful, and that the entire process was smooth. Thank you for your positive feedback! Kind Regards, Sinead
The process was simple and easy and…
The process was simple and easy and sunny was a pleasure to file my tax return I will definitely use again next year
20 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Scott, We are so pleased to hear that the process was simple and easy for you. It's wonderful to know that you had a pleasant experience filing your tax return. We look forward to assisting you again next year! Kind Regards, Sinead
Getting a tax refund with RIFT has been easy
Getting a tax refund with RIFT has been a very straightforward process and well worth doing. Props to James for providing excellent customer service 👍
20 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Finn, We're happy to hear that getting a tax refund was a straightforward process for you and well worth doing. We appreciate your positive feedback regarding the excellent customer service provided! Kind Regards, Sinead
Addy bash was very helpful made sure…
Addy bash was very helpful made sure everything was done clearly and explained every email to me so there was no room for confusion really grateful for his support would definitely recommend.
20 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Seun, We are so happy to hear that our team provided such clear and helpful support, ensuring everything was explained thoroughly. We truly appreciate your kind words and recommendation! Kind Regards, Sinead
Been with rift for 2 to 3 years
Been with rift for 2 to 3 years. Only thing I don't like is how long they take to sort it out. Months while friends of my have all the tax sorted and paid with in weeks. I do understand this is busy time. Messaged them for a update, they said HMRC haven't finished sort out your tax. Phone HMRC and my tax had been done and new tax code sorted. Contacted rift again, the said it could take up to 6 weeks for HMRC to release the tax refund. I kicked off after waiting months. Message later that day and my refund was released and I should get my refund in 3 working days. Wouldn't use them again.
17 juli 2026
Antwoord van RIFT Refunds
Hi Gavin, We appreciate your loyalty over the last five years and would like to thank you for your continued support. We do experience higher volumes during our peak tax return season, which can sometimes impact processing times. However, I can see that your tax refund claim was submitted to HMRC on 02/07/2026, and we received the refund from HMRC on 09/07/2026. The refund was then paid into your bank account three working days later. When submitting claims, we advise customers of HMRC's standard processing timescale of up to six weeks. We are pleased that your refund was processed and received significantly sooner than the standard timescale provided. Kind Regards, Sinead
My experience with rift is great year…
My experience with rift is great year after year ,no problems they sort it out and keep u up to date at all times, professional quality service
15 juli 2026
Antwoord van RIFT Refunds
Hi Clive, We're truly happy to hear that your experience with us has been consistently great year after year. We always strive to provide professional quality service and keep our customers updated. Thank you for your wonderful feedback! Kind Regards, Sinead
Dylan Tudor - So happy I Used Rift
It was my first time sending a self assessment for a tax return, which I was unsure of what and how to do.
Rift made it a breeze over the phone and got things moving quickly, even running through additional expenses that I could claim too! The Rift app made it super simple to upload my relative documents and other information.
Everyone I spoke to was friendly, informative and understanding.
I am very glad I used Rift and will be my go too for all my Tax returns in the future.
1 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Dylan, We are so pleased to hear about your positive experience with us, especially as it was your first time navigating a self-assessment tax return. It's wonderful to know that our team was able to make the process straightforward and that our app simplified uploading your documents. We appreciate your kind words about our friendly and informative staff. We look forward to assisting you with all your future tax returns! Kind Regards, Sinead
Easy to complete forms and Mak was very…
Easy to complete forms and Mak was very helpful throughout the process
17 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Niall, We're so pleased to hear that you found our forms easy to complete and that our team member was helpful throughout the process. Thank you for sharing your positive experience. Kind Regards, Sinead
Quick and straight forward
Quick and straight forward, no hassle.
17 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Juan, We're happy to hear that your experience was quick and straightforward. We appreciate your positive feedback! Kind Regards, Sinead
Fantastic customer service from Chelsea…
Fantastic customer service from Chelsea and the RIFT app has a great user interface. Thank you
17 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Riley, We're delighted to hear that you experienced fantastic customer service and found our app's user interface to be great. Thank you for your positive feedback! Kind Regard, Sinead
Been a customer for 11 years the way I…
Been a customer for 11 years the way I was treated this year means I am no longer a customer
17 juli 2026
Antwoord van RIFT Refunds
Hi Ross, I am very sorry to hear that you feel you have been treated in a way that has led you to decide you no longer wish to use our services. I would like to reassure you that we follow HMRC legislation, which means we are required to obtain evidence for any expenses we claim on behalf of our clients. We truly appreciate your loyalty and support over the last 11 years, and we are sorry that this situation has left you feeling disappointed.
If you would like to discuss this further, please do not hesitate to get in touch. Kind Regards, Sinead
I was put onto Rift by a work colleague…
I was put onto Rift by a work colleague who has been using them for several years. I was claiming back over 4years so the process did take some time with mileage and food claims. The staff were very helpful and we got there in the end and I eventually got a refund.
Whilst nothing else changed on my anticipated salary for this year my tax code has and I find I’m going to be paying more tax! I’m beginning to wonder was it all worth it.
To cut a long story short Rift are good at what they do my tax issues are complex due to pensions so don’t let this review put you off using them for your refunds.
16 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Monty, We appreciate you sharing your experience and are glad to hear our team was helpful in securing your refund after a detailed four-year claim. We understand your concern regarding the change in your tax code and the impact on your current year's tax payments, especially given the complexities with pensions. It's understandable to question the overall benefit when facing such adjustments. We value your acknowledgment that we are effective in our work, and we appreciate you highlighting that your situation is unique due to pension factors. Your feedback is important to us. Kind Regards, Sinead
Best tax services!
This is the best agent for tax refunds. Their customer service is of great quality, and they have amazing staff. Their duty of care is unmatched! Here to stay!
16 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Koria, We are so delighted to hear that you had such a positive experience with our team! It's wonderful to know that our customer service and staff made such a great impression. We truly appreciate your kind words and look forward to continuing to assist you. Kind Regards, Sinead
Great service as always.
Great service as always.
Dennis was my handler great guy explained everything well and refund was done so fast.
16 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi David, We're delighted to hear that you experienced great service! It's wonderful to know that our team member explained everything well and that your refund was processed quickly. Kind Regards, Sinead
Fantastic service as always
Fantastic service as always, special thanks to Silviya Stefanova who handled my case.
See you again next year.
16 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Garry, We are so happy to hear you had such a fantastic experience with us! We truly appreciate your kind words and look forward to hearing from you again next year. Kind Regards, Sinead
Great service, slightly hefty fee
I had Sam O’Brien as my tax specialist and he was very helpful with talking me through the process and explaining the details.
The fee for the service can work out to be quite high sometimes with me only receiving £37 of a £139 refund but other than that, amazing service.
16 juli 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Nathan,
We are so pleased to hear that our specialist provided such helpful service and explained the process clearly. We understand your concern regarding the fee relative to your refund amount. We always aim for transparency in our pricing. Kind Regards, Sinead
Been with rift for twenty years always…
Been with rift for twenty years always had great service
15 juli 2026
Antwoord van RIFT Refunds
Hi John, We are so happy to hear that our service has been consistently great for you over two decades! We truly appreciate your loyalty. Kind Regards, Sinead
Good service
Good service. Once you submit your claim, they do all the work for you. I can recommend Rift without a doubt. Thank you muchly.
11 juli 2026
Antwoord van RIFT Refunds
Hi, We are so pleased to hear that you had such a positive experience with our service. It's wonderful to know that we could handle everything for you once your claim was submitted, and we truly appreciate your recommendation. Kind Regards, Sinead
As always everything looked after by…
As always everything looked after by Rift. No complications just leave them to it.Give them your info. they require and bobs your uncle. Next thing you hear is what's the amount you are due and when it's been granted and sent to your bank. I will certainly use them again. Grief free
15 juli 2026
Antwoord van RIFT Refunds
Hi Nigel, We're so happy to hear that we could make the process straightforward and stress free for you. We truly appreciate your kind words and are glad to know you'll be using our services again. Thank you for your positive feedback! Kind Regards, Sinead
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