RIGHT MOVING Reviews 

97
•
TrustScore 3 uit 5

3,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I used the company to move house abroad from the UK; at first, everything seemed nice, and the people were nice. However, unloading was very bad - drivers smelled of alcohol, boxes were placed upsid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Generally ok, our things got moved as desired. Initially staff seemed helpful and friendly, but there was a lot of lack of transparency and lack of professionalism. We were told the night before... Toon meer

Beoordeeld met 5 van de 5 sterren

I use Mario regulary to move often heavy equipment around for me-both collecting items and delivering them on my behalf. Sometimes he collects/delivers single items sometimes I send him to collect lar... Toon meer

Beoordeeld met 5 van de 5 sterren

We moved from uk to Spain. Right moving were very very helpful. The office staff were patient and understanding and the removal guys arrived on time, were super efficient. We needed an extra van as we... Toon meer

Bedrijfsgegevens

  1. Bezorgdienst

Geschreven door het bedrijf

At Right Moving, we specialise in providing seamless, stress-free international removals services that are customised to meet the specific requirements of our clients. Whether you are relocating for work, family, or a fresh start abroad, we are committed to providing the best possible service to ensure your belongings arrive safely, on time, and with the utmost care. With years of experience and a global network of partners, we can handle every aspect of your move, from packing and customs clearance to secure transportation and delivery. Our dedicated team is here to provide consistent support and guidance throughout the entire process.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,1

Alle reviews

(97)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A truly excellent removals company!

The team are wonderful, professional and they were with me every step of the way. Chloe and Mario were extremely helpful and quick to respond to all of my questions.
On the day of the move, the drivers turned up on time and everything went smoothly. They were very fast, efficient and careful while loading everything onto the vans, and they were just as good while offloading at the other end.
I definitely recommend Right Moving to anyone looking for a good removals company!

16 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience with Right Moving

I can honestly say how impressed we were with Right Moving for our relocation overseas. From start to finish the whole team were fantastic. I have to say a huge thank you firstly to James who guided us through the whole process and was always on hand to answer any questions we had. Also thank you to Mario for being able to respond quickly with any other questions I had so I always felt there was someone to speak to.
On the actual day of the move the team were absolutely great , arriving on time with the vans and literally everyone didn’t stop until it was all packed and loaded. So a huge thank you to Robert and his team who worked so hard that day.
The vans with the team arrived safely the next morning and within a couple of hours everything was unloaded , with nothing broken, damaged or missing and it was all done.
I really cannot thank everyone enough at Right Moving for all their help, guidance ,support and patience and making the move much easier than we anticipated.
Such a wonderful professional team of people and we felt we were completely in the best hands.
Without a doubt I would highly recommend Right Moving …they are the best !!!

15 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a great experience

We had a great experience. The whole process from packing, storing of our belongings and delivery was great. They were very communicative and helpful. High recommend, very good value for money! Thank you

2 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow! Just moved from southern UK to Italy

Just moved from southern UK to Italy. Communications with this company were fast and efficient throughout. Advice was excellent. James was on the ball and very helpful. On the day the team turned up, got to work and were friendly and helpful. Two vans were needed so the drivers headed off to Italy and I flew out to meet them. They emailed me to say they would arrive at 0900 on the Saturday and that’s exactly when they arrived. Smiling, helpful and efficient despite the long drive. Vans unloaded and all boxes in great shape and nothing broken. What I thought would be a stressful and painful process was far easier than I thought it would be. Highly recommended if you are moving. Great team, thank you

10 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've moved house every year since 2018, and I enjoyed this one

You know when a price sounds too good to be true (having compared to other movers), but you risk it anyway and it pays off? THIS WAS ONE OF THOSE DAYS! They really went beyond the call of duty during a storm to move us across the Irish sea. Big thanks to Chloe, Robert, Mario, and that other guy with the really clean white van. Really good communication, thorough paperwork etc.

13 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service, trustworthy and helpful

Right Moving was extremely helpful through the quotation discussion and negotiation. They were willing to go the extra mile to provide information and to assist. The moving service was fast and efficient and trustworthy. I would highly recommend them.

25 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great moving company

Great service. Very fast response to any queries with a thorough response. Kept up to date with the progress of our move internationally. Would definitely use again and recommend to others.

3 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It is the first time that I move and…

It is the first time that I move and the truth is that I was quite worried not knowing how things worked, but I must say that Right Moving behaved phenomenally with me. They were very aware of if I needed something or if I had questions about the move, and thanks to that I was able to relax much more. The day of the move everything was great and they were very professional. They also answered me quickly when I asked for a follow-up on how the van that was carrying my things was going. The truth is that I am very happy for having chosen them.

21 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

avoid / untrustworthy / liars

I used the company to move house abroad from the UK; at first, everything seemed nice, and the people were nice. However, unloading was very bad - drivers smelled of alcohol, boxes were placed upside down etc. Some furniture got badly damaged, we filled the insurance claim including proof of the damages (insurance was in the contract and included in the price).

After that, the director of the company sent multiple emails stating they will take legal actions against us, report us to Guardia Civil (it is military police in Spain), take us to court due to fraud etc., however we were never contacted by the insurance company nor reimbursed for the damages (now more than a month after the move).

13 februari 2023
Review zonder uitnodiging
Logo RIGHT MOVING

Antwoord van RIGHT MOVING

Dear Halszka

We took your complain very seriously and I am more than confused that you chosen sort case this way.

Anyway:

1. You stated that our driver drink alcohol.

We investigate it very carefully - and we can confirm that, they drank beer... but non-alcoholic. We checked it very carefully and seen pictures of bottles, receipt from store. Due to that you provided incorrect information. We can confirm that they drank beer. But not contains any alcohol. No alcoholi beer is not alcohol so I believe that more comments is not necessary.

2. You reported damage table which was damaged on collection point.( scratched and used by years visible very clearly on evidence)

We warned you that claiming things already damaged is crime. and after this you attacked us.... And you accused me of ill-treatment. We are very sorry, but we cannot tolerate fraud.

Anyway we send this case to Insurance and now we still awaiting for Assesor's report.

I totally understand that this took a bit more than usually however your case is under review due to suspected of fraud.

I am really sorry if you feel that our email constain any harassing however I can only confirm that we simply informed you that this type of behaviour are illegal. Insurance is to cover losses during removal and claiming goods which was damaged before collection is simply not legal. Due to that your case must be forwarded to Authorities.
We tried to

Beoordeeld met 5 van de 5 sterren

I recently used right moving to transport furniture abroad

I recently used right moving to transport furniture and personal goods to Spain. They are absolutely brilliant, so helpful, polite and extremely reliable. The whole procedure ran like clockwork, if you need to transport your belongings abroad please use right moving you will not be disappointed.

4 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extrmeley good and friendly company

Extrmeley good and friendly company. Nothing was too hard or too dificult. I was worried about my piano but they had special equipment and thay took less than few minutes and piano was on van.

26 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect service

Excellent service. Removal from England to Valencia.
1000 % satisfaction.
all prepared and very good covered !

all arrived in perfect condition. !

8 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hi I use rightmoving to move from…

Hi I use rightmoving to move from London to madrid. And found the whole experience extremely positive. From Gabi in the office to the removal team who came on day. I would definitely recommend them to friends thanks.

7 december 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer