What a beautiful watch. Even more spectacular in person. Delivery was fast and efficient. I made the order and either the very next day or the following, my watch was packaged and ready for delivery.... Toon meer
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Sincer apologies the previous review was deffo not ment for you .. My recieved watch from yourselves is top notch the design colours and story are amazing delivery time fab too and a sensational pri... Toon meer
Bedrijf heeft geantwoord
Love the watch style, and the only reason it’s not a five-star review is because I wish the it were larger! Also, I’d lave, and pay more for, an automatic option in this same style. Otherwise the... Toon meer
First time buying from a microbrand. Was skeptical given typically terrible quality that break after 6 months but saw amazing reviews for this one from Riley and thought I’d give it a go. It’s been 2... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Unique and beautiful aviation inspired watches designed in the UK.
Contactgegevens
274 Moston Lane East, M40 3QH, Manchester, Verenigd Koninkrijk
- hello@rileywatchco.com
- rileywatchco.com
4,6
Uitstekend
589 reviews
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent quality and design
Excellent quality and design! This is the first of many Riley watches for me.
26 maart 2026
Nice try
Nice try, I guess. Shipping was pretty good. Watch was put together wrong; hands are on the wrong dials. Blue for minutes….or hours….🤔. Wow. Customer service is non-existent.
13 april 2026
Review zonder uitnodiging
Antwoord van Rileywatchco
Hi Darryl
Sorry about this, I haven’t come across your email, we are more than happy to send you a replacement for this. I assure you customer service is existent but we are an extremely small team and I handle all the emails. It might not have come through to the correct inbox but rest assured I’ll get this sorted asap for you.
Thanks
Leanne
What a beautiful watch
What a beautiful watch. Even more spectacular in person. Delivery was fast and efficient. I made the order and either the very next day or the following, my watch was packaged and ready for delivery. It took a little longer than I hoped but that was to be expected coming from the UK to the United States. I was just really excited to get it. The watch was presented in a nice hand made looking wooden box. Overall a very good experience
22 maart 2026
Great watch, somewhat slow delivery
Delivery slower than expected, watch is very nice and strap is excellent.
23 maart 2026
Didn't know it was coming from…
Didn't know it was coming from overseas, so the wait was kind of a bummer. Like the watch. Would like a medal band to go with it.
12 maart 2026
A great experience all around
The site is easy to navigate, and the selection is broad enough to match different tastes and moods. Considering that the watch came from Great Britain, it arrived to my U.S. address in a timely matter. Best of all, you get a great watch with eye-catching styling and a dependable movement. I’m wearing my Riley “eco-quartz” right now.
22 maart 2026
Love the watch style
Love the watch style, and the only reason it’s not a five-star review is because I wish the it were larger!
Also, I’d lave, and pay more for, an automatic option in this same style.
Otherwise the style is stunning, and it keeps good time!
14 maart 2026
Great watch
20 maart 2026
It’s been in the US for 3 weeks…
It’s been in the US for 3 weeks according to the Royal Mail tracking and I still haven’t received it yet. I reached out to the company and they ha e yet to reply.
20 maart 2026
Antwoord van Rileywatchco
Hi Jeff
We did reply to your email on the 1st April. On occasion, customs can be extremely bag logged which means processing can take a while. We have no control over the speed that it can take for an order to be released. If you haven’t received your watch by next week then please contact us again and we can help to find a solution.
10/10
Sincer apologies the previous review was deffo not ment for you .. My recieved watch from yourselves is top notch the design colours and story are amazing delivery time fab too and a sensational price .. once a gain I truly apologise!!
28 december 2025
Antwoord van Rileywatchco
Hi Stephanie. I’m not sure what the first part is about, as we can’t remove or edit reviews. But just to be clear, all of our watches use 316L stainless steel cases (top grade at price points way higher than ours). And there are no stickers involved. We pad print all of our dials in traditional watchmaking fashion, and hand assemble to order.
I’m wondering if this review was meant to be for another company? The watch you purchased from us, our Bessie, is a hand fitted double chronograph, with a dual layer recessed subdial and a laser engraved caseback. If you could send us a picture of any concerns you have via email, I’d appreciate it, but please be assured that none of what you have mentioned above is accurate for any of our lineup, so I suspect you may have received a different watch here.
Thanks - Sam, Riley Owner.
I am obsessed with this watch and this…
I am obsessed with this watch and this watch company. I am originally from Manchester, but having moved away I love that I can have a little bit of Manchester on my wrist
6 maart 2026
i purchased two watches and only…
i purchased two watches and only recieved one
although the customer service contacted me i have not heard back
12 maart 2026
Antwoord van Rileywatchco
Hey Greg,
If you could please just check your email, March 23, Leanne has emailed to confirm which watch is missing from the package. We are waiting on your reply to that email.
Just to get ahead of things, from what I can tell 2 of the three total orders have been delivered, but the first one has gone missing, is that right?
If you don’t mind just replying to Leanne’s email, we’ll get this sorted for you right away.
Thanks!
Sam - Riley
Watch came quickly and looks great!
6 maart 2026
A gorgeous—and unique—watch.
A gorgeous—and unique—watch at a terrific price, delivered with class.
13 maart 2026
Speedy service and good quality.
13 maart 2026
Beautiful watch and my wife loved the…
Beautiful watch and my wife loved the look and the history behind the model of watch.
12 november 2025
Prompt reply and immediate and…
Prompt reply and immediate and thoughtful resolution of my issue. Incredible support.
3 maart 2026
Very cool watches
Very cool watches. The shipping was fast except customs holds things up. the watches are even nicer in person and look forward to ordering another one.
3 maart 2026
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