Robinsons Facilities Services Reviews 32

I always like good communication. Robinsons are very good at ringing you and getting sorted before the engineer comes a long.
Dom arrived on time. Polite and explained exactly what he was there to do.
You can tell when someone knows what they are talking about and also has the experience of then achieving it.

Excellent service - responsive and reliable. I'm always able to pick up the phone and talk to a human being

Robinsons have serviced our Air Handling Units, Boilers and Heaters for about 3 years now. Also deep cleaned our fan coil units and arranged for custom parts for one of our AHUs. Response times are very good. Recommended 👍

Very helpful and responsive. Our team manage over 200 properties and the service provided by Robinsons has always been good. They are easy to contact and keen to help. Their response times are very good.

Another Fantastic job done by Russ and the team at Robinsons.

Arrived following day as planned and fixed within the hour.

Staff were polite and professional and explained each step of the process with me, also when there were obstacles that needed resolving they took me to show me and explained what needed to happen

Nothing is too much trouble, the team are friendly, helpful and knowledgeable. The team are responsive to calls and emails and issues get resolved quickly.

The guys are at Robinsons are always prompt with their response times in emergencies, professional, and helpful.

Great support as always and a pleasure to deal with.
Special mention to Fiona who is always on hand to support us.

Totally fantastic! Great service! Wonderful engineers!

Every time I contact Robinsons they are always so efficient in booking the work in for us and providing us with paperwork that is relevant for the job. Everyone who i speak to, especially Becci, Heather and Fiona, they always go out of their way to help!

Outstanding communication work so hard to meet our PPM compliance needs. Always happy to help with any remedial works we require and have been a pleasure to work with
Would certainly recommend!

We've been working with Robinsons for over a year now and we've been blessed with the detailed services and brilliant communicational skills. Any service visit or specific request is swiftly dealt with, reasonably priced AND we never need to chase for servicing certificates! We'd recommend Robinsons to anyone who needs commercial boiler servicing or an out of hours service for their commercial/residential boilers.

We have been using Robinsons for a wide variety of their services. recently I have been liaising with them to open a new account at one of our sites and to do some PAT testing at our main site, I have had the pleasure of been assisted by Hayley she was very pleasant and extremely helpful in helping arrange everything we requested. its has been a pleasure she was very professional and polite in making sure we received the correct services would definitely recommend this company for all businesses.

I can wholeheartedly recommend this company. They installed a new commercial boiler and knew exactly what was required for the best. They are reliable, efficient, tidy, polite and have done a good job in difficult circumstances. They are not pushy and their communication is excellent. Highly delighted.

Great experience from first call to completion at Masham church boiler

Signed up to a 3yr contract to service and maintain a gas fired water heater, gas fired boiler, and a few other domestic appliances in our primary school. So far they have been fantastic! Friendly service engineers, clean efficient work, well priced, and very professional. Can't fault them!

great company to work with, highly recommend

I personally recommend Luke and his team for any of your maintenance needs. They are really responsive and get things done quickly at a reasonable prices. One of the best business' I've interacted with in a long time!

We are new to this company and used them for the first time in October 2021. We found them very efficient, professional and courteous, both the admin and the engineers who visited the site.
I would have no hesitation in recommending this company.

Excellent customer service and super fast response time. Highly recommend!