This was my 7th order using RoboPets and once again i was not disappointed. A wonderful, reliable and trustworthy company. Great packaging and very fast shipping. Thanks, Deborah for my new Furry... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Perfect! Ordered a breathing red panda (not working). He arrived within 48 hours, exactly as described and just like the photos. I suffer from extreme anxiety and I do find him comforting to hold. He... Toon meer
Bedrijf heeft geantwoord
I bought a Ragdoll cat for my 91 year old mum. She has advancing dementia and is virtually blind, and so living alone (despite carers and family going in each day) loneliness was a real issue and o... Toon meer
Bedrijf heeft geantwoord
I’m impressed by the interactive responses to sound and chat. I’m less impressed by the lack of padding on its back. The head and thighs are good to the touch but its back feels bony and metallic, t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RoboPets is a family run business and the leading UK and EU supplier of the very latest Robotic Companion Pets. We provide products that can help people living with Dementia, Alzheimers, Children with special needs, and anyone who loves animals but are unable to have a real pet of their own.
Contactgegevens
Plymouth, Verenigd Koninkrijk
- deborah@robopets.co.uk
- robopets.co.uk
4,8
Uitstekend
157 reviews
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A comforting companion
My mum loves this.She has always loved cats.She has dementia and Percy whom she has renamed Lucy makes her smile and comforts her.Thankyou so much.
14 juli 2025
Antwoord van RoboPets
Thank you Eileen for your lovely Review, and we are so happy that your Mum loves her new companion pet, and that it brings her joy and comfort. Love her new pet's name, Lucy x
Fantastic product
Very quick service. My mum has dementia & can no longer keep a real dog. She absolutely loves her robo dog & it has changed her life!
1 juli 2025
Antwoord van RoboPets
Thank you so much for your kind words, and we are so happy that your Mum's new Robopet brings her much comfort and joy x
Lovely tuxedo cat
Lovely tuxedo cat. Nice and heavy, like the real thing. First class service and very fast delivery, thank you 5* all the way!
7 juli 2025
Antwoord van RoboPets
Thank you so much for your kind words, and am so happy that you love your new companion pet x
Brought for my mum ,
Brought this cat for my mum who has dementia she absolutely loves him he looks like a real cat, mum's always cuddling him
29 juni 2025
Antwoord van RoboPets
I'm so happy that your Mum loves her new companion pet and that it brings her much joy. Deborah @ Robopets
I am away so will write next week
I am away so will write next week. However my partner opened the box and videoed the event. I am so excited about getting home and give the cat. It seems amazing. Thank you
29 juni 2025
Antwoord van RoboPets
You're most welcome, and so pleased you love the robotic cat, Deborah/Robopets
Cat backpack
Just purchased my second cat backpack from this company the lady I deal with is absolutely lovely, friendly, polite and so helpful and prices are very reasonable The bag I have just received was a special order and the lady went the extra mile to obtain for me it is beautiful such a quality item and when arrived delivery was next day I cannot thank this lady enough and for the excellent service she provides I definitely recommend this company
Thank you so much for making me smile when I opened my parcel
25 juni 2025
Review zonder uitnodiging
Antwoord van RoboPets
Thank you so much Sandra for your kind words. I'm so happy that you love your new cat backpack/bag - it really is special and very beautiful. Deborah
Absolutely brilliant company from…
Absolutely brilliant company from ordering to receipt of mums cat. Thank you I’ve not seen her smile like that in a long time. You made Mother’s Day
29 maart 2025
Review zonder uitnodiging
Antwoord van RoboPets
Thank you so much for your kind review, and we are so pleased that the robotic cat brought your Mum such joy on Mother's Day xx
Outstanding customer service
I purchased the Princess - Ragdoll Interactive Robotic Companion Pet in June 24, it no longer charges so it’s now just an expensive stuffed toy, I contacted the seller to help solve the problem as yet had no response
The response was very quick for some reason I missed the first email, apologies!
I was asked to return the princess cat for inspection, as it turns out I was unknowingly using the incorrect cable which has done some damage, Deborah has been extremely helpful and has offered to replace it for me which is incredibly generous under the circumstances. I can highly recommend this company for their first class customer service.
15 februari 2025
Review zonder uitnodiging
Antwoord van RoboPets
Dear Customer, thank you for your feedback and sorry that your Princess robotic cat isn't charging as it should. We have had a look at your Order and can see that you purchased the Princess 8 months ago, in June 2024. We have previously emailed you, and perhaps our email went to your spam folder? We will email again to help resolve this for you.
Bought a golden puppy 11 months ago…
Bought a golden puppy 11 months ago February 2024. Now it only works intermittently and has done for a while but my Mum is so attached to it she is distraught without it. At the time of purchase there were good reviews on here. Unable to submit contact form like others and no reply from mobile number which says NHS only.
27 januari 2025
Review zonder uitnodiging
Antwoord van RoboPets
Dear Customer, sorry to hear that your robotic pet isn't working as it should. We still have good reviews - please check out our website from our lovely customers. We have checked the contact form and it is working, so you shouldn't have any problems. Our customers do contact us regularly for advice when purchasing a pet, and no one has reported a problem. Also, our contact number is always answered, and there is no message saying anything about NHS as we don't have an answer phone because our phone is always answered. Robopets
My partner has ordered from these…
My partner has ordered from these people but has yet to receive anything. I worry that this company are a scam?
6 januari 2025
Review zonder uitnodiging
Antwoord van RoboPets
Dear Customer, I am sorry that you have not received your Order yet as all our Orders are dispatched same day for next day delivery. Could it be that the courier has tried to deliver and you weren't in? It is always best to contact us directly so that we can help with your enquiry. We are a genuine company, and known as the largest supplier of robotic pets in the UK, to both direct customers and also the NHS.
Works intermittently
Works intermittently, you can’t submit the online contact form and the staff don’t reply to your emails.
30 oktober 2024
Review zonder uitnodiging
Antwoord van RoboPets
We are always available and reply to emails straightaway. Have you checked your Spam folder? Sometimes messages may get sent there. Please feel free to contact us any time, we are always here to help.
100% 5⭐️ Price/Service/Delivery/Product…
Great price, fantastic service in time for Christmas…
Ordered one “Purrble” for my son 5yrs old and was so amazing, we had to order another, for our daughter who is 9yrs old… they both loved them from the start, the Purrble comes in a very clever box and from the first touch they fell in love… My son from day one has completely calmed down and it’s made him so much more relaxed.
We couldn’t have a real pet, but this is the next best thing! and if you are looking for that special soft toy/companion for you’re little ones…. my wife and myself can’t recommend enough… great fidgets in ears and feet…
Great product. ☺️👍🏻
22 december 2021
Review zonder uitnodiging
Antwoord van RoboPets
Hi Simon,
Thank you so much for your wonderful review! Purrble is such an incredible companion and worth its weight in gold. It's so heartwarming to hear how both your children love them, and have benefitted from Purrble's calming nature.
Customer service is at the forefront of what we believe in, and we're so happy you had a great experience with us!
Thank you :) Team RoboPets
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