5 mil vacuum chamber fish bags aren't easy to find nor at a decent price. Most suppliers don't even carry past 3 or 4 mil bags. Airline baggage handlers always manage to pierce my Salmon and Hal... Toon meer
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Lees wat reviewers zeggen
we were in desperate need of a product we usually don't buy through Rocket but when we looked online and Rocket had the product we needed we ordered it right away after reaching out to our area rep. T... Toon meer
The order was completed, shipped, and received timely. The price was WAY more affordable than eBay. I urgently needed this because my husband is essential personnel and guys on his job were contracti... Toon meer
The order delivered to St. Irene Church in Warrenville arrived very quickly and with no issues -- excellent service. However, the order delivered to St. Mark Church in Wheaton took 5 additional d... Toon meer
Bedrijfsgegevens
- Vervoer- en verpakkingsbenodigdheden winkel
- ook in
- Automatiseringsbedrijf
- Business to Business-service
- Verpakkingsbedrijf
- Verpakkingsmachines
Geschreven door het bedrijf
Rocket Industrial helps businesses Package With Less—less cost, less material, and less time. We provide packaging products, equipment, and services designed to optimize efficiency and streamline operations. By focusing on smarter packaging solutions, we help companies reduce waste, improve productivity, and lower overall costs.
Contactgegevens
200 Washington St Suite 220, 54403, Wausau, Verenigde Staten
- 800.826.4405
- analepka@rocketindustrial.com
- rocketindustrial.com
4,7
Uitstekend
330 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Haven’t received tracking or my order
11 oktober 2021
Antwoord van Rocket Industrial
Thank-you for reaching out to us. Someone in our customer service team will reach out to you with your tracking number shortly. One of Rocket Industrial's core values is responsiveness, we try to be as responsive as soon as we can. Thank-you for bringing this to our attention.
Excellent responsiveness and follow-up
Excellent responsiveness and follow-up. As we had not ordered from Rocket before, Mr. Joe Engel was considerate in following up and setting up a conference call to discuss our current and future supply chain requirements. Kudos.
23 september 2021
Called looking for a single invoice and…
Called looking for a single invoice and they were able to find and email it to me within minutes, thanks.
10 augustus 2021
Antwoord van Rocket Industrial
Hello Ken,
Thank you for the feedback! I am glad we were able to get you the information you needed quickly. Please let us know if you have any questions or additional needs and we will have a Packaging Specialist reach out to you. If you would like to contact us, please call customer service at, 1-800-826-4405
Angela T.
This machine was over 5 weeks late.
This machine was over 5 weeks late.
Your staff did a poor job communicating availability
10 augustus 2021
Antwoord van Rocket Industrial
Hello Alan,
Thank you for your feedback. We apologize for the delay in your order.
2 of our Inside Sales reps had been in contact with you regarding the extended lead times for this item and provided follow ups when possible.
We are doing our best to mitigate the continued supply chain disruptions and apologize for not providing additional information along the way.
If you would like to discuss this further please give us a call at 1-800-826-4405 or email order@rocketindustrial.com
Thank you,
Angela
They ship fast and very reliable..
They ship fast and very reliable... they correct any discrepancy with an order immediately
10 augustus 2021
Antwoord van Rocket Industrial
Hi Angela,
Thank you for your recent purchase and for your continued trust in Rocket Industrial to provide your packaging needs. Please let us know if you have any questions or need assistance and we can have a Packaging Specialist reach out to you. If you would like to contact us, please call customer service at 1-800-826-4405
Angela T.
customer service is good
customer service is good, delivery is expediant, quality is good and pricing is fair.
10 augustus 2021
Antwoord van Rocket Industrial
Hello Gary,
Thank you for your recent purchase. We are so glad to hear we have been able to meet your expectations! Please let us know if you have any questions or additional needs and we will have a Packaging Specialist reach out to you. If you would like to contact us, please call customer service at 1-800-826-4405.
Angela T.
Order came in a timely manner
Order came in a timely manner. Good service, good commuication.
15 februari 2021
The product was delivered quickly
The product was delivered quickly, accurately and at a great price! Thank you!
10 februari 2021
Very fast shipping which was highly…
Very fast shipping which was highly appreciated. But half of my order was wasted because of very poor packing, the plastic was torn and the paper was dirty, torn and frayed
4 februari 2021
Antwoord van Rocket Industrial
Thank you for taking the time to share your experience with us. A member from our customer service team has emailed you directly to the email provided in your order to further address your situation. Please do not hesitate to contact us at 800-826-4405 with additional questions
Very fast delivery
30 januari 2021
Problems with ordering online
Problems with ordering online. Won't take card, have to call in to order.
29 januari 2021
Easy to order
Easy to order. Order delivered in a timely manner. Order was complete and in good condition.
26 januari 2021
Item was advertised to include a hard…
Item was advertised to include a hard travel case. Hard case was swapped for a duffel bag and shipped without notice.
21 januari 2021
Customer service is awesome
19 januari 2021
Order was received earlier than…
Order was received earlier than expected.; however the shipment did not include the EZ-Strap safety cutter. Will you please send an EZ-safety strap cutter at your earliest convenience. I contacted the company via email three weeks ago and still no reply.
16 januari 2021
Antwoord van Rocket Industrial
Thank you for taking the time to share your experience with us. A member from our customer service team has emailed you directly to the email provided in your order to further address your situation. Please do not hesitate to contact us at 800-826-4405 with additional questions
Fast service great service
Fast service , reliable, I received exactly what I ordered will definitely order from here again 😁
15 januari 2021
we got shat we need on time.
14 januari 2021
Only issue present was the shape of the…
Only issue present was the condition of the packaging box. When it was delivered, the bottom corner of the box was bursted open. No loss of product and no damage to product, just some useful criticism. The product being a 12 pack of quart Performed RTU.
10 januari 2021
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