Rockman Millwork Window & Door Reviews 15

Recently worked with Rockman to address a warranty issue for a past customer. The matter was resolved smoothly with no fuss.

Excellent friendly service, and great selection of products.

We needed some repair work done on the weather stripping of our windows that were crafted by Rockman Millwork Window and Door. The professionals with whom i communicated and those that did the work were incredibly professional and exceptional in their work. They were courteous and knowledgeable and very respectful of the property and our home.
We are extremely pleased with their craftsmanship.

Bill Knight was very helpful in working with me to obtain all the information on my 2 seal failures. Once he received the info he communicated with Weathshield to get them to complete the warranty on the 2 pieces of glass. He then continue to communicate with me on status and as of today I have the pieces of glass to be installed at my house.

Bill Knight was awesome!! He solved our issue with the screens in a few weeks and only a few phone calls.
Thank you Bill
Patrice Jacobs

Rockman carries quality products and has excellent service from start to finish. Very friendly with prompt follow up to any issue.

This company produces excellent beautiful product and their service is excellent.. it’s a pleasure working with everyone.. responsive, timely and pleasant !! they stand behind their products not to mention high end quality at reasonable prices!!

Rockman's staff was both knowledgeable and very patient as we selected which windows would work best for our home renovation. They worked closely with our architect and contractor to provide a good finished product. I would use them again if I renovated another home.

DM
Armonk, NY

Rockman Millwork is the best window and door company I have ever dealt
with. I've been building and renovating high end homes for 35 yrs now
and they have covered my needs for half that time better than any company I
used before them. They know how to communicate and pay attention to details. They get the order right.

Very quick response and solve! Great service !

First i would like to say that Bill Knight who is the service manager was excellent..He helped me through all the nonsense that I went through to get screen doors replaced..
Now for Wheather Shield and Rockman..We purchased all Windows and sliders from R ockman ( Wheather Shield products). After installation by our contractor who was horrible we had problems with the California slider .After over a year the locking mechanism finally got repaired correctly. From day one the screen sliders never worked properly and we kept trying to get them to fix. After over 2 years they finally ordered me new ones but I had to pay over 800.00.Neither R ockman or W.S. took any ownership of the defect.The replacement that came could have probably come from Home Depot,totally different quality.Was told the original type was no longer avaible..even though the troubles were from day one neither one would give me any warranty on prouduct.I would not recommend Wheather Shield products at all.There are other issues I have with the window and doors but will not get into that.Just take my advice do not use W.S. As far as Rockman goes they seemed to be nice and Jason certainly helped us originally but after a bit it was really only Bill Knight that was a true help.

My experience with Rockman has been nothing but positive. They've been very attentive and responsive to any issue. That's the reason I keep coming back to Rockman.

On time, on price, exactly what I was looking for. Good job Rockman!

Simply fantastic service during an unprecedented time. Jason and his team solved ( I refrain from saying fixed cause it was human error on my tenants part) my issue. I’ve done several buildings with them. I appreciate a company who truly stands behind there product. No excuses