Banner for Ron Smith & Co Ltd.

Ron Smith & Co Ltd. Reviews 818

TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Allet Liberty 30 lawnmower Quick and easy to order and competitively priced too. The delivery service was first class delivering the mower on at the time when stated in email correspondence. I've... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Grasmaaierwinkel
  2. Tuincentrum
  3. Hoveniersbenodigdheden winkel
  4. Grasmaaier reparatieservice
  5. Machinereparatieservice
  6. Machinewerkplaats

Geschreven door het bedrijf

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

818 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Last EGO Purchase

Purchased three EGO products from this retailer, last purchase was out of stock so they sent me an upgraded product for the same price. they were very efficient.

7 november 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your great review, David! We're really pleased to hear you’ve been happy with your EGO purchases. When an item is out of stock, we always try to find the best solution, so we're glad the upgraded product worked out well for you. We appreciate your kind words and your continued support!

Beoordeeld met 4 van de 5 sterren

They had the item I wanted

They had the item I wanted, at a very reasonable price. Item was dispatched quickly.

7 november 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you, Carol! We're really pleased you found the item you wanted at a good price and that it was dispatched quickly. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Great service

Great service - fast delivery- excellent product

4 november 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your great feedback! We're really pleased you were happy with the service, fast delivery, and product. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Great individual service

So far very pleased with the complete process, from initial enquiry to survey, ordering, product delivery and set up.

All done within a few days of initial contract. Very impressed.

4 november 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your excellent feedback, Tiffany! We're delighted to hear everything went smoothly from enquiry to delivery and setup. It’s great to know you were impressed with the whole process — we really appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Excellent service order a chainsaw…

Excellent service order a chainsaw arrived as expected ahead of time

27 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review! We’re delighted your new chainsaw arrived ahead of schedule and that you were happy with the service.

Beoordeeld met 5 van de 5 sterren

Very good information and service - but...

Clear information about the machinery, on the telephone and when to expect delivery - which was actually a day earlier than the expected day. So Ron Smith seems a very good firm. However, Fed Ex was disappointing: we couldn't actually track the delivery in real time on line, delivery was made on a showery day, and the package left outside, not under cover, so it became wet. It seems that the FedEx driver didn't bother to come up the steps to ring the front door bell, so we didn't know that machine had arrived and couldn't put it under cover.

23 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your detailed feedback, Richard! We’re very glad to hear you were happy with the information and service provided by our team, and that your order arrived even earlier than expected. We’re sorry to hear about your experience with FedEx and the way the parcel was left — we’ll pass this on to them to help improve future deliveries. We really appreciate you bringing this to our attention and for your kind words about Ron Smith & Co.

Beoordeeld met 5 van de 5 sterren

the stilh hedgetrimmer was delivered…

the stilh hedgetrimmer was delivered very quickly. the only problem was i didnt get confirmation after the order went through. Following day i had confirmation from the carrier Fed-Ex to say when it would be delivered.

21 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your feedback! We're glad your STIHL hedge trimmer arrived quickly. We’re sorry you didn’t receive an order confirmation straight away — we’ll look into this to make sure it doesn’t happen again. We appreciate you letting us know and hope you’re enjoying your new trimmer!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. First class service. Could you just send me an invoice please.
Invoice received. Thank you

15 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your kind words! We’re glad you were happy with our service. An invoice has now been sent to your email. If you don’t see it, please check your spam/junk folder just in case.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The product ordered arrived in very good time and in perfect condition.

13 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your lovely feedback! We're delighted your order arrived quickly and in perfect condition.

Beoordeeld met 5 van de 5 sterren

Great deal

Ordered battery chainsaw with free chain and sharpening tool for an excellent price.
Delivered in super quick time.

15 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your great feedback, Shaun! We're glad you were pleased with the value and speedy delivery of your battery chainsaw bundle.

Beoordeeld met 5 van de 5 sterren

Swift delivery

8 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review! We're glad you were happy with the speedy delivery.

Beoordeeld met 5 van de 5 sterren

Stihl product…

The order was processed and arrived very quickly. It was well packaged and arrived with no damage.

3 oktober 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review, William! We're glad your order arrived quickly and in perfect condition.

Beoordeeld met 5 van de 5 sterren

Efficient

reasonable price. quick despatch.

26 september 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review! We’re glad you were happy with the price and quick dispatch.

Beoordeeld met 5 van de 5 sterren

Dave Morgan

Good price, quick delivery, good experience.

25 september 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review, David! We’re glad you were happy with the price, quick delivery, and overall experience.

Beoordeeld met 5 van de 5 sterren

I found the staff member I spoke to…

I found the staff member I spoke to extremely helpful and informative.

16 september 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thanks for your review, Paul. I found the staff member I spoke to extremely helpful and informative.

Beoordeeld met 5 van de 5 sterren

Good responsive customer service

Buying and delivery were straightforward. When we discovered we had purchased spare wheels unnecessarily, they responded quickly and without fuss. Companies prove themselves when things go wrong and Ron Smith definitely stepped up to the mark.

8 september 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thanks for your review, Sharon. We’re glad you found ordering and delivery straightforward, and we really appreciate your kind words about our customer service. It’s great to know our team could resolve the spare wheels issue quickly and without fuss — we always aim to step up when something doesn’t go as planned.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer