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Ron Smith & Co Ltd. Reviews 819

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Allet Liberty 30 lawnmower Quick and easy to order and competitively priced too. The delivery service was first class delivering the mower on at the time when stated in email correspondence. I've... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Grasmaaierwinkel
  2. Tuincentrum
  3. Hoveniersbenodigdheden winkel
  4. Grasmaaier reparatieservice
  5. Machinereparatieservice
  6. Machinewerkplaats

Geschreven door het bedrijf

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

819 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Excellent company and service

it was clear and easy to spot the product we required with excellent layout and facts regarding our product, extremely helpful. It was well packaged and was delivered very quickly. The cost compared very well to other places we had looked. Excellent product and service all round.

18 juni 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Kay, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent

Great product fast delivery would use again

18 juni 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you, Mark.

Beoordeeld met 5 van de 5 sterren

Kept informed throughout process

Kept informed throughout process, couldn't asked for more. Delivery courier could have given a better ETA but arrived on the day they said.

11 juni 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 4 van de 5 sterren

You did nice job Parcelforce mess…

You did nice job Parcelforce mess around for two days for delivery

21 mei 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for your review. We're sorry your order was delayed with Parcelforce; we've forwarded your comments onto our dispatch team to discuss with our account manager.

Beoordeeld met 5 van de 5 sterren

Ordered a mower online arranged to…

Ordered a mower online arranged to collect the mower from the shop in Worcester. As it was easier than having it delivered. I was contacted by email and phone to tell me my mower was available for collection. I arrived at the shop expecting to collect the mower in a box. To my surprise the mower had been assembled, checked, and even enough fuel to mow the lawn. Hats off to Ron Smith.

16 mei 2025
Review zonder uitnodiging
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Mark, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Easy ordering online and collected really easily.

Bit of a problem with click and collect but nothing to moan about. Probably my fault for being too early. Had to pop only 1minute away to the main warehouse. Shop would have been happy to go and get it anyway. Guys at warehouse very kindly loaded up my car for me.

29 april 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Ordered a leaf blower

Ordered a leaf blower. Excellent communication regarding order and delivery.
Also when suspected issue with product. Team called me back to discuss and was sorted quickly.

23 april 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Under frustrating circumstances

Under frustrating circumstances, they were faultless and great to deal with. I'd ordered a piece of equipment that turned out the manufacturers had discontinued with no stock available; the only alternative was the new model, obviously at an unwelcome premium, but Ron Smith were immediate to offer a fair compromise on the price and the machine turned up days earlier than expected. So I'm very impressed with them, but realistically not on the market to buying too much more garden machinery in the near future. If I do, they'll be my first call.

12 april 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

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