The service team is well coming, access to the premises process well explained and the App is easy to use.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A great new clean self storage facility in Sunshine with easy online booking and billing system, lovely staff members Kriesha and Brian on front counter, all new modern entry system with no padlocks n... Toon meer
Bedrijf heeft geantwoord
Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kri... Toon meer
Bedrijf heeft geantwoord
Amazing and Friendly team! Always so kind and helpful no matter what the request is! Brian and Kriesha are very skilled and knowledgeable in the storage unit field and are always so positive and down... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Opslagverhuur
- Auto-opslag
- Verhuisbenodigdheden winkel
- Vervoer- en verpakkingsbenodigdheden winkel
- Camperstalling
- Opslagbedrijf
Over Roomia Self Storage - Sunshine
Geschreven door het bedrijf
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Geschreven door het bedrijf
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contactgegevens
Berkshire Road 88-90, 3020, Sunshine North, Victoria, Australië
- 03 8903 8980
4,5
Uitstekend
34 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Roomia Self Storage - Sunshine
Great to hear! Thank you for your feedback.
I am very pleased with the service at Roomia Self Storage – Sunshine. Brian and Kriesha provide excellent customer service—professional, approachable, and efficient. The facility is consistently clean
I had a great experience with Roomia Self Storage – Sunshine. The customer service from Brian and Kriesha is excellent – very friendly, helpful, and professional. The facility itself is always clean, well-maintained, and highly secure, which gave me peace of mind about storing my belongings. I would definitely recommend Roomia Self Storage to anyone looking for a safe and reliable place to store their items.
25 augustus 2025
Antwoord van Roomia Self Storage - Sunshine
Thank you for your thoughtful feedback! Brian and Kriesha will be so pleased to know their friendly and professional service made your experience such a positive one. We’re glad the clean, secure facility gave you peace of mind. Your recommendation means a lot to us!
First-Time "Storers"
It was the very first time that we needed to store part of our home furniture, books and similar items.
We were helped all the way by both members of the office staff. They were always ready to explain processes and provide support.
21 juli 2025
Antwoord van Roomia Self Storage - Sunshine
Thank you, Hugo! We’re so pleased our team could support you through your first storage experience.
Antwoord van Roomia Self Storage - Sunshine
Thanks for the lovely feedback, Judy! Great to hear the induction was smooth and helpful.
Antwoord van Roomia Self Storage - Sunshine
Thanks, Carlin! We’re glad everything was easy and hassle-free for you.
Review was meant for truganina my apologies
Sorry my review was meant for truganina roomia
11 juli 2025
Review zonder uitnodiging
Antwoord van Roomia Self Storage - Sunshine
Thank you Tasos, I can see you have reposted on Truganina's profile as well as google. I'll reply in Truganina's profile. -Kathy.
Hi Tasos,
Thank you for taking the time to share your experience. We're genuinely sorry to hear you’ve had a difficult time.
After reviewing our records, we haven't been able to match your name or details to any current or past customers at Roomia Sunshine. We want to make sure this feedback is directed to the correct facility, and we're more than willing to investigate further if this did occur with us.
If you'd be open to it, we’d really appreciate the opportunity to speak with you directly so we can better understand what happened. Please feel free to contact us on 1300 766 642 or email hello@roomia.com.au.
Thank you,
Kathy
Friendly staff
Friendly staff, clean facility. Goods always stored neatly. Staff always willing to help. No padlock and key is a bonus
21 juli 2025
Review zonder uitnodiging
Antwoord van Roomia Self Storage - Sunshine
Thanks for the kind words! Our keyless entry system is designed for both convenience and security, and it’s great to hear that added value stood out to you!
Amazing and Friendly team
Amazing and Friendly team! Always so kind and helpful no matter what the request is! Brian and Kriesha are very skilled and knowledgeable in the storage unit field and are always so positive and down for a chat :)
I highly recommend!
21 juli 2025
Review zonder uitnodiging
Antwoord van Roomia Self Storage - Sunshine
We love hearing this – Brian and Kriesha will be thrilled! Thank you for recommending Roomia – we’re here anytime you need!
Great communication
Great communication
Hours of access
Access to amenities,
Forklift hire
Great team always willing to assist
21 juli 2025
Review zonder uitnodiging
Antwoord van Roomia Self Storage - Sunshine
Thank you for the five stars! We’re pleased to hear our extended access hours, useful amenities, and equipment hire options helped make your storage experience more efficient. And we’ll be sure to pass your comments on to the team.
Great customer service
Great customer service. They were able to accomodate my request at short notice. Staff are friendly and the facility is easy to access.
18 juli 2025
Antwoord van Roomia Self Storage - Sunshine
Thanks for the lovely review! We're so glad our team could help you on short notice and that you found everything easy to access. We’re always here to make storage simple and stress-free!
We had a really great experience with…
We had a really great experience with Roomia Self Storage and they are highly recommended.
14 juli 2025
Antwoord van Roomia Self Storage - Sunshine
Thanks so much, Dhanoj! We’re thrilled to hear you had such a great experience. Your recommendation means a lot to the team here at Roomia Sunshine.
Antwoord van Roomia Self Storage - Sunshine
Thank you for your review.
Exceptional customer service
Enviroment was welcoming. Staff were friendly, professional and transparent.
15 juni 2025
Antwoord van Roomia Self Storage - Sunshine
Thank you, Vanja! We’re so glad you felt welcome and well looked after.
Great storage place
A great new clean self storage facility in Sunshine with easy online booking and billing system, lovely staff members Kriesha and Brian on front counter, all new modern entry system with no padlocks needed and free move in van with very competitive storage unit prices. Best place in the area.
16 juni 2025
Antwoord van Roomia Self Storage - Sunshine
Thank you for the fantastic feedback! We’re so glad you loved our modern facility, easy systems, and that Kriesha and Brian made a great impression—appreciate you choosing us!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.