Complete joke! Trying to withdraw and having issues for some unknown reason. Issues like this should be resolved immediately but instead I'm having to wait for a response via email. Live support were... Toon meer
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Lees wat reviewers zeggen
Tried to withdraw...tried a number of times but it kept being returned to Rose Casino...not very good🚫 customer service didnt advise..very poor..the worst ive ever encountered..another reviewer has h... Toon meer
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Possibly the best experience ever on an online casino, deposited £200 in total won £1130 on Megaways games them got a max win on gates of Olympus 1000 £4000.. Withdrawls all in my account within 24 ho... Toon meer
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I played on this casino and I was very lucky to win over £1.000 on a 25p bet. I was a little concerned that I may not get paid, as I have had bad experiences with other online casinos, but the money w... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Rose Casino is a fresh, vibrant online gaming destination, quickly gaining popularity among UK casino users. Offering players a unique, rose-themed experience, Rose Casino blends elegance, excitement and fun into one inviting gaming platform. With an extensive collection of games ranging from slots and jackpots to classic table games and immersive live casino action, Rose Casino caters to every player's tastes. As a fully licensed and regulated casino by the UK Gambling Commission (UKGC), Rose Casino places player safety, fairness and responsible gaming at the heart of everything it does. Players enjoy secure transactions, fast and efficient payouts, and responsive customer support available through multiple channels. Rose Casino's appealing design, combined with its intuitive, user-friendly interface, makes gaming effortless and enjoyable, whether you're playing from desktop, tablet, or mobile. Regular promotions, exciting bonuses, and a rewarding loyalty program keep players engaged and entertained. At Rose Casino, the atmosphere is always welcoming and the gaming experience is seamless. Whether you're new to online casinos or an experienced player, Rose Casino promises a reliable, stylish and enjoyable online gaming experience. Read our genuine player reviews here, or leave your own Rose Casino review to help other players discover why it's rapidly becoming a favourite among UK online casino fans.
Contactgegevens
London, Verenigd Koninkrijk
- support@rosecasino.com
- rosecasino.com
Houd rekening met het volgende
3,4
Gemiddeld
96 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Absolute shocking site
Absolute shocking site! Deposited £400 over one day and not one bonus on spins I do £2 a spin and you’re winning literally nothing apart from the odd £2/£3 couldn’t even win anything to withdraw. The site just eats you’re money!
12 november 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi Jamie,
Thank you for sharing your feedback. We are genuinely sorry to hear that you have been disappointed with your recent gameplay experience, and we understand how frustrating it can feel when luck simply isn’t on your side.
We would like to clarify that all games available at Rose Casino are supplied by fully licensed and independently tested providers, and outcomes – including wins, losses and bonus triggers – are completely random. As a UK Gambling Commission regulated casino, Rose Casino has no ability to influence or control the results of spins or the frequency of bonus features, and we do not alter or adjust gameplay for any individual player. We fully acknowledge that losing sessions can happen, especially on higher-volatility games, but this does not reflect any manipulation or wrongdoing.
As we cannot confirm from this review whether you are an existing customer, we would welcome the opportunity to look into your experience further if you would like to contact us directly. Our support team can review your gameplay history, explain volatility and return-to-player (RTP) information, and provide guidance on tools to help manage your play if needed.
Please feel free to reach out to us at support@rosecasino.com and we will be happy to assist.
Thank you again for your feedback.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
100% match first deposit so deposit £20 receive £5
The 2 different agents I had live online chat with seemed nice and I would have given then 5/5 but I actually didn’t get what was advertised and more blames for the fualt than understanding the simple mistake , it said register and they’ll match the deposit 100% and me being new to casinos. I didn’t realise it had to be done in one ago as a previous deposit I made on another casino went from my account but didn’t show in my casino balance so I did £10 and instantly it was in my balance and I deposited the other £10 to make £20 deposit before I even changed page , it said £20 deposit but didn’t give me any bonus and the agents instead of understanding they said because I deposited in x2 separate £10s it didn’t count as depositing £20 as first deposit , ok I have to except it but the. Found same casino advertising the same but with minimum £10 and he said it’s something like a 3rd party site at one point I sent him a screenshot on the actual casinos promotion page so he give me £5 good will gesture , I’m grateful for it but I don’t really gamble expecting to win I play for a bit of fun to kill off some time and basically lost 75% first time deposit bonus
5 november 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi Martin,
Thank you for taking the time to share your feedback, and we are sorry to hear that your first experience did not meet expectations. We fully understand how the situation around the first deposit bonus could have been confusing, especially for a new player, and we appreciate you explaining what happened in detail.
To clarify, as stated in the promotion terms, the 100% first deposit bonus applies to the very first single deposit made after registration. Because the deposit was completed in two separate £10 transactions instead of one £20 transaction, our system was unable to automatically trigger the bonus. We understand that this may not have been clear at the time, and we are sorry for the frustration this caused.
We are pleased to hear that our support team were friendly and offered a goodwill gesture, but we also recognise that your experience could have been handled more smoothly. Your feedback has been passed on so we can improve clarity and communication going forward.
If you would like us to review your account further, or if you have any questions about future promotions, please get in touch with us directly at support@rosecasino.com
. We would be happy to help.
Thank you again for your feedback, and we hope we have the chance to provide a more positive experience next time.
Warm regards
The Rose Casino Support Team 🌹
https://www.rosecasino.com/
support@rosecasino.com
Avoid avoid avoid!
Avoid avoid avoid!! Another one of them money grabbing small sites
3 november 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi Marcy Maxi,
Thank you for taking the time to leave a review. We are sorry to hear that you feel this way, but we must respectfully disagree with your comments.
Rose Casino is fully licensed and regulated by the UK Gambling Commission, and we operate under strict rules to ensure fair play, player protection, and complete transparency. We do not engage in any form of unfair or misleading behaviour, and we take accusations of being a “money grabbing” or fraudulent site very seriously.
As we cannot verify from this review whether you are a registered customer with us, we would welcome the opportunity to discuss your concerns directly so that we can investigate and provide clarity. If you have experienced any issues or would like support, please contact us at support@rosecasino.com and our team will be happy to help.
We fully respect all feedback and strive to deliver a positive experience for every player. We hope you will reach out so we can better understand your concerns and assist you.
Warm regards
The Rose Casino Support Team 🌹
https://www.rosecasino.com/
support@rosecasino.com
Great variety of slots Cant fault on…
Great variety of slots Cant fault on how they play I was lucky enough to get the features or bonus on one or two of my favourite slots. Won a bit of money so now waiting for money withdrawn to reach my bank before I can comment any further. Great stuff my winnings were in my bank couple of hours later :-)
31 oktober 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi Eric,
Thank you so much for your fantastic 5-star review. We are really pleased to hear that you are enjoying the great variety of slots available at Rose Casino, and that you were able to hit the bonus features on some of your favourite games. It is always brilliant to hear when a player has had a positive run.
We are also delighted to know that your winnings reached your bank within a couple of hours. Fast, reliable withdrawals are a priority for us at https://www.rosecasino.com/
and it is great to see that reflected in your experience.
If there is ever anything we can help with, please feel free to contact our support team at support@rosecasino.com.
Thank you again for the great feedback. We look forward to welcoming you back soon for more enjoyable gaming.
Warm regards
The Rose Casino Support Team 🌹
https://www.rosecasino.com/
support@rosecasino.com
I like but withdraw not so great still…
I like but withdraw not so great still not got
1 september 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi Adam,
Thank you for leaving us a review and sharing your experience. We’re pleased to hear you enjoy Rose Casino, but we’re sorry to learn that your withdrawal hasn’t reached you yet.
Withdrawals are usually processed quickly, but depending on your chosen payment method, there can sometimes be additional banking or processing times outside of our control. That said, we’d like to check on this for you right away.
Please reach out to our customer support team with your account details so we can investigate your specific withdrawal and make sure everything is on track.
We really appreciate your patience and your feedback, and we’ll do everything we can to resolve this promptly so your experience with Rose Casino is as smooth as possible.
Warm regards,
The Rose Casino Support Team
Great experience fast payouts
Great experience fast payouts. Highly recommended!
20 augustus 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi Jozsef,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear you’ve had a great experience at Rose Casino and especially pleased that our fast payouts stood out for you — we know how important that is to our players.
Your recommendation means a lot to us, and we’re committed to making sure every visit continues to meet your expectations. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out.
Thanks again for choosing Rose Casino — we look forward to welcoming you back soon! 🌹
Warm regards,
Rose Casino
So far so good
So far so good. Easy to use. Quick withdrawls. Decent choice of games.
Good casino
8 augustus 2025
Review zonder uitnodiging
Antwoord van Rose Casino
Hi JE EE,
Thank you for taking the time to leave us a review and for awarding Rose Casino 4 stars! We’re delighted to hear you’ve found the site easy to use, enjoyed our game selection, and experienced quick withdrawals — those are exactly the kind of experiences we aim to deliver for every player.
If there’s anything we can do to make your time with us even better and earn that extra star next time, we’d love to hear your suggestions. Your feedback helps us keep improving.
Thanks again for choosing Rose Casino — we look forward to continuing to provide you with a great gaming experience.
Warm regards,
The Rose Casino Support Team
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