Purchased a good quality plinth for a Garden Sculpture through Round Wood, the whole experience from start to finish was first class. Becca took photos and a video of the various Plinth's that were av... Toon meer
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Lees wat reviewers zeggen
Brilliant service and a top notch product! I ordered a large amount (100 sq m) of Cumaru hardwood decking for delivery to Jersey, via Portsmouth. The sales and delivery teams at Roundwood could not ha... Toon meer
Absolutely fabulous professional efficient service. Really outstanding. From messaging to ordering 4ft wood planter it must have been less than a week, it was in my garden. It's very well made an... Toon meer
We absolutely LOVED our experience at Roundwood - right from the initial browsing visit right the way through to all our items being delivered. Becca was an absolute delight and helped us with all our... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Round Wood of Mayfield is a premier UK-wide supplier of premium timber, a beautifully curated collection of quality garden products and traditional oak frame buildings. Our operations are centred on traditional craftsmanship, sustainability and design. What We Offer: • Oak Framed Buildings – From charming gazebos and porches to bespoke offices, garages, pool houses and full homes, using hand crafted pegged mortise and tenon joints. Each frame is pre assembled in our workshop to ensure the highest standards of quality and ease of onsite delivery • Timber Products – A wide range of hardwood and softwood decking and cladding, (from oak, tropical hardwoods, larch, and thermo-treated timbers), flooring, skirting, architraves, beams and sleepers—designed to bring enduring beauty to the home and garden • Garden Features – Pots and planters, corten steel fire pits, water features and elegant garden décor and cast-iron statues - all chosen for their aesthetic quality and functionality Why Choose Us: You’re choosing more than just products—you’re choosing a seamless blend of nature, traditional craft and modern service. Whether you’re transforming a garden, terrace or elevating your home, we’re here to make it effortless, sustainable, and beautifully long lasting. Visit our website: www.roundwood.com
Contactgegevens
Verenigd Koninkrijk
- roundwood.com
4,7
Uitstekend
691 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great product staddle was good quality
Great product staddle was good quality
customer was very happy
Delivery very fast
many thanks
9 september 2025
Great customer service and lovely products
I ordered a large number of glazed pots from Roundwood. From start to finish I had great interactions with them - they were friendly and professional on the phone, and the pots, which arrived today, are beautiful. The delivery driver went out of his way to be helpful, helping us to get the pots into the back garden (a very awkward place to get to). Thank you!
11 september 2025
Review zonder uitnodiging
Great prices direct
Bought two fibre clay tubs directly from this company as they were quarter of the price of retailers and despite the postage being £25 it still worked out half the price of buying from an on-line retailer.
8 september 2025
Great service
Cedar shingles delivered within 24 hours of order. Amazing service at a great price
2 september 2025
Great customer service
Great customer service! I haven’t received the items yet, but so far the experience has been excellent.
4 september 2025
Let down by the delivery company which…
Let down by the delivery company which I understand is out of their control to some extent however promising to call me back on two occasions and failing to do so is not good enough. I paid a £70 delivery charge and didn’t think it was unreasonable to have some or all of it refunded given that the delivery was such a screw up. I’m still waiting on a call back to say if they are able to do this.
21 augustus 2025
Review zonder uitnodiging
The product is OK but packing and…
The product is OK but packing and delivery experience poor - the issue I’d point out is the box was unsupported inside; the strapping band had broken and many of the shingles had cracked edges - whether by courier mishandling or bad packaging. I managed to workaround it but would not buy again or recommend. If you do need these, pickup in person or get a proper delivery assurance.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Round Wood of Mayfield
I'm sorry your experience with Round Wood wasn't as expected. The despatch team have been given your comments about packaging so that we can make improvements to our service.
Great service with lots of help on…
Great service with lots of help on order. Pot gorgeous!
7 augustus 2025
Great service
Great service. Quick delivery, beautifully packaged and lovely product. Thank you 😊
6 augustus 2025
This company is the best service I’ve…
This company is the best service I’ve ever had for anything, full stop. I was unsure of what size stand I wanted, so they went to the trouble of bringing them from their warehouse, setting them up and photographing them to help me choice. As a company director I order on a large scale on a daily basis, but I’ve never had this level of service. There is hope left for UK companies. I can’t recommended them enough !!!!
5 augustus 2025
Just what I wanted and at a great price.
4 augustus 2025
Polite professional staff and prompt delivery
Polite professional staff and prompt delivery. all good.
2 augustus 2025
Was all good
2 augustus 2025
Great value
Great value, service and products! Tom reached out about delivery, was very respectful and accurate. Delivery done as promised without a hitch. Products as beautiful as they looked in website. Great value for money!
5 augustus 2025
Review zonder uitnodiging
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