RS Watch Repairs Ltd Reviews 531

RSW were excellent company to deal with , very clear in their way of working and communication with updates on a weekly basis on the status of the repair work. very thorough & professional with both their quotation and the actual repair, staff are very personable & good to deal with .

5 Star - I was looking for a sympathetic service of a vintage Omega the advice was great, clear as were updates I would reccomend without hesitation.

Having made an appointment to discuss what was necessary,I left my Rolex Submariner and my Late Fathers Rolex Air King to be serviced. After an initial inspection I was emailed with the price and timeline for the repairs. I then received numerous emails keeping me informed and up to date.
Upon completion they were posted back to me the following day, and to say I was pleased is an understatement. Both watches came back in as new condition, they look amazing!!
Thank you once again RSWR I will definitely be using you again.

Excellent customer service. Great communication. Repairs carried out very quickly and efficiently. Would highly recommend and will be using again.

Fanastic service from start to finish. Helpful staff and always knew what stage my watch service was at. Thank you RS watch repairs.

Having previously used Mappin & Webb & Watches of Switzerland for several valuations, servicing, repairs and purchases - I can quite simply state, the service provided by RS watch repairs has been head and shoulders above the rest.

Authorised for all large luxury watch brands, you can be assured of their credibility.

From the point my watch went off to Switzerland, I received a weekly update from the team. Unbelievably reassuring, and by far the best service I've received, not only for my watch(es). That says a great deal.

I recently had my Tag Heuer watch repaired at RSWR.
I can honestly say it was a fantastic experience, the watch was repaired within one week the company kept me informed all the way through the process through their secure online portal.
I would highly recommend this service and company.

Christo. Cheshire.

The team at RS Watch Repairs did an incredible job bringing my 2007 Rolex day - date President back to "as new" condition with genuine Rolex supplied parts.
Add to that their customer portal with real time updates and it was a truly first class service.
Highly recommended.

Great service from a very professional team
who kept me totally informed at every stage. The postal service is secure and convenient. I would highly recommend them to anyone who needs their prestige timepiece serviced or repaired.

Thank you for the repair of my 21st present (1963) Omega Constellation; it's good to have it back - it's like new again.
My only little gripe is that it took so long for it to be repaired having had to send it back to Omega - but now it's back, all is forgiven!

From phoning to make an enquiry to picking my repaired watch up the service was impeccable. I was informed on the progress of the repair frequently. I wouldn’t hesitate to recommend this company to other people.

A very very professional and efficient service, from the initial call, appointment being made, to dropping off the watch and having the service and process explained to me, communication throughout the repair was great, i did quite a lot of research before choosing RS watch repairs, other "authorised" repair companies claim to be the best however after reading their reviews and comparing those to the reviews to RS watch repairs i can say i made the right choice without a doubt.
Clear, concise, very knowledgeable and above all no fuss, repaired in a timely manner (no pun intended.!), documentation, test reports, warranty and all parts replaced were returned with the watch in a protective box.. Nice to find such an efficient and unassuming company... Thank you for a great service.

Great job and communication, excellent servicing and ahead of programme. Thank you!

I sent my IWC Big Ingenieur for service and repair using the insured postal service, which was very simple and efficient. I was given an estimate based on a visual inspection, followed by a firm quote and an estimate of turn round time after inspection. I was kept informed on progress throughout by emails and couple of telephone calls. Upon completion I was asked to pay via a secure link, and received the watch via the insured postal service. The watch looked like new and has performed faultlessly.
When another of my watches, a Baume and Mercier, needed servicing, I had no hesitation in using RSWR and would recommend them to anyone wishing to have a prestigious/Swiss watch serviced or repaired. They are very knowledgeable, professional and offer exceptional customer care

Great customer service as always. Many thanks.

Excellent, upfront, explanation of the process and cost. Then fantastic, prompt, communication all the way through.

Ricardo and his team were absolutely outstanding,

I described my problem over the phone and was booked in for an appointment that same day, Ricardo was able to offer some fantastic advice and did the repair within a day and the watch was returned to me in fantastic health.

I have a number of watches and have used lots of different people in the past for watch services and repairs but no one comes close to the service RS watches have provided. Excellent communication and fantastic knowledge and service, would definitely recommend. Thank you RS team

I was given a watch as a gift and wanted it check out see if it was genuine with the intention of selling the watch sadly it was a fact
But RS kindly sent me out a pre paid packaging to send the item off in safe and secure even though the item was counterfeit they kindly posted it back to me all free of charge couldn't of asked for more

Excellent service as ever, l would highly recommend to anyone.