RS Watch Repairs Ltd Reviews 531

I’m so pleased I found these guys.. I have a collection of watches and from now on this will be where I come to have them maintained. Friendly, down to earth, well prices service and fantastic communication, what a great company. Highly recommend these guys.

For a small repair the experience was very positive. They were polite, friendly and efficient, work was to my total satisfaction.

I took my 1968 Omega Seamaster into RS Watch Repairs on the recommendation of a friend, and am very glad I did. Very good upfront discussion where they explained that the watch may need to go to Omega Switzerland for specialised servicing (which it did) and gave me pretty spot on estimates of likely costs and timeframe. The final estimate before I agreed for the watch to be sent to Switzerland was even more accurate. But the think that set RS apart (and was a breath of fresh air after previous experiences directly with Omega in the US) was the customer service. Regular updates on status and a quick and simple process at the end to settle up and collect my watch. I couldn’t be more pleased and would highly recommend them to anyone with a specialist timepiece to be repaired.

Informative from start to finish

Very impressed by the professionalism of the technicians I dealt with. always kept up to date as to where they were up to with the repair to my Tag watch . Would definitely recommend

Fantastic service, great customer care and Lee was brilliant.

The booking system works well and the handover and return of serviced items is very efficient.

Great experience.

Fully serviced and repaired a luxury watch within 4 weeks (and whilst over Christmas / NY period). Not the first time I've used them. Would recommend if you want a reliable, good value watch repair / servicing.

What drew me to this company was that they actually service/repair the watches onsite with qualified watch repairers. I brought my TAG Monaco for service.
Not cheap, but cheaper that the actual TAG factory and I am sure they would say reassuringly expensive. Good security to the premises, you have to make an appointment, then produce ID. The same when collecting.
They assessed a 4-6 week turn around and did it in less than three.
All the time you are kept informed as to where they are up to by emails and logging into your own account.
When I collected my watch, I received a little package with all serviced parts gaskets etc that had been replaced.
On the whole I couldn’t fault it. My newly serviced watch comes with 2 years warranty.
As I say the only sensitive issue is the price but on the other hand it’s the price you pay for having a premium watch.

This is tge 4th or 5 th watch i have had serviced or repaired via RS watch repairs… i cant recommend them highly enough… exemplary service EVERY TIME !… see you nextvtime guys, thank you once again.

Professional service from beginning of service to the end.
Kept you updated throughout the whole process.

Professional & Courteous from start to finish.

Impeccable Service - A rare thing to find these days.

Excellent service and would highly recommend.
Many thanks to Lee

I just picked my watch up from Rswr and I was blown away with the result , I would like to thank Lee and the rest of the team at Rswr I can highly recommend them and I will certainly be going back in the future many thanks

Excellent service , highly recommend

First class secure service.It may be expensive but when you see the finished product you will be amazed.

Amazing service, great communications throughout the process and very reasonable pricing

Superb service, easy booking process, fast estimate and job turnaround. My watch now looks superb, totally as new. Cannot recommend highly enough.

Sent a watch for new battery was told it needed replacement movement £280.
Sent it back to manufacturer who said it needed minor serve and battery £45

As a returning customer, Superb service as always.