Ruby Slots Reviews 89

If I could give zero stars I would I was up in my winnings and all of a sudden they disappeared on me causing me to have no winnings and nothing hitting in my game after two mega wins in a row. I DO NOT recommend playing with them and there games they like to play with you. Highly unsatisfied and think they should be taken down for robbing people.

I initially had high hopes for this casino group, but I have nothing positive to say about Ruby Slots or any of its associated online casinos.

I spent hundreds of dollars with Ruby Slots and eventually won a Grand Jackpot worth $2,500. On November 7th, I initiated a withdrawal to my Bitcoin wallet but have yet to receive the funds. I emailed support and got no response. I also emailed my VIP host, "Jack," and again received no reply.

I then turned to their 24/7 online chat support and finally managed to speak with someone. Since then, I’ve contacted support three more times using the same method, only to be met with excuses for why my withdrawal hasn't been processed. The latest excuse was that I’m not eligible to use Bitcoin for withdrawals. Another claim was that my bank doesn’t allow foreign wire transfers—this is entirely false. I contacted my bank, and they confirmed that no wire transfer attempts were made.

I’ve been repeatedly jumping through hoops to get the money I’m owed. Until I receive my winnings, I will continue leaving negative reviews. Interestingly, if you look up the address listed on the Ruby Slots website via Google Maps, it points to an airport in Curaçao. This casino group is a scam. They have no intention of paying out winnings, and they make the withdrawal process unnecessarily difficult for players.

If my situation changes, I will update this review. In the meantime, stay away from Ruby Slots! Consider yourself warned.

Second withdrawal has taken 7 days and still has not been approved. Seems to be a thing with the Inclave style casinos.

Refused to pay my winning of $300.

Use los bonos que ofrecen es este casino online y luego de muchos dias de jugar, cuando intento extraer el dinero me dicen "que las ganancias con bonos no valen". Ya habia pasado el proceso de enviarle copias de mis documentos de verificacion , ademas de un deposito de $10 de Litecoin ( dicen que para verificar la cuenta ) lo cierto es que mis $962 se quedan con ellos. Solo me ofrecieron una disculpa y bye. Tengo todas las fotos que confirma lo que digo. No crei que fueran a hacer eso, de hecho no se por qué engañan y estafan descaradamente a las personas. No jueguen en este lugar, porque les sucederá lo mismo.

I can't get my withdrawal and nobody answers at support. Please be aware! This is a scam site.

I have tried reaching support because I redeemed my $30 free play as a new player and got up to $200 and it showed withdrawalable but now says $721 play through , I’m not understanding because I’m not familiar with these gaming sites vs Luckyland, Zula, Chumba, etc . I have verified multiple times with success but it continues saying I have missing documents, I complete it with confirmation and it keeps making me do it even after “success”. I never heard back from support

They take 3 months to pay you your money. Not a reliable casino!!!!!