It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not. I was surprised that it was just a small business type card with th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Placed the order the day before we came back from holiday and discovered it would be delivered the next day ! ! After a phone call they managed to delay the order for a few days until we were home.... Toon meer
Bedrijf heeft geantwoord
The whole experience was so easy. Found the product i wanted at a great price, placed the order, it came a few days later as scheduled. Thats all you need in an on line transaction! There was one... Toon meer
Always courteous and helpful. Wide range of stock. Although Barbour and Ariat stock not as great as previous, still able to find things we like. Never been yet and not purchased something lovely. High... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Rufford's, we believe great clothing should be built to last, offer exceptional quality and help you feel your best, whether you're heading into the countryside, travelling, or simply enjoying everyday life. As an independent British retailer, we've been helping customers find clothing, footwear and accessories they'll love for years. Our carefully curated collections feature some of the world's leading country and lifestyle brands, including Holland Cooper, Barbour, Fairfax & Favor, Dubarry, GANT, Schöffel, R.M.Williams, Le Chameau, Ariat and many more. Shopping with Rufford's is about more than the brands we stock. We pride ourselves on offering honest advice, friendly service and a personal shopping experience both online and in-store. Our knowledgeable team is passionate about helping customers find the right fit, the right product and the right style, without pressure. Whether you're looking for technical outerwear, premium country footwear, everyday casual wear or timeless wardrobe essentials, we carefully select products that combine quality, style and performance. Customer satisfaction sits at the heart of everything we do. From fast dispatch and carefully packaged orders to responsive customer care and hassle-free returns, we're committed to making every shopping experience as enjoyable as possible. We're proud that so many of our customers return to shop with us time and again, and we genuinely appreciate every review we receive. Your feedback helps us continue improving and delivering the level of service that Rufford's is known for. We look forward to welcoming you online or in one of our stores soon.
Contactgegevens
119 Garstang Road, PR3 0PH, Preston, Verenigd Koninkrijk
- 01995 640790
- info@ruffords.co.uk
- ruffords.com
4,6
Uitstekend
32 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mensen keken ook naar
Not familiar with the process.…
It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not.
I was surprised that it was just a small business type card with the receipt attached. I expected something more for the type of store it is.
28 augustus 2026
Antwoord van Rufford's
Thank you for taking the time to leave your feedback, Pam. We’re sorry the process took longer than it should have, and we’ll be reviewing this internally with the team to make sure purchasing a gift voucher is a much smoother experience.
Your feedback on the presentation is really appreciated. We’re actually in the process of redesigning our in-store gift vouchers and packaging to create something that feels much more special and reflective of the Rufford’s experience, which we’re excited to introduce soon.
Thank you again for your feedback, it’s genuinely helpful as we continue to improve.
Best wishes,
Team Rufford’s
Antwoord van Rufford's
Thank you so much for your lovely review, Janet! We’re delighted you enjoyed your visit and found the team helpful. We hope you love wearing your new dress and look forward to welcoming you back to Rufford’s again soon!
Best wishes,
Team Rufford’s
Barbour jumper
Placed the order the day before we came back from holiday and discovered it would be delivered the next day ! !
After a phone call they managed to delay the order for a few days until we were home.
All delivered promptly thanks to the ladies at the office 👍
26 augustus 2026
Antwoord van Rufford's
Thank you so much for the lovely review, Phil! We’re really pleased the team could help rearrange the delivery and make sure everything arrived safely once you were home. We hope you’re delighted with your order and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Friendly place to go!
Friendly place to go!
Great clothes, great prices and always a lovely welcome 😊
22 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much, Kim! It’s lovely to hear you always enjoy visiting us 😊 We really appreciate your kind words and look forward to welcoming you again soon.
The Rufford’s Team
Good all round
Easy to order, quick delivery quality product
20 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you, Janet! We’re so pleased you were happy with your order and delivery. We really appreciate the lovely review.
The Rufford’s Team
What’s not to like
Easy to order and fast delivery…what’s not to like.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much, Ina! We’re really pleased everything arrived quickly and hope you love your order.
The Rufford’s Team
Online ordering
Great website, easy payment options, quick delivery and communication, highly recommended
9 augustus 2026
Barbour for men in proper sizes,good…
Barbour for men in proper sizes,good selection of Holland cooper for my wife amongst other great makes always pleasant staff and helpful and now we have gent amongst them
15 augustus 2026
Fist class service
First class service. Jumper was very well packed and of the quality you would expect from Barbour. I would definitely buy from here again - very speedy delivery
3 augustus 2026
Ruffords an ideal company to shop with.
Sandals arrived very quickly, in time for my important date. Perfect fit.
10 augustus 2026
Always courteous and helpful
Always courteous and helpful. Wide range of stock. Although Barbour and Ariat stock not as great as previous, still able to find things we like. Never been yet and not purchased something lovely. Highly recommend.
1 augustus 2026
I visited both stores in one weekend
I visited both stores in one weekend. Friendly,attentive staff. The range of brands was very good, particularly glad to see ladies Gant, as quite often stores seem to only stock men’s Gant.
2 augustus 2026
Due to the fact that the company works…
Due to the fact that the company works with DPD who's Extremely poor with deliveries I was having to travel to Liverpool depot to collect my parcel!
8 augustus 2026
Antwoord van Rufford's
Hi, and thank you for taking the time to leave a review. We’re sorry to hear about the issues you experienced with your DPD delivery and the inconvenience of having to travel to the depot to collect your parcel.
We completely understand your frustration. We’ve recently changed our delivery service and now use Royal Mail and Parcelforce for all future orders, which we hope will provide a much more reliable experience.
Thank you again for your feedback, and we hope we have the opportunity to provide you with a much smoother experience next time.
Kind regards,
The Rufford’s Team
The whole experience was so easy
The whole experience was so easy.
Found the product i wanted at a great price, placed the order, it came a few days later as scheduled. Thats all you need in an on line transaction!
There was one other point which may sound odd 🤔, it was wrapped so well thats its worth a mention, someone at Ruffords spent extra time and care in preparing the parcel, from using Ruffords branded tissue paper and sticky tape and there own box, to me it shows a class act.
6 augustus 2026
Excellent company.
Received my order quickly.... product was well priced and really was a bargain buy.
I do intend to use Ruffords again in the future.
6 augustus 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.