Rush Hair & Beauty Reviews 

3.250
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I've been visiting the Rush Salon in Staines for the last 7 years and it's the best haircare I've ever had. Chelsea is amazing and always makes my hair look perfect. Everyone is so nice and welcoming... Toon meer

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Beoordeeld met 5 van de 5 sterren

I am sitting here in Rush in Chichester with my wife just finishing my complimentary coffee and my wife her prosecco and reflecting on our visit to Rush . I have to say that Laura who is our regula... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had the best experiece in Leicester at Rush hair.Hairstylist Marina chosed the colour which suit me and im really happy .She is very profesional and friendly,if you are looking for colour tehnique s... Toon meer

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Beoordeeld met 5 van de 5 sterren

Absolutely love my hair! 😍 Kiran did an amazing job, and I honestly couldn’t be happier with the results. She was lovely, so talented and really knew what she was doing. My hair looks and feels amazi... Toon meer

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4,4

Uitstekend

TrustScore 4.5 uit 5

3K reviews

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4,4

Alle reviews

(3.250)

345 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I love Rush in Stratford!

I love Rush in Stratford! I’ve been going for years now. Great staff team, so friendly and a joy to visit. Claudia is BRILLIANT! I wouldn’t trust anyone else with my hair and I love her attention to detail. Highly recommend.

27 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you so much for your wonderful review and for your continued loyalty over the years.

We're delighted to hear how much you enjoy visiting our Stratford salon and that our friendly team always makes your experience a positive one. It's especially lovely to hear your kind words about Claudia. She'll be thrilled to know that her attention to detail and dedication have earned your trust and recommendation.

We'll be sure to share your fantastic feedback with Claudia and the rest of the team. We truly appreciate your support and look forward to welcoming you back for many more visits to come.

Kind regards,

Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Great hair colour

Valmira is great at hair colour and I was very pleased with it .she takes the time to check what I want and sometimes we adapt it. Great experience

30 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear how pleased you are with your colour and your experience with Valmira. Taking the time to understand each client's vision and tailoring the service to achieve the best possible result is something she takes great pride in, so we're thrilled to know this made such a positive difference to your visit.

We'll be sure to pass your kind words on to Valmira. Thank you again for your feedback, and we look forward to welcoming you back to the salon soon.

Kind regards,

Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Cut and Blowdry

Amazing experience again today with Sonia in Bromley. Always an excellent cut and her blow dry is BRILLIANT 🤩 she very kindly offered to pin curl too so I can take down before going out tonight.

7 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you so much for your fantastic review!

We're delighted to hear you had another amazing experience with Sonia in Bromley. It's wonderful to know you're so pleased with your cut and that Sonia's blow dry left such a great impression. We're also glad she went the extra mile by offering to pin curl your hair so it would be perfect for your evening plans.

We'll be sure to share your lovely feedback with Sonia – she'll be thrilled to hear it.

We look forward to welcoming you back to the salon again soon!

Kind regards,

Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Great stylists and welcoming atmosphere

The salon has such a friendly atmosphere, the team make you feel so welcome. Claudia cut and styled my hair to perfection. I felt like new women when I left. Can’t wait to return.

7 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you so much for your wonderful review.

We're delighted to hear you enjoyed the welcoming atmosphere in the salon and that our team made you feel so at home. It's especially lovely to know that Claudia cut and styled your hair to perfection and that you left feeling like a new woman—that's exactly the experience we strive to create for every client.

We'll be sure to pass your kind words on to Claudia and the team. We can't wait to welcome you back for your next visit!

Kind regards,

Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Claudia is friendly, creative and focussed

Claudia is friendly, creative and focused. I feel that me and my hair are in good hands.

26 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for taking the time to leave us such a lovely review.

We're so pleased to hear that you feel you're in such good hands with Claudia. She is incredibly passionate about what she does, and it's wonderful to know her friendly, creative and focused approach made such a positive impression.

Your kind words mean a great deal, and we'll be sure to share your feedback with Claudia. We look forward to welcoming you back to the salon again soon.

Kind regards,

Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Always the best service provided by the…

Always the best service provided by the brilliant Claudia !! And so happy with my recent hair colour. Claudia listened to what I wanted, advised based on her years of expertise and executed it to perfection. It’s always a pleasure to visit the salon, it has a wonderful vibe and everyone is so professional and friendly. An absolute place to visit !

23 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you so much for taking the time to leave us such a fantastic review.

We're delighted to hear how happy you are with your recent colour and the service you received from Claudia. She takes great pride in listening to her clients and using her expertise to achieve the best possible results, so we're thrilled she delivered exactly what you were looking for.

It's also wonderful to hear that you enjoy the atmosphere in the salon and find the team professional and friendly. Feedback like yours means a great deal to us and will certainly be shared with Claudia and the rest of the team.

We truly appreciate your recommendation and look forward to welcoming you back for your next visit.

Kind regards,

Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Friendly Service and a cut i can trust

Since using Rush (and Victoria) as my regular hairdresser I feel much more confident that I'm going to be able to manage to look after my haircut easily. Victoria really knows how my hair behaves, and knows how to cut it in a way that works for me, making it so much easier to manage. Victoria and all the staff are really friendly and helpful, making the whole experience a pleasure rather than just something I need to do.

5 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your wonderful review. I'm delighted to hear that Victoria has taken the time to understand your hair and consistently gives you a cut that's easy to manage and works so well for you.

It's also lovely to know that Victoria and the rest of the team make every visit such a friendly and enjoyable experience. I'll be sure to pass your kind comments on to them.

We look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Great staff all round and fantastic…

Great staff all round and fantastic haircut as always by Victoria

28 mei 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your lovely review. I'm delighted to hear you received such great service from the team and another fantastic haircut from Victoria. I'll be sure to pass your kind comments on to her.

We look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 1 van de 5 sterren

I’m being sent texts asking me to rate…

I’m being sent texts asking me to rate an experience I’ve not even had yet. All I’ve managed to do so far is book an appointment.

Now receiving reschedule messages but they say the same date it’s rebooked for very odd.

6 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for bringing this to our attention, and I'm sorry for the confusion caused.

It sounds as though you've received one of our feedback requests earlier than intended. We appreciate you letting us know, and we'll take your comments on board as we continue to improve our customer communications.

We hope you enjoy your upcoming appointment.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Great service

I’ve been going for years. They are always so polite and friendly and Lucy does a fabulous job of my hair every time!

5 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your lovely review and for your continued loyalty over the years. I'm delighted to hear you always receive such a warm welcome, and that Lucy consistently does a fabulous job with your hair. I'll be sure to pass your kind comments on to her and the team.

We look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Claudia is the best colourist ever

Claudia is the best colourist ever. I have been going to Rush for many years and always get treated so well by the team. Great salon!

27 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your wonderful review. I'm delighted to hear you've had such consistently positive experiences over the years. Claudia will be thrilled to hear your kind words, and I'll be sure to share them with her and the rest of the team.

Thank you for your continued loyalty, and we look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Friendly excellent Service

Always welcoming - cuts my hair so still looks until next cut - one of those nice salons where you have a chat about anything - they remember you and Claudia is the best - after 5 years I wouldn’t let anyone else cut my hair - excellent service :-)

6 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your fantastic review. I'm delighted to hear you've been enjoying such a welcoming and consistently excellent service over the past five years. It's wonderful to know Claudia continues to look after you so well and that you've built such a great relationship with the team.

Your loyalty means a great deal to us, and we look forward to welcoming you back for many more visits to come.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Every time I visit the salon

Every time I visit the salon, Claudia’s entire team make me feel incredibly welcome and comfortable. The service and styling I receive each time I visit means I look forward to each appointment - and so much so that I’ve also recommended the salon to my friends and colleagues!

26 mei 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your wonderful review. I'm delighted to hear that Claudia and the team consistently make you feel so welcome and comfortable. It's fantastic to know that you look forward to your appointments and continue to leave happy with both the service and styling.

Thank you as well for recommending the salon to your friends and colleagues—it really does mean a great deal to us. We look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Michael and his staff are always so friendly and professional. I would highly recommend the salon

9 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your wonderful review. I'm delighted to hear you've consistently received such friendly and professional service from Michael and the team. I'll be sure to share your kind comments with them.

Thank you for your recommendation, and we look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 4 van de 5 sterren

Farah who did my hair was amazing and…

Farah who did my hair was amazing and professional. I’m really pleased with the results.

I would have expected a slightly nicer experience for the money I paid if I’m honest, the salon is quite small and packed in, there was a client right next to me and the hairdressers were tripping over each other, it was also a little grubby, the WiFi wasn’t working and there was no aircon… Overall it was a pleasant experience but for £300+ I would have wanted to feel a little more special than I did.

4 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for taking the time to share your feedback. I'm delighted to hear Farah looked after you so well and that you're really pleased with the results. I'll be sure to pass your kind comments on to her.

I'm sorry to hear that other aspects of your visit didn't quite meet your expectations. We want every client to enjoy not only a great result but also a comfortable and enjoyable salon experience, so I appreciate you taking the time to highlight these points.

If you'd like to discuss your experience further, please don't hesitate to contact us at clientcare@rush.co.uk, and we'd be happy to assist.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Best experience

Such lovely stylists and very accommodating. Very efficient. Clean and tidy all times.
Recommend

2 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your wonderful review. I'm so pleased to hear you had such a positive experience and found the team to be welcoming, accommodating and efficient. It's also great to know the salon made such a good impression.

Thank you for your recommendation, and we look forward to welcoming you back soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Welcoming and professional service

Welcoming and professional service. Claudia and the team know their stuff and have an extremely loyal customer base as a result.

13 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

Thank you for your lovely review. I'm delighted to hear you received such a welcoming and professional service. I'll be sure to pass your kind comments on to Claudia and the team, who I'm sure will really appreciate them.

We look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

Highly recommend Rush Stratford

Highly recommend Rush Stratford. All the staff are great and make it a very welcoming place. I’ve been coming here for over a year and every hair cut is amazing, Harvey never disappoints! Salon is always clean and tidy and even when it’s busy the staff never feel like they are rushing and always do a great job.

4 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi Oliver,

Thank you for your lovely review. I’m really pleased to hear you feel so welcomed by the team and that Harvey continues to deliver great results for you. It’s great to know you’ve had consistently positive experiences over the past year.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 5 van de 5 sterren

First time and will not be my last

First time and will not be my last! Perfect cut and colour

5 juni 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi Rebeca,

Thank you for your 5-star review. I’m really pleased to hear you were happy with your cut and colour and that your first visit was such a positive experience. We look forward to welcoming you back again soon.

Kind regards,
Byron
Rush Client Care Manager

Beoordeeld met 1 van de 5 sterren

Just to update everyone after my…

Just to update everyone after my girlfriends horrific experience at the Bromley branch I responded to their request for information and they then even had the nerve to deny having her as a customer that day. I even sent their own invoice for payment back to them and haven't even bothered to contact me since then. AVOID AT ALL COSTS.

3 juli 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi,

I’m sorry to hear you feel this way.

I have taken your concerns seriously and have been liaising with the salon to review the details raised. I appreciate your frustration and I will ensure this is followed up appropriately.

Kind regards,
Byron
Rush Client Care Manager

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