Russell & Russell Solicitors LLP Reviews 

680
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Richard and Anna were brilliant from start to finish for our house sale and purchase! Pragmatic and helpful to the very end of the transaction, making one of the most stressful things you can do in li... Toon meer

Beoordeeld met 5 van de 5 sterren

Great solicitors, no problems at all. Made sure me and my partner knew what was going on. If there was any issues they were dealt with as soon as! Our house buying journey was really smooth with great... Toon meer

Beoordeeld met 3 van de 5 sterren

I used R&R when selling my house and buying a new one. The first bit of the process was great, things were moving well. A couple of months in the solicitor dealing with my case went on holiday... Toon meer

Beoordeeld met 5 van de 5 sterren

Initial contact was fairly standard for a conveyancing solicitor. However, once Misbah Ahmed became involved, it was a joy to deal with them. Her attention to detail was second to none and her reactio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocaat
  2. Notaris
  3. Strafrechtadvocaat
  4. Echtscheidingsadvocaat
  5. Erfrechtadvocaat
  6. Juridische dienstverlening

Over Russell & Russell Solicitors LLP

Geschreven door het bedrijf

Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.

Our reputation is built through our people and their expertise, care and approachability. Please get in touch.

Property - buying & selling, remortgage, auctions...

Family - divorce, separation, children, cohabitation & legal aid...

Wills & Probate - wills, probate, lasting power of attorney, court of protection...

Personal Injury - serious injury, medical negligence, accidents at work...

Criminal Litigation - legal aid and private representation...

VISIT OUR WEBSITE SEND US AN ENQUIRY CONVEYANCING QUOTE


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

680 reviews

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4,6

Alle reviews

(680)

96 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My dealings with this firm was top…

My dealings with this firm was top notch. I highly recommend. They made everything easy for me and I am so happy to have worked with them. Thanks guys, you’re the best.

7 mei 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you for sharing your review and we are glad the process was made easy for you. We will pass on your lovely comments to the team.

Beoordeeld met 5 van de 5 sterren

Gulrez was great!

Gulrez was great! Really helpful and completed our remortgage quickly and efficiently. Thanks so much.

29 april 2026
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank Jane for you lovely review and we are glad Gulrez completed your transaction for you quickly and efficiently.

Beoordeeld met 5 van de 5 sterren

Professional & good advice

Whilst the sale of our house was a real challenge for us. Anthony & Emir looked after our interest with professionalism. They were prompt to reply to any queries we had & always on hand with good advice.

10 april 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your review, we appreicate your wonderful feedback and we will pass this on to Anthony and Emir.

Beoordeeld met 5 van de 5 sterren

R&R are competent

R&R are competent, competitive & concise. They are efficient & effective. They are prompt & polite. We have used them for ten years for over fifty transactions and can recommend them most unreservedly.

16 april 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you, we are grateful for your review and for your continual use of our services.

Beoordeeld met 5 van de 5 sterren

I have used them for all my transaction…

I have used them for all my transaction and the service is always prompt, cheerfully delivered, efficient and good value.

15 april 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your lovely review and we are glad that as well as efficient service we brought some cheerfullness!

Beoordeeld met 5 van de 5 sterren

Claire and Janine were very thorough…

Claire and Janine were very thorough and professional throughout the conveyance process of our property. They made the entire process very easy for us

10 april 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you for taking the time to leave some lovely feedback and we will ensure that Claire and Janine recieve this.

Beoordeeld met 5 van de 5 sterren

Property Remortgage

Hello,

I wanted to take a moment to share my positive experience working with Kamran Raza on our recent re-mortgage process. Kamran was consistently attentive, professional, and helpful throughout every step. Their communication was clear and timely, and they kept me fully informed about progress and next steps, which made the entire process feel seamless and reassuring.

Kamran’s dedication and attention to detail were evident, especially as they managed the post-completion formalities and provided updates regarding the Land Registry backlog. I felt confident that everything was handled efficiently and with care. It was also greatly appreciated that Kamran was proactive in making sure my questions were answered and that any concerns were addressed without delay.

I truly appreciate Kamran’s commitment to delivering excellent service, and I would be happy to recommend them to anyone looking for reliable support with conveyancing matters. Their professionalism and enthusiasm made a real difference, and I wish them every success as they continue their training and career.

Best regards,

Paul Rowland

6 april 2026
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for taking the time to leave such a lovely and thorough review, we do appreciate your comments and will pass on the praise to Kamran.

Beoordeeld met 5 van de 5 sterren

Gulrez Khan was really helpful

Gulrez Khan was really helpful and responsive and got the job doen

1 april 2026
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you Paul for the 5 star review and we will pass your praise on to Gulrez. We are please you found him help and responsive.

Beoordeeld met 5 van de 5 sterren

We've been with Russell & Co for 23…

We've been with Russell & Co for 23 years, bought 8 properties and sold 7. Always had a good, high-level of service with the team of experienced conveyancers over the years. My recent sale/purchase was carried out by Sarah Ely who has been great throughout the process, with the sale and purchase of complex properties with complicated issues to resolve. She took the stress out of it for us and efficiently got the completions done. We will be using R&Co again going forwards.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently had the pleasure of working…

I recently had the pleasure of working with Gulrez Khan for my remortgage, and I couldn’t be more satisfied with the service I received. From start to finish, everything was handled with professionalism, efficiency, and clear communication.

Gulrez was always approachable and took the time to explain each step of the process in a way that was easy to understand. Any questions I had were answered promptly, which made the whole experience feel smooth and stress-free.

What really stood out was the attention to detail and commitment to getting things done quickly without compromising on quality. I always felt confident that my case was in safe hands.

I would highly recommend Gulrez Khan to anyone looking for a reliable and knowledgeable solicitor for remortgage services.

1 april 2026
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you Adil for your review and wonderful feedback for Gulrez and we will ensure he is passed on the praise.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from…

Absolutely fantastic service from Gulrez Khan and Kamran Raza who handled quite a complex conveyancing matter for us. They worked great together and both were incredibly professional and knowledgeable as they walked us through the process step by step. Nothing was too much trouble! Excellent communication via email and they were always available to speak to on the telephone whenever you rang. Given the nature of our case, we were very pleased with how quickly they completed for us. We would not hesitate to use Russell and Russell again providing we were allocated Gulrez and Kamran. We cannot thank them enough for their expertise and hard work.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you Lisa for taking the time to leave such a lovely reivew. We have passed your comments onto Gulrez and Kamran and ensured they were given the praise!

Beoordeeld met 1 van de 5 sterren

Avoid their wills service

Used their wills service, can’t comment on other services. Severe lack of compassion and communication, wasting several hours of family time during a difficult period. Given they can’t even get the basics right, I wouldn’t go near them with anything else.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Dear Matt
We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Wills and Probate department.
Regards, Russell and Russell

Beoordeeld met 5 van de 5 sterren

Very helpfull

The solicitor we delt with was very knowledgeable she was very helpful she kept in contact keeping us up to date with what was going on

26 maart 2026
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Antwoord van Russell & Russell Solicitors LLP

Dear Linda and Terry, thank you for your 5 star review. We are glad you were kept up to date and had all the help and knowledge you needed through the process.

Beoordeeld met 5 van de 5 sterren

I can only give Russell & Ressell 5 stars…

I can only give Russell & Ressell 5 stars for the service I received. Sufiya is a credit to the company & her profession. From start to finish Sufiya was the driving force to close my house sale. I was always able to get answers to any questions I had next to immediately. Keep up the good service.

16 maart 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your feedback. We are pleased to hear that you found our services 5 star. We will ensure that Sufiya is given the praise and sees you wonderul comments.

Beoordeeld met 5 van de 5 sterren

Janine was amazing was very helpful in…

Janine was amazing was very helpful in a very stressful situation thank you so much to her and everyone else that was a part of the process

18 maart 2026
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Antwoord van Russell & Russell Solicitors LLP

Thank you Adam for taking time to leave a review. We will ensure that Janine is given the praise and we are glad she helped you through what seems like a stressful process for you.

Beoordeeld met 5 van de 5 sterren

BTL Remortgage.

We were very impressed with how easy it was to contact and deal with Gulrez Khan. He was always very communicative and kept us updated throughout the process managing to arrange completion remarkably quickly despite some complications along the way.
I would definitely recommend him and his team.

13 maart 2026
Review zonder uitnodiging
Logo Russell & Russell Solicitors LLP

Antwoord van Russell & Russell Solicitors LLP

We appreciate you taking the time to leave a lovely review and will pass the praise onto Gulrez.
Thank you for using Russell and Russell and if we can assist in the furture please do get in touch.

Beoordeeld met 1 van de 5 sterren

Alex Korko was useless

We used Russell & Russell for house purchase and sale of a property and my issues isn't necessarily with the company as a whole - I just had an awful experience with Alex Korko. Charlotte Cartmel I must say was very helpful when called upon, but she was only there to speak to because Alex never answered his phone.

On the day of receiving the quote, I tried to call Russell & Russell to talk through with them when we'd deciding to go with them (based on price) - but I never managed to get through to anyone even though I'd been allocated Alex. I had to email multiple times asking for Alex to give me a call which he did and was extremely rude and abrupt when speaking to me. He'd advised he was busy in the morning dealing with customers that were completing on that day and they were the priority. This reasoning is absolutely fine, however not at any point did I feel like a priority to Russell and Russell through out the whole process. That was 1 of only 2 phone calls I had with Alex over 10 months...

Fastforward to the end of the process which involved having to chase for simple information rather than being updated in a timely manor - all parties had agreed a completion date, but we didn't exchange contracts until 12pm the day before. Throughout that entire week Alex provided no reassurance or meaningful updates as to what was going on or whether we'd actually be moving house that week. It's an extremely stressful situation and Alex didn't do anything to help - so cannot recommend avoiding his services at all costs.

9 januari 2026
Review zonder uitnodiging
Logo Russell & Russell Solicitors LLP

Antwoord van Russell & Russell Solicitors LLP

Dear Alex
We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department.
Regards, Russell and Russell

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