So slow to deliver, order was only partially fulfilled and when I returned some items exactly as instructed, they weren’t acknowledged or refunded. Good products, crap service, buy from a reseller if... Toon meer
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I placed an order with RVCA a month ago. Unfortunately, I have not received anything yet. My order is still showing as 'being processed'. I sent an email to customer service, which received a standard... Toon meer
Always a great selection of clothing and accessories, top design and above all fit and comfort! Delivery service is always fast, even if the items have to come from the European warehouse.
Love most of their stuff anyway but this hoodie stood out for its simple yet unique design due to the colour and badge combination. Excellent price in the sale for something that is still of such good... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2001 in California, RVCA (pronounced "Ruca") is a unique brand that stands at the crossroads of art, sport, and contemporary culture. More than just a clothing brand, RVCA defines itself as a creative platform that promotes artists, athletes, and talents from diverse backgrounds. Through its collections, the brand offers a clean and timeless style, mixing streetwear, surf, and skate influences. RVCA stands out for its artistic approach and its "Artist Network" program, which celebrates individual expression in all its forms. Driven by values of authenticity and creativity, the brand appeals to those who wish to assert their identity through a singular style.
Contactgegevens
Frankrijk
- rvca.co.uk
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Customer service was slow
Customer service was slow, unresponsive and automated. Left in the dark with generic and unhelpful updates.
The Garment for the price is quality
The Garment for the price is super good quality. The sizing is true and the delivery was quick
So slow to deliver, terrible service.
So slow to deliver, order was only partially fulfilled and when I returned some items exactly as instructed, they weren’t acknowledged or refunded. Good products, crap service, buy from a reseller if you like their stuff.
Do not order anything from this company
I placed an order with RVCA a month ago. Unfortunately, I have not received anything yet. My order is still showing as 'being processed'. I sent an email to customer service, which received a standard reply (from a robot) a few weeks later stating that they were very busy and receiving many emails. To date, I still have not received a substantive response from RVCA. And I still have not received my order, which has already been paid for. They also do not respond to DM messages on Instagram. I am very dissatisfied with RVCA and will therefore never order anything from them again in the future.
Always a great selection of clothing…
Always a great selection of clothing and accessories, top design and above all fit and comfort! Delivery service is always fast, even if the items have to come from the European warehouse.
Slow delivery, poor on returns
Slow delivery, no info, then partial delivery of half the order. Sizing was terrible. Company didn't reply to my email about returns
I haven’t received my order
I haven’t received my order. The tracking link in the dispatch email doesn’t work. I’ve contacted RVCA twice to get tracking details but have just been ignored. Clown shoes.
Quality and fit of the mens T shirts…
Quality and fit of the mens T shirts are faultless. Orders arrived on time.
Product arrived damaged - RVCA are ignoring emails
Product arrived damaged and dirty yet the RVCA team are now completely ignoring all emails about returns. I sent a photograph with the damage the day it arrived.
get customs delays sorted
All good quick dispatch and great…
All good quick dispatch and great pricing when you become a member
Iam a repeated Customer to RVCA good…
Iam a repeated Customer to RVCA good quality products.
Good customer service
Item took over 2 weeks to arrive and…
Item took over 2 weeks to arrive and that was only after I had chased them via their not-so-simple customer service (which was in french?!) Had no tracking or updates on delivery. Has put me off wanting to order again which is a shame as I like the clothing. Need to sort the service out.
as rvca member I received free fast…
as rvca member I received free fast postage ,great deals and discounts and all clothing is always great quality
I haven’t received my order and the…
I haven’t received my order and the order tracking and customer service is nonexistent!!!!!!
Clothing is great just let down from…
Clothing is great just let down from delivery time and updates. Would definitely order from RVCA again but will have to make sure I give plenty of time for delivery
Unbeatable brand
Great website easily used only problem loaded with so many top quality goods a headache trying to choose, in a good way
Quality organic cotton tees
Quality organic cotton tees with great designs. Fairly priced as well.
Return was delivered but no refund
Return was delivered on March 31, 2026 and confirmed by DHL.
Despite multiple contact attempts, no refund was issued for weeks.
I only received my 420 € refund after escalating the case through PayPal buyer protection.
Very disappointing customer service experience.
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