My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys
Bedrijf heeft geantwoord
Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... Toon meer
Bedrijf heeft geantwoord
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Oogheelkundig centrum
- Oorarts
- Contactlenzen leverancier
- SEH-dienst
- Brillengroothandelaar
- Zonnebrillenwinkel
Over R Woodfall Opticians - East Dulwich
Geschreven door het bedrijf
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contactgegevens
46 Lordship Lane, East Dulwich, E22 8HJ, London, Verenigd Koninkrijk
- 020 8299 6622
4,9
Uitstekend
213 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent eye test
A really thorough eye test by a friendly optician with plenty of explanations made the annual visit a pleasure.
30 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
Your feedback is greatly appreciated. Thank you for choosing Woodfalls East Dulwich!
A thorough eye test
I had a very thorough eye test. The optometrist was patient and caring. She was informative. I felt well cared for.
28 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
Thank you for your feedback and for choosing Woodfalls East Dulwich.
Lovely glasses
Lovely glasses, lovely staff who are happy to help you choose what glasses suit you best. Very happy and helpful if you need tweaking- however many times to make sure your glasses fit comfortably. Also very quick service- new glasses arrived in a week.
13 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
We are delighted to hear that you’re pleased with both your new glasses and the support you received from our team. We strive to make sure our customers feel confident and comfortable in their choice, so we are glad our efforts do not go unnoticed.
Thank you for choosing us as your eyecare provider.
Antwoord van R Woodfall Opticians - East Dulwich
Thank you very much for your 5star review! We are pleased to have been able to offer you a 5star experience.
Had to wait 25 minutes to be seen
Had to wait 25 minutes to be seen, so had to return to finish my appointment but Annie is fantastic.
15 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
Thanks for your feedback! We’re sorry about the wait but glad to hear Annie made your visit a great one.
Eye test at Woodfall Opticians
I was very impressed with the care I received at Woodfall. As well as my regular annual eye test, I also opted for two scans (which I understand are a new option for customers) to enhance knowledge of eye health and identify any underlying concerns. The optician took time and care in explaining the results in a way that I could understand. I was given sensible advice about glasses, lenses etc with no pressure to buy any particular products. All staff were welcoming polite and helpful.
24 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
Thank you so much for your kind words!
We are delighted to hear you felt well cared for and appreciated throughout your visit to us.
We do highly recommend patients get these scans as they allow us to get a detailed view of the eye health and will also be able to detect any conditions early on, even before symptoms may start.
Your feedback means a lot to the whole team at Woodfall and we thank you for your continued support.
Optician Review
The opticians and reception staff are not only professional but very friendly. Eye and contact lense checks are very thougher and your questions are, reassuringly, adequately answered. The costs of their services match the very high quality they provide.
I would confidently recommend this optician to other people.
24 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
Our staff at Woodfalls East Dulwich are delighted to hear you had a warm welcoming on your visit to us and to have been able to answer all of your queries.
We truly appreciate your recommendation and look forward to welcoming you back in the future!
A pleasure visiting Woodfalls in…
A pleasure visiting Woodfalls in Lordship lane. Always receive a warm welcome from front desk staff. Optometrist very thorough and paid particular attention to my specific needs. Exceptional service all round. Would not hesitate to recommend!
7 oktober 2025
Antwoord van R Woodfall Opticians - East Dulwich
We are pleased to have been of assistance and we are glad that you are pleased with the service you received.
Your review is greatly appreciated by the team at Lordship lane and we thank you for your support.
Rated excellent because all staff were knowledgeable, friendly and efficient. Especially good was my eye test taking into account family history
Rated excellent because all staff were helpful and knowledgable especially the care I received regarding around my eyetest taking into account my family history and high eye pressure. I feel assured and satisfied that I have had excellent care.
1 oktober 2025
Optician Annie Higgins
Optician Annie Higgins, was very professional, provided a high level of care & would go the extra mile to make sure all aspects of eye care was covered.
I fully intend to return.
25 september 2025
Antwoord van R Woodfall Opticians - East Dulwich
We are pleased to have been of assistance!
Thank you very much for visiting our practice in Dulwich.
Antwoord van R Woodfall Opticians - East Dulwich
Our staff at Woodfalls are pleased to have been able to help. Thank you for visiting our practice in East Dulwich.
The optom was so nice
The optom was so nice. Very professional. The eye test was very very detailed. She explained everything she did. Well done
6 september 2025
Antwoord van R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave us your review. We are always happy to help if need be, and your support is greatly appreciated.
Great Service and Care
Excellent service and delighted with the glasses and other products provided
11 september 2025
Review zonder uitnodiging
Antwoord van R Woodfall Opticians - East Dulwich
Our team are pleased to hear you are happy with the service and your new glasses! Thank you for your feedback and for visiting Woodfalls East Dulwich.
I was given a thorough analysis of my…
I was given a thorough analysis of my eyes with empathy and humour
This was followed by a positive suggestion for sight improvement.
1 september 2025
Antwoord van R Woodfall Opticians - East Dulwich
Our team at East Dulwich are very grateful for your feedback.
We do try to offer a thorough and personal service to all of our patients so we are glad that you are happy with the service.
Antwoord van R Woodfall Opticians - East Dulwich
Thank you for your feedback.
A pleasant eye test experience
I was put at ease with regard to my annual eye test and each procedure was explained in detail and also the reason for it and the young lady was pleasant throughout
30 augustus 2025
Antwoord van R Woodfall Opticians - East Dulwich
Thank your for your kind feedback. We do strive to deliver a personal experience to our patients, so we are glad that you felt as though you were well looked after when visiting us at our practice in Dulwich.
Fantastic experience
Fantastic experience, the optician Annie was fabulous, so thorough and kind
27 augustus 2025
Antwoord van R Woodfall Opticians - East Dulwich
Annie and the rest of our staff at East Dulwich are please to hear that you had excellent service on your visit to us. Thank you for choosing Woodfalls.
Great experience
All staff were so friendly and helpful. Very welcoming experience.
14 augustus 2025
Antwoord van R Woodfall Opticians - East Dulwich
We are pleased to have made you welcome on your visit to us! Thank you for your feedback, we are always here to help if needs be.
Antwoord van R Woodfall Opticians - East Dulwich
Thank you very much for your review Mrs Thomas, we look forward to seeing you again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.