SA-Venues.com Reviews 

368
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Nasheta was very helpful, I had some trouble making payment and she provided me with alternatives, until I was able to make payment and thankfully my booking had not been taken up by someone else. Ver... Toon meer

Beoordeeld met 5 van de 5 sterren

Many thanks for your rapid responses and helpful email communications during the booking process. That is very helpful when trying to sort out accommodation and make plans. Thank you very much.

Beoordeeld met 5 van de 5 sterren

I got a response to my request immediately even when this was on a Sunday. Payment of the deposit went very smoothly

Beoordeeld met 4 van de 5 sterren

what a wonderful place, loved the whole building, the way they'd put the bathrooms into the bedrooms, the decor, all the thoughtful touches, loved the view, loved the hugely thick walls so there was a... Toon meer

Bedrijfsgegevens

  1. Vakantieaccommodatie

Geschreven door het bedrijf

It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

368 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(368)

65 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

1 room does not accommodate 4 people as indicated

We booked for a family of 4, the room indicated so on the SA venues website. The establishment website is non-functional, so we couldn't find more info.

The room can only accommodate 2 adults and 1 child of 6 years and below. There we were, 2 adults, a 15 year old, and a 6 year old. The sleeping arrangements were horrible, no privacy when bathing and using the loo. we couldn't even have an extra room as it was fully booked.

Other wise the establishment is a state of the art, modern, clean environment, and proper breakfast. The staff is generally friendly, especially Percy from the reception. Besides all the odds, he made us feel at home.

4 januari 2024
Beoordeeld met 5 van de 5 sterren

excellent service

excellent service! super quick response! very happy customer!

8 januari 2024
Logo SA-Venues.com

Antwoord van SA-Venues.com

Thank you for your review! We look forward to assisting with your future bookings.

Beoordeeld met 5 van de 5 sterren

Very easy to use website

Very easy to use website. Discounts are also offered when there are promotions on which makes using SA Venue website appealing.

8 januari 2024
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Antwoord van SA-Venues.com

Thank you for your review! We look forward to assisting with your future bookings.

Beoordeeld met 4 van de 5 sterren

A user friendly platform

A user friendly platform to find accommodation. Lots of options and things are presented well.

Only 2 things don't give it a 5 star:
1. The "sale"price I got turned out to be the same as if I had booked direct with the establishment at any time.
2. The arrangements for the balance payment were not clear, so I had to try and find out by reading all the Ts and Cs of payment and eventually contact the establishment directly (and make arrangements to eft them) because nothing was spelled out in my booking info.

2 november 2023
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Antwoord van SA-Venues.com

Thank you for your review!

Beoordeeld met 1 van de 5 sterren

The place needs serious cleaning

The place needs serious cleaning. My wife had to do thorough cleaning on day 2 and she came across dirt under the sofa and fridge that has been there for a long time because it was stuck on the floor for some time. There are multiple cock roaches crawling in every room. That on its own is a serious turn off. There is no DSTV and the remote was not working. Water leaks when you take a shower and spills onto the toilet floor. There is no towel in the kitchen.

10 december 2023
Logo SA-Venues.com

Antwoord van SA-Venues.com

Hi Yvonne. I will pass your review onto the establishment. Thank you for informing us.

Beoordeeld met 3 van de 5 sterren

Very different experiences

Very good experience when booking a self catering appartement in Knysna.
Very bad experience when trying to book a self catering cottage at Boschendal (Stellenbosch). First SA-Venues coudn't tell me the vacancies in a period of 10 days. Then the price should be doubled. When I asked about the price, it suddenly shoud be four times as high as first indicated.

12 december 2023
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Antwoord van SA-Venues.com

Hi, thank you for your review. Unfortunately many establishments handle their own enquiries, so we need to get in touch with them to confirm availability before being able to quote you. It is their responsibility to keep their rates and info up to date, which many dont as they are on multiple platforms. When we spot a discrepancy in the rates or info we get in touch with them immediately and update accordingly. We do our very best to ensure you are quoted accurately and what is displayed is correct but the establishments themselves need to play their part too. I trust you understand.

Beoordeeld met 5 van de 5 sterren

Booking Simplicity

My booking was just so easy to make through the website and the processing was faultless. I would highly recommend SA-Venues.

10 december 2023
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Antwoord van SA-Venues.com

Thanks Douglas, we hope to assist with your future bookings :)

Beoordeeld met 1 van de 5 sterren

Shocking experience

Shocking experience.
Booked penthouse according to your information - paid and then establishment tells me the penthouse has not been rented out for past three years! They don't know anything about your site advertising them.
Why do you advertise it, take my money, confirm the booking with emails, etc. and ALL FOR NOTHING!
Also there is no contact no. or real-time support from you.
Will never use SA-venues.

9 december 2023
Logo SA-Venues.com

Antwoord van SA-Venues.com

Hi Deborah. This is a really unfortunate situation. Ownership changed and the establishment did not inform us. It is the establishments responsibility to update their content which sadly they did not. We have since been in touch with them and have amended their advert. I believe our consultant has been in touch already to ensure you had an alternative and process your refund. Kindly note that our contact number and email is on all correspondence, making it easy for guests to get in touch at any time.

Beoordeeld met 2 van de 5 sterren

I’ve used SA-Venues on

I’ve used SA-Venues on several occasions over the past decade. This experience won’t encourage me - a simple request, repeated 3 times following NO response, to pay the total and not just the deposit. Still no response. 😓😓
PS. NOW at last, I’m told that my full payment has been accepted. THANK YOU “sorry for the delay”. All forgiven 🙂

5 december 2023

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