SAFEJAWZ Reviews 

227
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Toon meer

Beoordeeld met 4 van de 5 sterren

Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... Toon meer

Beoordeeld met 5 van de 5 sterren

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Toon meer

Beoordeeld met 5 van de 5 sterren

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Toon meer

Bedrijfsgegevens

  1. Sportkledingwinkel

Informatie afkomstig van verschillende externe bronnen

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Contactgegevens

  • West Coppice Road 2, WS8, Brownhills, Verenigd Koninkrijk

  • safejawz.com

4,5

Uitstekend

TrustScore 4.5 uit 5

227 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,5

Alle reviews

(227)

104 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

It's a waste of time

It's a waste of time, energy, and money. The product I ordered never arrived, and customer service doesn't respond to emails, so I can forget about getting a refund. I strongly advise against using this company.

16 december 2025
Review zonder uitnodiging
Logo SAFEJAWZ

Antwoord van SAFEJAWZ

Really sorry to hear you had this experience, this is not usual. Please do reach out and we will make sure you receive your product.

Best,
Ewan - Co-founder & CEO

Beoordeeld met 1 van de 5 sterren

Totally disappointed

Totally disappointed, I chose this brand as it says that delivery is within 1-3 working days, I bought it on monday and is friday now. I'm currently waiting 5 days, I needed mouthguard for this week and I don't have it neither any reply from the company. I sent 2 emails on 2 different email addresses just in case and no respond also nobody replied on online chat. Very disappointed. I don't recommend to rely on this company as they don't send it on time and if you really in hurry you may end up with no mouthguard.

9 januari 2026
Review zonder uitnodiging
Logo SAFEJAWZ

Antwoord van SAFEJAWZ

I'm saddened to hear you've had this experience. Please do reach out and we will ensure you have your product or refund.

Best,
Ewan - Co-founder & CEO

Beoordeeld met 1 van de 5 sterren

quality of product and customer service

I emailed the company about an issue I had with My order and the quality of it as I was upset and I’ve gotten no reply back this is really upset me it’s been 4 days now since

11 december 2025
Review zonder uitnodiging
Logo SAFEJAWZ

Antwoord van SAFEJAWZ

Really sorry to hear this, I believe this issue was resolved and hope you are happy with the outcome.

Best,
Ewan - Co-founder & CEO

Beoordeeld met 1 van de 5 sterren

Absolutely the worst customer service…

Absolutely the worst customer service ever.. Timing on website shows items are shipped 2-3days after order, and eta for delivery is 10 days... Based on this is ordered for a rugby tournament. It has been 7 days ano 0 update on the order, it still shows been picked. Contacted customer service and all you get back is " we will escalate" i tried to cancel multiple times, and get no feedback... DONT TRUST THIS COMPANY, buy a reputable brand i stead..

2 september 2025
Review zonder uitnodiging
Logo SAFEJAWZ

Antwoord van SAFEJAWZ

Hi Jacques,

Really sorry you've had a bad experience. I've looked into the conversation and agree it fell short. There was an error with the order tracking system which didn't help and then you were left waiting too long for an answer.

This morning I've used this example to prompt some updated training for the team and, whilst we locate your order I have requested that we refund your order regardless, and you can keep it when it arrives.

I'm sorry your experience fell short this time. I can assure you we are as reputable as they come and hopefully you will trust us again in the future.

Best, Ewan - CEO/ Co-Founder

Beoordeeld met 1 van de 5 sterren

Absolutely appalled by this fraudulent product

Absolutely appalled by this fraudulent company they say its remodel tech yet is only able to do that 3 to 4 times now it has collapsed on its self and can no longer fit in my mouth so my advice is to send me a new one.if it can't be remodelled a certain amount of times say that instead of lying to us and tell the truth you have wasted 20 pounds

23 juni 2025
Review zonder uitnodiging
Logo SAFEJAWZ

Antwoord van SAFEJAWZ

Hi Finlay, Sorry you didn't have a good experience with the product. Have you reached out to us? I can't see anything from you. If you just asked for another we would have sent one, that's why we offer our perfect guarantee. Sometimes things go wrong, no need to stress or waste your money, we'll always replace :) Best, Ewan - Co-Founder

Beoordeeld met 3 van de 5 sterren

Wouldn't fit

I liked the design, however I went to fit the guard multiple times and my gums started bleeding and it did not even fit my teeth, it would slip out often and I had to hold it with my teeth to keep it secure, however it was good quality and the design was good.

2 april 2024
Beoordeeld met 1 van de 5 sterren

Waste of money

Followed the instructions but after 15 seconds in hot water it started to melt. Stuck to the side of the bowl and had to prise it out with a spoon. Completely warped beyond use before we could even try and fit it.

Waste of money. Not happy.

5 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rugby mouthguards

Heather was great. Picked up very quickly on my error on an online order. Quickly and efficiently made adjustment for my error. Very clear information. Listened to my special request re delivery. Arrived earlier than expected and products are perfect for what I expected. Brilliant company, brilliant service. Thank you

17 juli 2023
Review zonder uitnodiging

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