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SafetyNet Reviews 19.931

•
TrustScore 5 uit 5

4,8

Alternatieve financiële diensten
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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Allows you to keep real control of your finances. It really is a safety net. There’s no hidden fees, and the balance you owe is clear. It’s great to be able to borrow what you need, and the credit lim... Toon meer

Beoordeeld met 5 van de 5 sterren

The app is simple to navigate so money is easily and quickly transferred to your bank account if needed. Any fund’s borrowed are automatically taken back after the date agreed i.e., payday, so you’re... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantasic, quick and easy to use. Staff are always very friendly and helpful whenever i have a problem. In these trying times where we are in a cost of living crisis its such a relief to have saftyn... Toon meer

Beoordeeld met 5 van de 5 sterren

Safety Net Credit is so simple and easy to use. It can be accessed in mins even in a supermarket/petrol station when you are caught short. Renewing access is straightforward and takes mins. I will alw... Toon meer

Bedrijfsgegevens

  1. Alternatieve financiële diensten

Info over SafetyNet

Geschreven door het bedrijf

Feel secure in your finances
SafetyNet provides flexible credit that is easy to manage and minimises costs, with a limit of up to £1,000.
Responsible lending
Here at SafetyNet, we are committed to lending responsibly, which means we are very careful when choosing how much to lend to our customers. We carry out strict, bespoke affordability checks using a customer’s credit file and bank transaction data. We will only lend what we believe to be affordable and will not cause our customers financial difficulty.
Automatic repayments
SafetyNet repayments are designed to be taken automatically:
  • Minimising the length of time a balance is outstanding
  • Saving you interest
If, after a payment comes into your account (your salary, for example), and you have enough available balance to make a repayment, our system will apply for up to 50% of your calculated disposable income.
  • We will only attempt for repayments up to this defined value in one calendar month
  • Once this limit has been reached, no further automatic repayments will be taken
  • This may be different from the minimum payment you must make each month
How do you access my bank data?
Access to your data is via a secure, encrypted channel under the government initiative of Open Banking. We collect the following information direct from your bank (once you have granted access);
  • Bank account number and sort code
  • Transaction data
  • Balance data
Should you have any more questions please refer to our FAQs page.
Click here for our FAQs
Opening Hours
  • Monday: 08:00 - 19:00
  • Tuesday: 08:00 - 19:00
  • Wednesday: 08:00 - 19:00
  • Thursday: 08:00 - 19:00
  • Friday: 08:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: closed
You can reach us during these hours on the phone, or you can use the livechat facility on our website by clicking here.
Review Inbox
If you wish to contact our review inbox you can reach us at the following address:

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

20K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Alle talen
Beoordeeld met 2 van de 5 sterren

Previously rated higher

Previously rated higher. They give you the option to pay minimum payment which I did this month then they still dip your account when they feel like it. Now I’m over 100 short on my direct debit for my rent due tomorrow. They need to sort that glitch out can put people in problems

1 januari 2023
Review zonder uitnodiging
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Antwoord van SafetyNet

Hi,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your SafetyNet experience.

We are eager to investigate the matter raised in your review.

However, in order for us to do so we will need some details to identify your account, these details have been requested privately through Trustpilot.

Once we receive the relevant information, one our Customer Care agents will be get in contact to assist you.

Whilst we await your response, we would like to take the opportunity to explain how SafetyNet works, particularly in relation to repayments.

One of the features that makes SafetyNet unique is that there is no set repayment date.

When your balance increases in your linked bank account by £50 or more, an automatic repayment will be applied for. This reduces your SafetyNet balance, minimising the interest you pay.

When an automatic repayment occurs, we make sure the repayment will not leave you with less than £30 above your SafetyNet Level.

A SafetyNet Level is a user defined level that prevents unauthorised overdraft fees. This level is set to £20.00 above the authorised overdraft level by default.

If for any reason we cannot access your bank account information, automatic repayments will not be applied for.
We will then try to take full repayment when your salary is next paid into your account. The repayment will be taken via your debit card by using continuous payment authority.

Whenever a repayment is applied for you will be notified via email and text confirming whether this was successful or not.

SafetyNet is best described as a revolving credit facility, meaning the service can be reused whenever you need to and is not removed on a set date or after a fixed number of withdrawals.

If you wish to withdraw funds again after a repayment has been made, you simply log into your dashboard at any time and request your available funds. These funds are then deposited into your bank account, usually within 15 minutes.

However if this has left you in any difficulty, please call us on 0808 169 4911. or chat with us via our live chat facility, this is available from our website, www.safetynet.credit

Our phonelines and chat service are open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@safetynetmail.co.uk

Kind regards,
SafetyNet Reviews Team

Beoordeeld met 5 van de 5 sterren

Really useful to have

Really useful to have
Customer service is outstanding only had to phone once in all the time I have been with safety net, my quiery was delt with quickly and professionally,

30 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

I’ve used this for a good length of time it’s came in handy had no
Problems, the interest is very little would highly recommend,

30 december 2022
Review zonder uitnodiging

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