The quality is excellent and the hoodie is a great fit. But I feel let down by the delivery and communication. When my order was overdue by several days I sent an enquiry email. I got no response but... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
The quality is excellent and the hoodie is a great fit. But I feel let down by the delivery and communication. When my order was overdue by several days I sent an enquiry email. I got no response but... Toon meer
Bedrijf heeft geantwoord
I love the fact they’re an independent company as opposed to the large corporate fitness brands, however… They would do better in managing their customer expectations when it comes to delivery. They... Toon meer
Ordered multiple times over last year , my only gym tops now and best quality hoodies . Washed multiple times and no printed cracked . Ordered mystery box past the cut off for Xmas yet I receive... Toon meer
Ordered a load of t shirts, when they arrived one t shirt was slightly smaller than the rest although being the same size and fit on the tag. Emailed Samson and after a few photos of proof sent. Sam s... Toon meer
Unit 1, ashfield rd, ashfield mills, BD10 9AF, Bradford, Verenigd Koninkrijk
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I came across this brand online a couple of years ago and their catchy designs caught my eye. So I bought a few things to see how they would fit.
Omg! I love their kit! The material of the vests are really soft and I’ve washed mine loads and the colours don’t fade either. Yay!
I’ve recently bought some of their most recent collection of their workout vests and I love that the quality is still spot on! The sizing is perfect too!
I’ve had so many people comment and ask where my vests are from! Happy to recommend this brand to everyone 😍🙌🏽
I ordered a shirt for my sisters birthday- because a lot of the designs are printed to order, the estimated shipping time was right on top of her birthday. I emailed Samson, hoping that they would be able to help and they went above and beyond to get the shirt to me before this. It arrived with time to spare and was really lovely quality too, a wonderful soft material.
I would definitely buy from this company again, thanks to their very caring customer service!! ❤️
Fantastic brand and business! Love this company - the unique designs, attention to detail and garment quality all are next level. Customer service and communication is also excellent especially for a small business, with all queries answered promptly and with a straightforward and seamless ordering process. Such a great authentic fitness brand in an era of mass-produced mediocrity!
Will definitely be back!
Received 3 tshirts on the 26.11.24 and they were poor quality and fit very small. Returned them on on 5.12.24 via recorded delivery and received confirmation they were received by the company, but they are still holding my money and won't return my funds. Have sent proof of delivery to them and they are now ignoring my emails. I wouldn't recommend anybody buy from here as the tops are overpriced for what you get and the customer service is all but non-existent.

Antwoord van Samson Athletics
I recently ordered from Samson Athletics (samsonathletics.co.uk) and had a mixed experience. Initially, I faced some delays and communication issues with my order, which was disappointing. However, once I received my items, I was thoroughly impressed with the quality and designs of their garments. The shirts were amazing, and the step-by-step updates on my order journey were a nice touch. Their team was responsive to my queries, and despite the wait, the overall experience was positive. I'll definitely consider ordering again in the future. Four stars!
I recently purchased some shirts from Samason. Unfortunately, the prints on a couple of shirts started to lift after the first wash. I contacted Samason to report it and they didn't hesitate to send me replacements. Very easy company to deal with who went the extra mile for me.
Would definitely recommend.
I placed an order on Sep 30th and still haven't received my items nearly a month later.
No email had been sent to inform me that the order had been shipped.
I've sent emails to customer service and had no response.
Very disappointing as items have come through in the past & have been of a good standard.
Love the Tshirts, very responsive and answered all my questions. Items arrived fairly quickly and were well packaged.
Just received my order and I'm in love! The quality of the garments is amazing and the designs are really cool. Really impressed and can't wait to wear them in the gym. Delivery was exactly as they said and loved the step by step update on my garments print journey. Will defo be back for more!
Great tees. But of a wait, but it’s worth it, will definitely be back
I didn't get a notification that the items had been shipped. After waiting weeks for them to not arrive and numerous emails to them I eventually got a reply asking if I still wanted the order. I regretfully decided to give them a second chance to wait weeks again for the items to not arrive. I have emailed for a refund. I placed the order 12th Aug, it's now 30th Sept. Really disappointing.

Antwoord van Samson Athletics
Absolutely amazing shirts! 👏 100 percent recommend, not just because the shirts themselves are fabulous but they actually kept me updated every step of the way and I like the extra touch of telling me how the shirts are made and what to expect with time scales.
I will buy more in the future
Haven't received my order which was placed in July, have tried to contact twice through their online request form and email address but with no acknowledgement as yet. Disappointing, as had checked reviews prior to ordering and saw generally good reviews.
*update* - received a response from Samson Athletics with a refund, which was appreciated.

Antwoord van Samson Athletics
Great customer service and communication. Products very good quality.
If people are unfamiliar with them, they do take a bit longer to arrive as they produce them by hand when the orders come in so just be patient :)
Ordered 3 shirts for my son's birthday.
We chose three different designs, all of which are great. Shirts arrived in due time, (worth noting they take a few days to come as made to order).
They were well packaged, and well made, and fit him really nicely.
Company are easy to work with, email only contact but picked up and responded to really quickly.
Nice video sent to show the process of the shirt making.
Will definitely be back.
Thankyou.
Amazing experience.
Ordered vest tops for a CrossFit competition and when we asked if we could get them ASAP to ensure they arrived in time, Sam made it happen!
They went over and beyond to get the order fulfilled in time and the tops are great quality.
Excellent customer service. Lush top! Will purchase more in future. Thank you 😊
Great clothing and fit is really nice. Impressed with the quality. Even got some haribo in the order! Result!
Will be purchasing again soon
I ordered a printed vest top which took longer to arrive than stated, only to find that the print on the front of the vest is distorted. I have emailed twice and also filled out thier website returnes and complaints page twice but have not had any reply. I also initially chased the late arrival of the vest, and on all of these occasions I have yet to have a reply. The experience is not good and I am still awaiting any form of correspondance. The item was purchased back on 11/5/24.

Antwoord van Samson Athletics
Got to say the experience I've had with these guys has been great.
Any queries I had were answered promptly and professionally.
The quality of the clothing is top notch.
Only slight niggle I had was two out of three t-shirts fitted a bit more snugly than the one that fits perfectly,but it's not the end of the world.
I've already reordered more and expect to order more after that.
Thanks guys
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.