J'ai commandé à plusieurs leur projets à télécharger, clairement original et unique! Le jig est un peu technique à réaliser mais le résultat est parfait pour celui qui utilise des fraises à rainurer.... Toon meer
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Lees wat reviewers zeggen
Heureux de ma commande de mèches pour le métal. Reçu rapidement malgré une erreur dans mon adresse (ma faute), corrigé par le support par e-mail. Pas encore testé ces outils mais déjà satisfait du su... Toon meer
The chisel bits have a very small base where they insert into the tool. During operation, the bit becomes loose within a few minutes and eventually falls out. This prevents secure retention of the bi... Toon meer
En déc. 2024 mon colis a été écarté due à la grève des Postes au Canada. J'ai communiqué avec James chez Sanrico et expliqué ma situation. Sanrico on fait enquête et on m'a répond qu'on me ferait pa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family owned and operated business that prides itself on offering quality products at a great price.
Contactgegevens
Verenigde Staten
- support@sanrico.com
- sanrico.com
4,2
Goed
250 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent response time.
30 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Keeley Netter,
Thank you for your review. The entire team in Sanrico really appreciate it.
Best Regards,
Your Sanrico Team
I would like to thank Sanrico Customer…
I would like to thank Sanrico Customer service Team for making my big delivery problem a small one and and getting my product to me as quick as they could all good 5/5
30 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Robert Emanuel,
Thank you so much for taking the time to leave an excellent rating, we really appreciated it. I will share it with our entire team!
Best regards,
Your Sanrico Team
On my first order with San Rico I…
On my first order with San Rico I failed to purchase the adapter needed for the tool. They responded within a day and arranged for me to get the adapter, normally not sold on-line, and even gave it to me half price with free shipping. Great customer service.
28 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Kent Johnson,
Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. It means a lot to us and to our entire team!
Best regards,
Your Sanrico Team
Package received.
I thought I was having delivery issues but failed to take into account the time of year (week before Christmas) - my bad. I contacted Sanrico and they looked into it and advised it was on its way, and sure enough my package showed up.
I have ordered several times in the past with Sanrico and based on my experiences, would definitely order from them again.
28 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Garry Keizer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share a word about us.
Best Regards,
Your Sanrico Team
Customer service was excellent I had…
Customer service was excellent I had some issues associated with my order and they resolved them quickly. Would buy from them again!!
27 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Gayle Davis,
On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this great review about us, means a lot to us! Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
I messed up trying to activate a…
I messed up trying to activate a discount. Reached out to them and in 2 days they issued me a refund on my order. Super public relations!!!! I will continue being a customer for both the great PR and very good products.
25 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Anthony J Vraim,
Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. It's much appreciated, we are gonna share it with the rest fo the team.
Best regards,
Your Sanrico Team
Ups lost my order and Sanrico promptly…
Ups lost my order and Sanrico promptly re sent the order with no delay, great customer service.
10 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Kelly,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Best regards,
Your Sanrico Team
I needed to cancel my order
I ordered something that I need to cancel shortly after because a family member had bought the same item. I emailed Sanrico to explain the situation and they were very friendly and prompt and cancelled the order without issue. My money was refunded a few days later. Luckily, I noticed the 24 hour order cancellation policy and did it within the time period. It's good to note the fine print.
9 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear April Lancaster,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
Best Regards,
Your Sanrico Team
Best customer service I have experienced in a long while !
I needed help with my tool and was assisted with a professional response and clear directions
Thank you Sanrico !
Btw this is not my first purchase from this company.
1 december 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Kenneth Fried,
Thank you so much for taking the time to leave an excellent rating, it's much appreciated!
Best Regards,
Your Sanrico Team
Excellent service
Excellent review for this company who made it possible for me to get exactly what I needed.
Thank you for your excellent customer service.
13 november 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Shonda Caldwell,
We are very grateful that you took the time out to leave us a 5-star review! The entire team in Sanrico really appreciate it.
Best Regards,
Your Sanrico Team
Power Sphere
I ordered the power sphere without looking at the whole website. (my mistake) The power sphere requires an adapter, as It is made in another country. I did not order it and was greatly disappointed. The customer service with this co. was wonderful and I will definitely order from them again. Customer service is the exception and the reason I will use this co. again
Thank you customer service.
Wilton Forbes
12 november 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Wilton Forbes,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and other people. Your adapter is already on its way!
Best Regards,
Your Sanrico Team
My Mistake
Oh yes , you guys deserve a 5 Star !
Thank you very much for the change of address , I have to double check my address when filling out the
form. Don't know if my order was already sent out by the time I contacted you, but thanks !
12 november 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear William,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
I ordered the power sphere without the…
I ordered the power sphere without the adapter thinking it would work. I was wrong and disappointed that I couldn’t use it right away when I got it. Customer service was excellent by helping me order the adapter. Hopefully it will work. Best customer service I have ever received.
10 november 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Jennifer Voi,
Thank you so much for taking the time to share your experience at Sanrico. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Best Regards,
Your Sanrico Team
El servicio de despachos es excelente
El servicio de despachos es excelente, los productos son de alta calidad, este proveedor es totalmente confiable.
8 november 2021
Review zonder uitnodiging
Antwoord van Sanrico
Estimado Juan Botero,
En nombre de todo el equipo de Sanrico, queremos agradecer que se haya tomado el tiempo para dejar su excelente comentario de 5 estrellas. Significa mucho para nosotros, muchas gracias!
Saludos cordiales!
El equipo de Sanrico
address error
There was a miscommunication with the address. However Sanrico have committed to resend it free of charge. Which is excellent. Thanks Sanrico
7 november 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Tricia Kirkby,
Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way!
Best Regards,
Your Sanrico Team
It’s a good company and truthworthy and…
It’s a good company and truthworthy and the product works really well.
31 oktober 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Mileidis Rodriguez,
Thank you so much for taking the time to leave an excellent rating. We will share it with our entire team!
However, could you please tell us your order number?
Best regards,
Your Sanrico Team
I ordered an item by mistake
I ordered an item by mistake and thecustomer service folks at Sanrico went above and beyond to canel the unwanted item and issue a credit. Couldn"t have asked for better service.
28 oktober 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Glen,
Thank you so much for taking the time to leave an excellent rating! I will share it with our entire team, it means a lot to us!
Best regards,
Your Sanrico Team
Great Company
The customer service I received from Sanrico was among the best in the industry. I would definitely recommend them to my friends and family.
27 oktober 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Steve Godfrey,
Thanks so much for the wonderful review. We're glad that customers like you are having a great experience at Sanrico!
Best Regards,
Your Sanrico Team
I accidently ordered a sphere grinder…
I accidently ordered a sphere grinder without the adapter. Received a quick response and a great solution, They are sending an adapter - and offered a discount price and free shipping. I will certainly use this company again.
22 oktober 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Heinz Lips,
Thank you for the 5 star rating! We are very grateful that you took the time out to leave us this wonderful review, we will make sure to share it with the rest of our team!
Best Regards,
Your Sanrico Team
Mishap with address
There was a miscommunication with the address. However Sanrico have committed to resend it free of charge. Which is excellent. Thanks Sanrico
19 oktober 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Myra,
Thank you so much for this great 4-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way!
Best Regards,
Your Sanrico Team
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