Customer service was excellent they went above and beyond in kindness & flexibility! They agreed to an exchange for me promptly to a different pendant & honouring a deal offer as kind gesture. I coul... Toon meer
Bedrijf heeft geantwoord
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Fabulous customer service and speedy delivery. Literally my beautiful necklace arrived less than 24 hours after purchase. Wrong length necklace sent but new one sent out straight away. The necklace it... Toon meer
Bedrijf heeft geantwoord
Bought the Amethyst earrings, bangle and ring for my daughters birthday and a gift bag. Absolutely beautiful jewelry, lovely packaging and a great price. Will be looking at the Aquamarine range for ne... Toon meer
Bedrijf heeft geantwoord
Purchased my daughter the advent calendar, which I can’t wait to give her. After a sneak peak is beautiful!!! Then bought the cathedral ring, as a treat for myself, absolutely stunning!! Fast delivery... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fashion Jewellery for every occasion. Our aim is to make expensive jewellery accessible to all! We stock stunning ranges of necklaces, earrings, rings, bracelets and much more, all at affordable prices.
Contactgegevens
Unit 21, Metquarter, L1 6DA, Liverpool, Verenigd Koninkrijk
- enquiries@sayitwith.com
- sayitwithdiamonds.com
4,6
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Bought the kiss bracelet and necklace…
Bought the kiss bracelet and necklace absolutely love them
13 november 2025
Review zonder uitnodiging
Order not received
On Nov 6th, I ordered items for a birthday present. The website said to allow 2 weeks delivery, which I did.
It is now over 3 weeks and I still haven't received my order. Customer service Whatsapp replies are very vague and there has been no offer to try and track my order or find out its progress.
I hate to leave a negative review, but I am so disappointed, as the birthday has now passed and I have had to buy something else.
I would just like to know the progress of my order please. As a paying customer, I don't think that this is too much to ask!
29 november 2025
Review zonder uitnodiging
Gorgeous jewellery
Brilliant jewellery. Everytime, never tarnishes great value for money x
28 november 2025
Review zonder uitnodiging
Clover Bracelet
Received a clover bracelet to give as a Christmas present and it’s just beautiful. Nicely packaged in box. Will consider ordering more Jewellery again
19 november 2025
Review zonder uitnodiging
Excellent service staff very helpful
Excellent service staff very helpful
30 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Jacqueline,
Thank you for the lovely feedback.
SIW x
Only use this company if you are sure…
Only use this company if you are sure you won’t need to return the item. The returns process isn’t straight forward like most places and communication is the worst I have ever known from any company, they just ignore messages and emails. Still waiting on my refund almost a month later.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Michelle,
I am really sorry to hear you are not satisfied with our returns / service.
If you email us with your order number, we can look into this for you and resolve the situation.
Thank you
SIW x
Ordered initial jewelry
Ordered initial jewelry. Accidentally ordered wrong initial.
Unable change now stuck with K instead of P 😢
27 oktober 2025
Antwoord van Say It With
Hi Paula,
I can see we returned the earrings as we weren't aware you were sent the wrong initial. As advised on our email we can't accept return of earrings due to health and hygiene regulations but if you email us at enquiries@sayitwith.com along with your order number and photo of the incorrect item you received, we can look into this further and rectify this for you.
Thank you,
SIW x
Truly incredible customer service
Truly incredible customer service. The parcel store messed up and returned my parcel. However the customer service sorted it and had it returned to a different address.
Constant polite communication throughout.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi,
Thank you so much for the lovely review. We will pass on your lovely comments to our customer service team.
Thank you,
SIW x
Perfect Transaction
I was disappointed when the Nessie charm I was looking for was out of stock on the Nomination site but thrilled to find it on the Say It With site. The item is perfect, the shipping was fast and the communication with me was excellent. It was a perfect transaction. Thank you.
27 oktober 2025
Antwoord van Say It With
Hi Marilyn,
Thank you so much for your lovely review. We are so happy you are happy with our service.
Thank you,
SIW x
Outstanding customer service
I found this amazing company, to have an OUTSTANDING customer service team. Saff, was so lovely and very helpful. She replied within 1 hour of my message. Very friendly and professional. I wish all companies had this fabulous asset.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Elaine,
Thank you so much for your lovely review. We are so happy Saff could assist you and you are happy with the service.
Kind regards,
SIW x
Good experience
I had received a tennis bracelet as a present, unfortunately the clasp had snapped. I emailed them to ask for any advice and they kindly offered to send me a replacement, I was emailing a staff member called Millie they was really helpful in and replied very quickly to all my queries. Fab service.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Elsie,
I am glad we could rectify the situation and you are happy with the service!
I will pass your lovely feedback onto Millie.
Thank you,
SIW x
Beautiful rings and excellent customer service
Recently purchased 2 rings . Beautiful .
Unfortunately I ordered one ring to small .’
Millie was excellent. Fast reply . Literally had the correct ring on its way to me befor I’d even sent the current one back ! Brilliant customer service
14 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi,
We really appreciate this lovely feedback and happy Millie helped resolve the issue.
Kind regards,
SIW x
A* service
Excellent communication and sorted the problem out quickly
14 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Debbie,
Thank you so much for the lovely feedback, we really appreciate you taking the time to leave a review.
Kind regards,
SIW x
Swift service
Unfortunately one of the diamonds fell out of my ring but the issue was swiftly resolved in minutes when I contacted Millie via their WhatsApp. Would recommend!!
9 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Maz,
Thank you for taking the time to leave a review. We are pleased the issue was resolved quickly by Millie, and you are happy with our service.
Kind regards,
SIW x
Excellent shopping experience
I received excellent assistance from Millie today when I was ordering a bracelet and some charms. She was so helpful and really quick to help me, I’m so grateful and so excited to receive my order! Thank you so much!
9 oktober 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Jane,
Thank you so much for the lovely feedback. I am glad Millie could assist you!
Kind regards,
SIW x
Amazing customer service from Nakita…
Amazing customer service from Nakita thank you so so much for all your help in getting my daughters presents in time for her birthday, you really did go above and beyond and I’m so grateful can’t recommend SIWD enough
25 september 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Debbie,
Thank you for your lovely review. We really appreciate you taking time out of your day to leave us your feedback.
We are so happy your daughter received her presents in time!
Kind regards,
SIW x
Antwoord van Say It With
Hi Leah,
Thank you so much for the lovely feedback.
Kind regards,
SIW x
No product, no communication
Ordered a product 3 weeks ago and it has still not arrived. Have emailed customer service 1 week ago and heard nothing back even though it states 48 hours to reply. The birthday this gift was originally for has now passed and I have nothing to show for the money I have spent and have heard nothing at all from the company.
18 september 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Erin,
I cannot apologise enough for any delay. I can see that we have now resolved this issue for you. I am so sorry for any confusion caused by this. Thank you very much for your patience.
Kind regards,
SIW x
Beautiful bracelet with fast delivery
Beautiful bracelet with fast delivery
18 september 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Ava,
Thank you for your lovely review. We really appreciate you taking time out of your day to leave us your feedback.
Kind regards,
SIW x
I dealt with Saff this present was a…
I dealt with Saff this present was a gift for a special friend unfortunately the item was no longer needed saff was so helpful and professional with all her replies and emails I was refunded without any issues I will always look her first when looking to buy a gift
12 september 2025
Review zonder uitnodiging
Antwoord van Say It With
Hi Ant,
We are so glad that you have enjoyed your experience with us. We will be sure to relay this positivity onto our team. Thank you so much for taking the time to leave your feedback, we really do appreciate this.
Kind regards,
SIW x
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