Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Toon meer
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contactgegevens
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Verenigd Koninkrijk
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4,8
Uitstekend
391 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very professional and helpful staff!
24 juli 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Exceptional service
The receptionist couldn't have been more helpful. Nothing was a bother to her. She was very patient with us considering we are 75 and take longer to absorb info.
22 juli 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review. Your feedback has been shared with the team and is greatly valued!
Quite straight forward really
10 juli 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Great to work with SCA's admin people
Great to work with SCA's admin people. Very prompt to respond with any quesstion and very understanding to our specific circumstances as well; really appreciate the flexibility with our reservation as we didnt have a precsie date on when our goods would arrive in storage, nor the size of storage required. A good experience all round and happy with the condition of the storage container now that we are in. Thanks guys
10 juli 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Matthew, Your feedback has been shared with the team and is greatly valued!
Kelly a little diamond,,
Kelly a little diamond,,, clear on rates and how it all works,,great service
5 juli 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with Kelly and the team and is greatly valued!
Exceptional customer service
Exceptional customer service! Cannot recommend enough.
Storage was as described and cleaned before I arrived.
Original booking and then cancellation process was simple and user friendly.
14 juni 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Andy, Your feedback has been shared with the team and is greatly valued!
Super friendly and helpful staff that…
Super friendly and helpful staff that go above and beyond. Clean and well organized location.
24 juni 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
A very good customer service
A very good customer service. A good site clean and tidy cannot complain about the containers.
27 juni 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Superb value and service - Sunderland
Superb value, good sized clean units and excellent customer service from Sarah. Would definitely use again and highly recommend.
1 mei 2024
Review zonder uitnodiging
Antwoord van SCA Self Storage Ltd
We are grateful for your positive and detailed review. Your feedback has been shared with Sarah and is highly appreciated! We sincerely thank you for your recommendations.
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Amazing and very helpful just got a…
Amazing and very helpful just got a 20ft container over the weekend and Kelly very helpful and no hassle
13 juni 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive and detailed review. Your feedback has been shared with Kelly and is greatly valued!
Excellent customer service.
I spoke firstly to Sarah, then next call was with Kelly. These ladies are a credit to your company, really pleasant and helpful.
I ended up not needing the unit, but would absolutely use this company in the future.
2 juni 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive and detailed review. Your feedback has been shared with the team and is greatly valued! We hope to see you in the future if the need ever arises.
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
I was dealt by a lady called Kelly
I was dealt by a lady called Kelly. She explained everything to me and was extremely helpful in showing me around. Her service was second to none. Would recommend you no problem.
7 juni 2024
Antwoord van SCA Self Storage Ltd
We're thankful for your positive and thorough review. Your feedback has been conveyed to Kelly, and your recommendations are highly appreciated and valued!
Antwoord van SCA Self Storage Ltd
We appreciate your positive review. Your feedback has been communicated to the team and is highly appreciated!
Great service and reasonable prices
5 juni 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
The staff where lovely and so helpful
I have used SCA for my uni stuff during summer break. Although they didn’t have the right size available they moved me into a suitable space and were so helpful moving in helping with unloading and stacking my stuff. The staff member was so lovely and made move in pleasant
31 mei 2024
Antwoord van SCA Self Storage Ltd
We are thankful for your positive and thorough review. Your feedback has been conveyed to Kelly, who assisted you and sincerely appreciated it.
Very helpful staff both on site and at…
Very helpful staff both on site and at reception site. Easy access, would recommend.
28 mei 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive and detailed review. Your feedback has been shared with the team and is greatly valued!
Easy set up 1 phone call and email to…
Easy set up 1 phone call and email to set up account
Was met at site to explain access codes etc
Very straightforward process
Container very clean and dry .
Move my stuff in same day
100% recommend
27 mei 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive and detailed review. Your feedback has been shared with the team and is greatly valued!
Brilliant customer service very helpful…
Brilliant customer service very helpful and friendly. When the removal van got there my unit wasn't big enough so they sorted a bigger one immediately. One less thing to worry about on a very stressful day
30 mei 2024
Antwoord van SCA Self Storage Ltd
We are thankful for your positive and thorough review. Your feedback has been communicated to our team and is deeply appreciated. We are delighted that we could accommodate your needs on the day.
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