Absolutely shocking customer service. Order arrived damaged and what isn't damaged is of extremely poor quality. The customer service advisor was unhelpful and rude and I'm now left with almost £100... Toon meer
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Lees wat reviewers zeggen
Spent over £50 deliberately to take advantage of the 'free next day delivery'.Waited 4 days then only part of the order arrived with incorrect sized boxes, packaging in disarray and items missing. Mu... Toon meer
Bedrijf heeft geantwoord
Great service at a reasonable price. very quick delivery. Ideal when moving house. Having now used the tape it’s absolute rubbish, it doesn’t have any adhesive quality and lifts off the boxes short... Toon meer
Bedrijf heeft geantwoord
I chose to order from this company after seeing their reviews .. but since my experience is a bit different I thought I'd share. The quality is very poor on the mailer boxes I ordered. I am settin... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.
Contactgegevens
Unit 29, Lingfield Point, McMullen Road, DL1 1RW, Darlington, Verenigd Koninkrijk
- 01325 464769
- info@schottpackaging.co.uk
- schottpackaging.co.uk
2,1
Slecht
276 reviews
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Antwoord van Schott Packaging
Hi Maleka,
Thank you for leaving us a 4* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Good service
Good service. 1 box short but refunded the cost of the box with no problems.
11 maart 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Stephen,
Thank you for leaving us a 4* review! Apologies for the missing box on this order!
We hope to see you again soon!
Kind Regards
Schott Packaging
Good strong boxes that store box files in any direction
Came on time, good strong boxes that will store box files in any direction, for a good price. Great
11 maart 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi C Withnell,
Thank you for leaving us a 5* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Good boxes at a reasonable price
Good boxes at a reasonable price. Quickly sent.
8 maart 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Les,
Thank you for leaving us a 5* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Antwoord van Schott Packaging
Hi Austin,
Thank you for leaving us a 5* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Very quick and very efficient
4 maart 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Emilie,
Thank you for leaving us a 5* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Excellent quick delivery
Excellent quick delivery. Customer service is paramount to this company. Definitely recommended.
2 maart 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Craig,
Thanks for the 5* review! Customer service is definitely paramount to us!
We hope to see you again soon!
Kind Regards
Schott Packaging
Packaging material
All the items I ordered arrived on time and as described.
1 maart 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Alan,
Thank you for leaving us a 5* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Great ****
Great service allowed me to click and collect packaging same day with no postage charge and they put the pack in the car for me.
18 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Paul,
Thank you for leaving us a 5* review!
We hope to see you again soon!
Kind Regards
Schott Packaging
Product as described
Took a little longer to arrive than expected, but product as described and did an excellent job.
15 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Shirley,
I would like to apologies for the delay with this order. We really do appreciate you looking past this and leaving us a 5* review regardless.
We hope to see you again soon!
Kind Regards
Schott Packaging
Excellent customer service
Although there was a delay in getting the order, when I explained our situation, an alternative was sent straight away. Thank you for excellent customer service.
12 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi there Gary,
Firstly I would like to apologies for the initial delay with this order. We really do appreciate you looking past this and leaving us a 5* review regardless.
We hope to see you again soon!
Kind Regards
Schott Packaging
Thank you so much for our flat pack…
Thank you so much for our flat pack boxes.
Great size ,good delivery time and will recommend your service to others.
Thank again
M
11 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hello Mary,
Thanks for the 5* review! We really appreciate all recommendations!
Happy to see that you were satisfied with this order!
Kind Regards
Schott Packaging
Very quick delivery!
9 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hello Alison,
Thank for leaving us a 5* review. Many thanks for your kind comments. Please visit us again soon!
Best Wishes,
Schott Packaging
Very fast service
8 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Nicky,
Thank you for the 5* review!
Kind Regards
Schott Packaging
Very very good deal
Very very good deal. Fast delivery. Would highly recommend 10/10
7 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi there Victoria,
Thank you for the 5* review!
We do hope to see you again soon!
Kind Regards
Schott Packaging
When I ordered it stated next day…
When I ordered it stated next day delivery but unfortunately the item wasn’t delivered for 2 days nd I was unable to track the delivery,which reflects my rating. The goods were excellent and very reasonably priced.
7 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Maureen,
Thank you for the 3* review. We're sorry that we had issues with delivery and tracking on this occasion. I am glad to hear that the products were satisfactory however! Apologies again for any trouble the delay caused.
We hope to see you back shopping with us soon.
Best Wishes,
Schott Packaging
Great thanks.
7 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Teresa,
Thanks so much for this 5* review. We really appreciate your longstanding custom with us!
Best Wishes,
Schott Packaging
Good company to use
Fast delivery well packaged and product exactly what I wanted
6 februari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi David,
Thanks so much for this 5* review. We're glad the packaging was exactly what was needed!
We hope to see you back shopping with us soon.
Best Wishes,
Schott Packaging
Very happy with the product package and…
Very happy with the product package and delivery.
We bought the student moving bundle for our child going to university, and it had all we needed, cartons, tape and bubble wrap, that all worked perfectly for our requirements.
Will use again
13 januari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi there Chris,
Thanks so much for this 5* review. We do like to 'think outside the box' with our custom moving kits in order to offer an all in one solution, so it's brilliant to hear such glowing feedback.
We hope to see you back shopping with us soon.
Best Wishes,
Schott Packaging
Excellent customer service.
Delivery was delayed by a couple of days however I was emailed before hand and told reason and expected duration of delay. Proactive service managed my expectations, could not ask for more.
11 januari 2019
Review zonder uitnodiging
Antwoord van Schott Packaging
Hi Richard,
Great to hear from you, and thanks for a fantastic 5* review. These things do happen now and again, but we always endeavour to keep our customers informed if any issues do occur that might affect their order or the date it is expected to arrive. I'm glad that these efforts resulted in a positive experience for you.
We look forward to your custom in the future.
Best Wishes,
Schott Packaging
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