Absolutely fantastic service! The charging port replacement was completed quickly, efficiently and at a very reasonable price. The owner genuinely cares about doing a great job and making sure th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Needed advice on Apple ipad - new battery or scrap it. Couldn't have been more helpful or knowledgeable. New battery fitted. Ready for collection next morning. Highly recommend and will definitely use... Toon meer
Bedrijf heeft geantwoord
I would highly recommend Screen.doctor great service David went above n beyond. Very friendly & helpful I wouldn't go anywhere else regards Sheena.
Bedrijf heeft geantwoord
I had the screen replaced on my iPhone 15 Pro by Screen Doctor, using an original Apple screen, and I couldn’t be happier with the service. He took the time to explain exactly what screen I was g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.
Contactgegevens
7-9 BROOMHILL AVENUE, BD21 1ND, BRADFORD, Verenigd Koninkrijk
- 01535 531 414
- contact@screen-doctor.co.uk
- screen-doctor.co.uk
4,9
Uitstekend
168 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had an excellent service from start…
I had an excellent service from start to finish. Clear pricing and delivery instructions for my Apple Watch screen repair.
The return was on time, well packaged and the watch is fully restored.
8 mei 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for such a great review! I’m really pleased you found the whole process clear and straightforward from the start, and that your Apple Watch arrived back safely and fully restored. Your support is genuinely appreciated!
Excellent service
Excellent service, friendly, helpful and quick to repair
7 mei 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for the lovely feedback! I’m really glad you were happy with the service and that we could get the repair completed quickly for you. Truly appreciate the support!
Excellent Service
A belated review from an iphone 13pro max screen repair on 26th Feb. Excellent service from the initial call enquiry, shop visit, explanation, price, and the repair was completed within 25 minutes.
Highly recommended.
26 februari 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for taking the time to leave a review, even if it’s a little belated! I’m really pleased you had a great experience from start to finish and were happy with the service, turnaround and pricing for your iPhone 13 Pro Max. Your recommendation is greatly appreciated!
Top-Notch!
I send all my Apple Watch, iPad and iPhones to the guys for screen refurbs. Amazing quality of work, some of the best in the industry. Incredibly quick turnaround, usually same day. Amazing prices too. Highly recommended.
10 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you, that’s genuinely appreciated. It’s always a pleasure working with you, and I’m delighted to hear the quality and turnaround continue to meet your expectations. Your ongoing trust and recommendation mean a great deal.
First class service from Dennis at…
First class service from Dennis at Screen Doctor. Our iPhone was fixed quickly and to a standard that’s on par with when it was new.
Thank you Screen Doctor
8 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you so much for the kind words, I really appreciate it! Glad we could get your iPhone sorted quickly and that it’s feeling like new again. Thanks again for the support!
We had a brilliant experience with…
We had a brilliant experience with Screen Doctor. Nothing was too much trouble and both the iPad and iPhone we had repaired are working as new.
Thank you Screen Doctor
1 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for such great feedback! I’m really pleased you had a positive experience and that both your iPad and iPhone are back to full working order. It was a pleasure helping you!
Excellent customer service
Excellent customer service, really helpful in working around my working hours to fit me in!
15 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for the great review! I’m glad we could find a time that worked around your schedule and get everything sorted for you. Really appreciate your support!
Excellent service always from David
Excellent service always from David. Would throughly recommend
15 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you, that’s really kind of you to say! Always a pleasure helping you out, and I really appreciate the recommendation.
Great company to deal with
Great company to deal with. Best quality refurb screens available
15 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for the great feedback! I’m really glad you’re happy with the quality, that’s always a top priority. Appreciate your support!
Highly respected in the trade
Highly respected in the trade, helped us out many times and would never hesitate to use David as and when needed, his quality of finish and parts are to the highest standard
15 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
That really means a lot, thank you! Always happy to help when needed, and I’m glad the quality and finish continue to meet expectations. Really appreciate the ongoing trust and support!
Always great experience dealing with…
Always great experience dealing with this company. Quick and quality repairs. Never had an issue with them. Would highly recommend!
8 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for the continued support, it really means a lot! Glad to hear you’ve consistently had a great experience and been happy with both the speed and quality of the repairs. Really appreciate the recommendation!
Exceptional service
David and the team at Screen Doctor are an absolute pleasure to deal with. Fast turnaround, honest pricing and excellent communication. We use Screen Doctor for all our Apple refurbishing repairs and highly recommend them to all!!
1 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for such a fantastic review! It’s always a pleasure working with you, and I’m really glad the turnaround, pricing and communication have all hit the mark. Your continued trust and recommendation genuinely mean a lot!
They do a brilliant job at amazing…
They do a brilliant job at amazing price.
9 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you, I really appreciate that! Glad you’re happy with both the quality and the value, that’s exactly what we aim for. Thanks again for the support!
Apple Watch Series 6 Glass Replacement
I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair on the same day is an excellent performance. I have used the watch for two weeks now and it is working pefectly and the new battery is giving almost two days of charge. Screen Doctor gives exceptional service and excellent value. I highly recommend trying them for Apple device repairs.
30 maart 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for such a detailed review, it’s really appreciated! I’m glad everything went smoothly from start to finish and that you’re getting strong battery life along with a perfect repair. Great to hear it’s all performing as it should after a couple of weeks. Thanks again for the recommendation!
Faulty iPhone 14 Pro screen – refused refund, poor handling of dispute
I purchased a refurbished iPhone 14 Pro screen from this company.
After installation, a hairline defect became visible immediately once the screen was powered on. This was not visible prior to fitting. Because of this, I removed the screen and reinstalled my original one. During removal, a small edge fracture occurred, which I acknowledged from the beginning.
Despite this, the company concluded that the edge damage caused the defect and refused any responsibility. This ignores the key point: the defect was observed first, and the removal (which caused the edge damage) happened because of that defect.
Instead of resolving the issue, I was offered:
A paid repair
Or to purchase another screen with a partial discount
Both options place the cost back onto the customer for a disputed faulty product.
I made multiple attempts to resolve this fairly:
Returned the screen for inspection
Provided a consistent and transparent timeline
Offered a goodwill contribution to settle the matter
Attempted further contact to resolve the issue
All of this was declined, and further communication stopped.
What stands out clearly:
No accountability for a product showing a defect after installation
Immediate assumption of customer fault
No balanced or fair dispute resolution
Lack of follow-up engagement once challenged
I understand this is a small business, but the price paid is comparable to larger retailers, and the expectation of fair treatment remains the same.
If you are considering this company or buying a refurbished iPhone 14 Pro screen replacement, be aware that in case of a dispute, you may not receive a replacement or refund.
This review reflects my actual experience so others can make an informed decision.
8 april 2026
Review zonder uitnodiging
Antwoord van Screen Doctor
Thank you for your review. We’re sorry to hear you were unhappy with the outcome, but we do need to clarify the findings from our inspection for accuracy.
All screens are fully tested prior to dispatch to ensure they are free from defects. When this unit was posted back for inspection, it showed clear physical damage at the edge consistent with stress during installation — a known cause of hairline fractures which was visible when you powered on the display.
During our initial phone conversation, we offered you a discounted repair for the accidental damage and you agreed to forward pictures. Following this, communication was conducted via email, and our position has remained consistent based on both that discussion and the physical evidence observed.
As outlined in our Terms of Service, we cannot accept liability for components damaged during installation. These terms are in place to protect both parties and are standard across the industry.
It’s also important to note that our parts are primarily supplied to professional repair technicians, where the correct tools, experience, and installation procedures are in place. For customers who may be less experienced, we offer installation free of charge to help avoid issues like this and ensure the best possible outcome.
Despite this, we still aimed to resolve the situation fairly by offering a 50% discounted repair as a goodwill gesture, and we carried out a full inspection and return of the screen at no cost.
We understand that issues like this can be frustrating, which is why we always take the time to inspect, explain our findings clearly, and offer practical solutions wherever possible.
We stand by our assessment in this case and remain committed to providing high-quality parts and honest, transparent support to all customers.
Brilliant communication and repair.
Brilliant communication and rapid service. Repaired to brand new quality and returned next day.
Highly recommended fantastic service. Thanks David and co.
29 december 2025
Review zonder uitnodiging
Antwoord van Screen Doctor
Hey Bob! I really appreciate you going our of your way to leave not one but two reviews. It honestly means a great deal and helps support our business. If we can help with anything at all don't hesitate to get in touch. Wishing you a happy new years!
David did an amazing job on my iPad…
David did an amazing job on my iPad great price friendly to talk to and I cannot recommend more 👍
2 december 2025
Review zonder uitnodiging
Antwoord van Screen Doctor
Legend, than you Aaron! It was good to chat to you, any issues at all please let us know and have a wonderful Christmas!
Antwoord van Screen Doctor
Glad it got back to you so quickly! Thank you for sharing your positive experience Christina, your review really helps us!
Let me know if I can help with anything
Brilliant supplier
I required a replacement screen for my iPhone 12mini a search on the web found a few suppliers, this one stood out for value. There is plenty of help and advice on the site.
I also contacted them direct to check I was ordering the correct parts.
I found them to be really helpful. Big thanks to all.
6 november 2025
Antwoord van Screen Doctor
Happy to help Robert! Thank you for taking the time to share your experience, I am glad it was a positive one.
Feel free to get in touch if you need anything else
Antwoord van Screen Doctor
Good morning, Margaret!
Thank you very much for your kind words, it means a lot. If I can help with anything at all please get in touch
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