dopo poco utilizzo il cacciavite si blocca dopo pochi giri sia avvitando che svitando se possibile un aiuto grazie
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Lees wat reviewers zeggen
They replaced a bent metal case that came with the first order. That was cool, but a bit of a pain. Then I noticed when I was assembling a cabinet that as I'm pressing down on the screwdriver for some... Toon meer
Bedrijf heeft geantwoord
Have a few of there products must say great ideas behind them and so handy to carry for different jobs from small tablets to larger tool taking apart they had something i needed which was awesome. I w... Toon meer
Bedrijf heeft geantwoord
I’m big tool guy! I really appreciate quality tools. The Techy is a great product, it has literally every precision bit you’ll ever need all in a slim compact James Bond like case. You push a button t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An up and coming brand that specialises in modern DIY precision tools.
Contactgegevens
Verenigd Koninkrijk
- help@screwise.com
- screwise.com
Only received 1 item
I bought every product listed on the web page. No tracking info was provided. Received 1 item a couple days later. So, I reached out. Got a generic back, saying that someone is on top of it. Still waiting for my items. Will change it when I receive all items in question.
Update: Finally received all of my purchased items, almost a month later. I have not had a chance to actually use them.
1 mei 2023
Antwoord van Screwise
Hi Rob,
Thank you for taking the time to share your candid review. We genuinely appreciate your feedback and understand the frustration you experienced due to the delayed delivery of your complete order.
We acknowledge that it took longer than expected for you to receive all of the items in your order, and I apologize once again for this.
Your feedback is invaluable to us and we are continuously working on improving our processes to ensure a more efficient and seamless shopping experience for our customers.
Awful quality
Nice designs. Awful products. The bits are magnetized on the wrong end and some of the snapping mechanisms broke after a couple of uses. In a word: garbage.
17 april 2023
Antwoord van Screwise
We appreciate your honest feedback about your experience with our products. We sincerely apologize for any inconvenience you've faced due to the magnetization and snapping mechanism issues. It's possible that you might have received a faulty unit, as these problems are not in line with our usual quality standards. We take this matter seriously and will investigate further to ensure that such issues are promptly addressed. Please don't hesitate to reach out to our customer support team so that we can assist you in resolving this matter to your satisfaction. Your input is invaluable as we continuously strive to improve our products and provide the best possible experience for our customers.
Bundle
Ordered the bundle, very happy and satisfied with customer experience and product!
12 april 2023
Review zonder uitnodiging
Antwoord van Screwise
Thank you so much for taking the time to leave a review. We are delighted to hear that you are satisfied with the products and that we were able to provide a good customer experience!
Haven't received my order
18 april 2023
Antwoord van Screwise
I'm sorry to hear that you have not yet received your order. I can understand how frustrating this must be.
To investigate this issue further, I kindly request that you contact our customer service team with the order details or tracking number via email at help@screwise.com.
Once again, I apologize for any inconvenience this may have caused and I thank you for bringing this to our attention. We look forward to resolving this issue as soon as possible.
Great product!
The delivery was on time, the product is everything you said it was. Good customer service, great product. This is a good addition to my RV tool set.
17 april 2023
Antwoord van Screwise
Thank you so much for sharing your positive experience with us! We are delighted to hear that you are happy with our products and are putting them to good use!
Excellent Tools!
I ordered several different sets and every set is top notch quality. Highly recommended!
5 april 2023
Antwoord van Screwise
Thank you for taking the time to write a review and share your positive experience with our products!
We are so happy to hear that you are satisfied with the quality of the sets you ordered. Providing our customers with high-quality products is our top priority, and we are delighted to hear that we have met your expectations!
Good quality, fast delivery
Good quality, fast delivery - everything you need
12 april 2023
Review zonder uitnodiging
Antwoord van Screwise
Thank you for the kind words and taking the time to leave a review. We are delighted to hear that you are pleased with our products!
Techy! Get one ASAP!
I’m big tool guy! I really appreciate quality tools. The Techy is a great product, it has literally every precision bit you’ll ever need all in a slim compact James Bond like case. You push a button to release the sturdy driver. You can stick it in a draw or carry it with you. Definitely recommend it!
7 februari 2023
Review zonder uitnodiging
Antwoord van Screwise
Thank you so much for sharing your positive experience with The Techy! We are thrilled to hear that you are happy with the design and selection of bits!
We take pride in providing our customers with high-quality tools and are glad that we have met your expectations.
I never received my order.
24 maart 2023
Antwoord van Screwise
I'm sorry to hear that you have not yet received your order. I can understand how frustrating this must be.
To investigate this issue further, I kindly request that you contact our customer service team with the order details or tracking number via email at help@screwise.com.
Once again, I apologize for any inconvenience this may have caused and I thank you for bringing this to our attention. We look forward to resolving this issue as soon as possible.
As expected
Really, really happy with my Maestro. It took less than initially advertised for it get to me. It looks and works as expected and I really like the futuristic aspect of the box and all the bits. Can’t wait to use all of them. Maybe you can sell a pack including more of them at a discounted price (including the electric one).
21 maart 2023
Review zonder uitnodiging
Antwoord van Screwise
Thank you for taking the time to leave a review. We're so glad to hear that you are happy with your new Maestro set.
We also appreciate your valuable feedback. We always strive to listen to our customers and take their feedback into account. We will definitely pass your comments to the relevant department.
Thanks again!
Antwoord van Screwise
Thank you for taking the time to share your positive experience. We're glad to hear that you found our product to be handy
Only received 1 of the 3 items I ordered..
Placed an order for a bundle which included the "Techy" and the "Maestro". I also purchased the ProPulse electric screwdriver on the same order. The ProPulse showed up about a week after placing the order. I was given a tracking number for the other two items on 3/3/2023. Sent an email to help at screwise.com on 3/11/2023, as there had been no activity other than the shipping label being created. Spoke with Alex who said that the delay was caused by "fulfilment software error" and caused some orders to not get shipped. He gave me a new tracking number and assured me that he was personally monitoring the status. Two days later, still no activity. Reached out to them again on 3/15/2023 and was told that the warehouse manager had been contacted for clarification and that I'd be contacted with an update. Today is 3/20/2023 and I still haven't heard anything and the replacement tracking number only shows that a label was created. If I look up my order number on their site, it still shows the original tracking number. I'm cancelling the remaining items for a refund and after reading the "no hassle" return policy, it's probably not worth trying to return the electric screwdriver..
2 maart 2023
Review zonder uitnodiging
Techy, perfect gadget for my needs
Ordered the techy and really quite impressed. Great little tool, nice design, exactly as described
15 maart 2023
Review zonder uitnodiging
Antwoord van Screwise
Thank you for taking the time to leave a review of the Techy. We're so happy to hear that you are impressed with it and that it met your expectations.
Not an ordinary precision screwdriver
Not an ordinary precision screwdriver, excellent bit storage, sturdy, compact and fits anywhere. Using it almost every day and loving it. Quick delivery too
26 februari 2023
Review zonder uitnodiging
Antwoord van Screwise
Thank you so much for the kind words! So happy you are making the most out of it!
Convenient, lots of attachments, a minor complaint about compartment on top of screwdriver
They replaced a bent metal case that came with the first order. That was cool, but a bit of a pain. Then I noticed when I was assembling a cabinet that as I'm pressing down on the screwdriver for some tougher screws I noticed the little top of the screwdriver (that hides the most used attachments) keeps coming on and off, on and off spring loaded as I'm pushing and twisting. While I love the idea of that little compartment in practice it hurts my hand.
11 maart 2023
Antwoord van Screwise
I'm sorry to hear about the negative experience you had with us. We take pride in providing high-quality products, and it's disappointing to hear that you feel let down by your purchase.
We believe that the aluminium shell may have been damaged during transportation, causing the issue you described. While we understand your decision not to return the item, we would like to make things right for you.
We would be more than happy to replace the damaged shell with a new one. Please email our customer service team at help@screwise.com, and they will be able to assist you with getting a replacement.
Once again, I apologize for any inconvenience this may have caused. and would like to do everything we can to ensure your satisfaction.
I completed an order almost a month…
I completed an order almost a month ago. I have not received my order and when Customer Service was contacted, I did not receive anymore information as to where my order is.
15 februari 2023
Antwoord van Screwise
I'm sorry to hear that you have not yet received your order, and that you did not receive any information when you contacted our customer service team. I can understand how frustrating this must be, and I'd like to do what I can to help resolve this for you.
Please accept my sincerest apologies for any inconvenience this may have caused. To investigate this issue further, I kindly request that you provide me with your order details or tracking number via email at help@screwise.com, and we will get to the bottom of this.
Once again, I apologize for any inconvenience this may have caused and I thank you for bringing this to our attention. We look forward to resolving this issue as soon as possible.
Very Noice!
Really cool set of screw drivers. Used it to assemble a computer. Wouldn’t mind a 1/4 socket set adapter or stronger magnets as it’s easy for hardware to fall off.
Still seems to be excellent quality and sleek. It’s actually a pleasure to use.
6 maart 2023
Antwoord van Screwise
Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed using the screwdriver set and that it helped you with assembling your computer.
We also appreciate your valuable feedback regarding the 1/4 socket set adapter and stronger magnets. We always strive to listen to our customers and take their feedback into account when developing our products. We will definitely pass your comments along to our product development team for consideration.
Thank you again for choosing screwise and for taking the time to leave a review.
Way better than I expected
22 februari 2023
Antwoord van Screwise
Thank you for the kind words! We're thrilled to hear that you found it to be way better than you expected!
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