No refunds!
I found Srubs4u on Facebook and placed an order...First when ordering from scrubs4u, this site did not take me to where I could place my personal information. I clicked, continue thinking I,d be taken to that site, but instead my order went thru before I could check it. Next I tried to cancel my order because one of the sizes came up wrong and there were 2 addresses. No where to cancel! Then I tried to contact this company, when searching I found different sites to contact, so I contacted all of them hoping to rectify this! When I finally got an email back I was given a gift card and they cancelled my order informing me to reorder with the correct information. At this point I didn't want to reorder but, I had no choice with this gift card now, that I would never use, so I ordered. I received the order quickly, but the shirts are terrible! They don't fit properly, the sleeves are very long, and the fabric is paper thin! I may as well wear nothing. I called the company, I was greeted with Hello! I had to ask, is this Scrubs4U? I was answered rudely, yes but we're closed, call back tomorrow! I emailed the address, I had previously used to complain about my order, and asked how I could return the items and get a refund. Of course, the next day I was phoned by the rude girl, explaining their policy is NO RETURNS! I explained i didn't want anything else as I was Leary of this company because of the terrible service I have had already and would prefer a refund, at which point she said she could find me a more suitable shirt, Before I placed my order, I looked over all of their inventory, there was nothing I could see that was to my liking, so I declined, plus I actually was gun shy after all the unprofessional actions of this company. I explained, Id just like a refund, she said I will give you a gift card. So, this is a warning to anyone wanting to do business with this company. be careful! when a company doesn't have a return policy that usually means trouble, they are dealing with inferior products they know people are going to want to return and the only way to avoid a refund and having to give people back their money, is to have this stupid gift card policy. consumer beware!!!!!