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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This store has been absolutely fantastic. Products are shipped promptly, and through the problems I have had, the customer service has been excellent. Quick replies, always working in the customers in... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased the Vostok Watch Amphibian Classic 13026A. I love this watch! The green dial is incredible, and even the rubber strap is better than I expected. In my opinion, the prices at Scuba... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was simple and got the watch I wanted (170600). It had clear stickers on the front and back so seemed to be fresh from the factory. Watch runs fast 26 sec/day or so before I attempt to fine tune it. W... Toon meer

Beoordeeld met 5 van de 5 sterren

Lo primero que debo decir es que adoro vuestros relojes los encuentro unicos y magnificos. nunca me he sentido decepcionado y vuestro servicio y puntualidad para delivrar mis pedidos es remarcable. si... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

Scubadudestore.com is your ultimate destination for authentic Vostok timepieces and the official Vostok Watch dealer. Owned and operated by the dedicated team behind the esteemed ScubaDudeStore on eBay, we bring a wealth of experience as the oldest and most trusted store on the platform, now expanded to cater specifically to your horological desires. Our journey is rooted in a rich history of delivering legendary Vostok timepieces and exceptional customer service, and we are thrilled to share this legacy with you through our curated selection of Vostok watches.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The watch is a total piece of junk

The watch is a total piece of junk. I hate it.

Responce to Roman's comments:
Well, if the shoe was on the other foot and it was me who was the business owner, and I had a customer contact me and was dissatisfied with my product, I would issue an unconditional refund. That wasn't the case here. When I received the watch the crown and the stem did not operate properly and I assume that it was damaged in shipping. I contacted the company and the only real response I got from them is that they were going to defend the design, and they told me that's how the watch is supposed to function. I have been collecting watches for quite some time and that really didn't make any sense to me since wrist watch crown and stem design was figured out a long long time ago. The whole “wobbly” crown argument seemed to be absurd. It appears as if the only thing that Roman once out of this is to have the last word and to take my $100. You know when these guys respond to you they try to paint you like you're some kind of idiot because you don't understand. I fully understand. You guys are con artists and you're selling junk trying to stand behind it like it's some quality timepiece.

28 maart 2026
Logo ScubaDudeStore

Antwoord van ScubaDudeStore

Hi Dan,

We’re very sorry to hear that you had such a disappointing experience.

We understand that the crown design on Vostok watches can feel unusual at first. The “wobbly” crown is actually an intentional engineering feature that has been used for decades to protect the movement from shocks and improve durability. While we did our best to explain this in our emails, we understand that it may still not meet your expectations.

At the same time, thousands of customers around the world appreciate this design and find it reliable and durable in long-term use — even if it feels unfamiliar at first.

Appreciate your feedback, as it helps us improve how we present these unique features to future customers.

Best regards,
Roman

Beoordeeld met 1 van de 5 sterren

Company reaching a new low

I had already posted the review before you sent the message saying you will wave the 20% charge. Try to make the customer look like a jerk. Smooth move.

27 maart 2026
Logo ScubaDudeStore

Antwoord van ScubaDudeStore

Hi Daniel,

Thank you for your update.

Just to clarify — we did not intend to misrepresent anything. Our message confirming that we would waive the 20% restocking fee was sent shortly after our initial reply, as we decided to make an exception to resolve the situation fairly.

At no point did we intend to make you look bad — only to explain our standard policy and then offer a solution.

We’re sorry that this situation escalated and appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great!

Fast shipping, great product, easy to navigate website and order through shop.com

27 maart 2026
Beoordeeld met 5 van de 5 sterren

Good watch, works well

Was simple and got the watch I wanted (170600). It had clear stickers on the front and back so seemed to be fresh from the factory. Watch runs fast 26 sec/day or so before I attempt to fine tune it. Works great and feels more sturdy than I expected for 150 bucks. I recomend swapping to a new strap asap, the stock rubber strap is massive and chunky which makes sense for its history. I was worried that my sleeves would hit the watch and not go over, but it works ok most of the time if I dont use a nato strap. Only thing I could complain about is 3+ emails asking for a review, lol.

23 februari 2026
Beoordeeld met 1 van de 5 sterren

Pure Garboleum

Was sold a defective watch that can't be worn at all in an even vaguely humid climate without fogging over and becoming unreadable. Scuba dude store declined to assist and states that this is normal. WHAT?!? Oh but they did change the website listing to reflect that there is absolutely no water resistance of any kind on this watch after the fact. So super cool move there. True, it wasn't advertised as unwearable trash. But it IS unwearable trash. Having it dried once doesn't do anything to prevent the same issue recurring, but they did offer that before rescinding that offer and keeping 100% of my money in exchange for garbage. Great to know there's absolutely no warranty of any kind offered on this junk, but hey there's theoretically a 30 day return policy if they actually chose to honor it.

Would have been so much less frustrating if they simply acknowledged the issue and rectified it rather than trying to make it my fault that a wristwatch can't handle slightly humid.

Lol, I did have it professionally dried at my own expense and it fogged back up within five minutes at 65% humidity.

2 maart 2026
Review zonder uitnodiging
Logo ScubaDudeStore

Antwoord van ScubaDudeStore

Hello Brett,

We’re sorry to hear that you remain dissatisfied.

According to our records, this watch was purchased and delivered on November 24, 2025, and the issue you reported was raised approximately five months later.

The Vostok Retro 2403/581098 is a classic mechanical watch that does not have a water-resistance rating. At no time was this model advertised as water-resistant. Exposure to moisture or rain may cause condensation in watches of this type.

If a watch had a manufacturing defect related to sealing, condensation would normally appear immediately or shortly after purchase. In this case, the watch was used for several months before any issue was reported.

Even though we still offered a goodwill solution and proposed reimbursing up to $30 to cover the cost of having the watch dried by a local watchmaker.

A chargeback was filed with the customer’s bank. After reviewing the evidence, the bank decided the case in the merchant’s favor.

We always aim to resolve issues fairly and transparently and we appreciate the opportunity to clarify the facts for other customers.

Beoordeeld met 5 van de 5 sterren

Great Place to buy a Vostok

The shopping, shipping, and delivery experience was great. The watch was well priced compared to other vendors and the shipping was super fast. The watch was well packed and showed up in excellent shape.

24 februari 2026
Beoordeeld met 5 van de 5 sterren

Surprisingly good

Surprisingly good! I thought it was going to be a piece of junk but I was wrong! Well built and comfortable. I bought 2 more of different styles for my collection.

24 februari 2026
Beoordeeld met 5 van de 5 sterren

Great in all ways!

This store has been absolutely fantastic. Products are shipped promptly, and through the problems I have had, the customer service has been excellent. Quick replies, always working in the customers interest, and care taken to make sure everything is as it should be!

30 januari 2026
Beoordeeld met 5 van de 5 sterren

The Komandirskie

Fantastic watch and fast shipping. Watch case has some sharp edges from factory, nothing a file can't sort. Metal bracelet and clasp are sturdy. Watch only gains a few seconds a day. However please do not perform the "Date Hack". It does put strain on the movement and will shorten the life of the watch. Your pinion gear and date wheel spring will thank you.

28 januari 2026
Beoordeeld met 5 van de 5 sterren

5 Stars Well Earned

Overall, I had a great experience with this vendor. The online transaction was straight forward. Communication and tracking was spot on. This is my second purchase with them and likely not the last. I recommend without hesitation. 👌

28 december 2025

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