Lovely service, delivery, returns- the website was clear on how to do that (although I had to pay that ) Gotta be honest not sure wether to re - order as the service was fabulous I worry if I re ord... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First purchase from Sebago – although I've admired their shoes for several years. The shoes I ordered (Makwa in cognac suede) are exactly as described – beautifully made with thick suede, and I know I... Toon meer
Bedrijf heeft geantwoord
Just replaced my Lightsides after 6 years of solid service with a pair of Triton deck shoes. Ordered them direct from Sebago. Delivery was quick, sizing was accurate, and the shoes look and feel well... Toon meer
Bedrijf heeft geantwoord
some people buy boat shoes on looks, thinking the might be suitable for comfort and walking- they are not really. I bought "schooner" type which are very low profile, very hard rubber sole,not much cu... Toon meer
Bedrijf heeft geantwoord
4,5
Uitstekend
2K reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Chaussures bateau catastrophe
Produits ( chaussures bateau ) dont la semelle se désolidarise en 3 mois... Service après vente insultant ( mauvaise utilisation du produit ! ) et donc dernières sebago de ma vie !!!
20 februari 2026
Review zonder uitnodiging
Poor quality!!!!
I am writing to formally complain about a pair of shoes I purchased at your London store on January 19th.
I wore the shoes for the first time yesterday, for approximately two hours while walking in the street. After this very limited use, I was shocked to notice that the shoes were already significantly damaged (please see attached photos). The condition of the sole suggests a serious quality issue, as it appears extremely fragile and unsuitable for normal use.
Given the high price of the shoes and the strong reputation of your brand, this level of quality is extremely disappointing.
I returned to the store yesterday to show the shoes and request assistance. Unfortunately, my experience with the store manager was very poor: I found their attitude unprofessional and arrogant, which further added to my dissatisfaction.
As the shoes are clearly defective and not fit for purpose, I believe there is an issue with this model’s quality. I am therefore requesting a full refund, as I will not wear them again.
28 januari 2026
Review zonder uitnodiging
activity brand of choice
26 december 2025
Lovely service - sour on the return fee
Lovely service, delivery, returns- the website was clear on how to do that (although I had to pay that )
Gotta be honest not sure wether to re - order as the service was fabulous I worry if I re order & the Nxt size does not fit - having to pay again to re return &so on - they were a really lovely shoe
21 december 2025
Really liked the product and the…
Really liked the product and the service delivery was quick. I will purchase again..
26 december 2025
Great comfort & Durability
Great comfortable stylish shoes. The website is easy to navigate, delivery was with a trusted partner to deliver on time.
11 december 2025
Antwoord van Sebago
Hi Chris. I am glad you found our website easy to use and had a smooth experience with delivery. Thanks for shopping with us and we hope to see you again soon. Sebago Customer Service
The information I received after my…
The information I received after my order was place was very good, unfortunately I can’t give you a review on the product because it was a Christmas present,
8 december 2025
Antwoord van Sebago
Thanks for leaving us with a five-star review. We're glad that you had a good experience ordering from us, and we hope the recipient enjoyed their gift.
Sebago Customer Service
Antwoord van Sebago
Thanks for leaving us with a five-star review, Paul. We're glad that you've had a good experience with us.
Sebago Customer Service
First purchase from Sebago – although…
First purchase from Sebago – although I've admired their shoes for several years. The shoes I ordered (Makwa in cognac suede) are exactly as described – beautifully made with thick suede, and I know I will treasure them for years to come. Comfortable straight out the box.
27 december 2025
Antwoord van Sebago
Thank you for your review and for choosing Sebago for your first purchase. We’re really pleased to hear the Makwa lived up to your expectations and felt comfortable straight out of the box. We hope they serve you well for many years.
Sebago Customer Service
Classic styling
I now have too many Sebago shoes. Is that possible? These beautiful loafers have joined the collection and like every other pair they are comfortable from the outset, stylish and yet practical. Love them.
26 december 2025
Antwoord van Sebago
Thank you for such a great review. We’re glad to hear these loafers lived up to your expectations and fit right in with your Sebago collection.
Sebago Customer Service
Weong colour, misleading picture
I’ve just received the SCHOONER WAXED LEATHER BOAT SHOE in blue navy.
The colour of the shoes is completely wrong.
On the website they’re a navy blue colour as described. The shoes I’ve received a black with a hint of blue, nothing like the picture on the website.
The shoes seem to be good quality and the delivery was fast.
I got them on sale for 60£ which is still a deal looking at the quality of the shoes I still feel mislead by the image and am disappointed.
9 januari 2026
Review zonder uitnodiging
Antwoord van Sebago
Hi James, we appreciate your feedback. We're sorry the color wasn't as expected based on the website image and we'll investigate the color discrepancy to ensure accurate representation.
Sebago Customer Service
Antwoord van Sebago
Hello Dan
We're happy to hear that you had a great experience with our savings, delivery speed, and product quality. Thank you for your positive feedback!
Sebago Customer Service
Well made shoes at a great price in the…
Well made shoes at a great price in the sale .These are the fourth pair of Sebago shoes that I’ve bought and every pair has lasted well and been comfortable to wear.
28 november 2025
Antwoord van Sebago
We're happy to hear that you find our shoes well-made and comfortable. Thank you for your continued support and for sharing your positive experience with our shoes.
Sebago Customer Service
I have worn Sebago Docksides for 28…
I have worn Sebago Docksides for 28 years but the quality is falling behind where it used to be . Sizing is off as is manufacturing quality.
24 november 2025
Antwoord van Sebago
We appreciate your long-time loyalty and are sorry our shoes' quality and sizing disappoint. We'll share your feedback with our manufacturing team. Thanks for your review.
Antwoord van Sebago
We're glad you found it easy to buy online. Thank you for your positive feedback; we appreciate it.
Sebago Customer Service
Antwoord van Sebago
Hi Kirk, we're happy to hear that you enjoyed our service and the shoe! Thank you for your positive feedback; it means a lot to us.
Sebago Customer Service
Had exactly the product I wanted, order process straightforward and received my order within the advised time. Just opened them as my Christmas present in NZ and couldn't be more pleased
Had exactly the product I wanted
21 november 2025
Antwoord van Sebago
Hi Adrian, we're happy to hear that you found exactly what you wanted. We appreciate you taking the time to leave us feedback.
Sebago Customer Service
Antwoord van Sebago
We're thrilled you love your new Sebago jacket Hubert! Thanks for taking the time to leave us a 5 star review, we really appreciate it!
Kind regards,
Sebago Customer Service
good service
it is the quality i like myself have tops keep on goind and the american fashion i like
4 december 2025
Antwoord van Sebago
We're happy to hear that you appreciate the quality and American fashion! Thank you for your positive feedback; it encourages us to keep going!
Sebago Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.