Secure Trust Bank PLC Reviews 

Any of their staff whom i have spoken with have always been extremely patient and and helpful and ready tocarry on despite dealing with a slow learner.

Prompt phone answering
Helpful and good problem solving
Clear response via email

Polite staff. Well versed in their work. Sorted my enquiry with great professionalism. It took a bit of time to connect on telephone

Good savings rates good customer service good app

The website, is very easy to navigate. Either withdrawing, closing & opening accounts is great

Good interest rates,easy web access.
No problems with transferring money to and from nominated bank account.

Found Secure Trust Bank via Money Saving Expert website. Very easy to get my Savings account opened and online banking and app up and running. Withdrawals and deposits so quick & easy. I’ve also just opened a new savings account with a higher interest rate online all done in a few minutes after a chat with customer services. The interest rates are favourable and the ease of use and app really great. All round 5 stars from me!

I had an ISA and was pleased with the ease of opening my account. However, Secure Trust left it so late to inform me of my options upon maturity (13 days) that I transferred the account to another provider that I know gives plenty of time as the account approaches maturity to weigh up my options. I was pleased with the efficiency of the transfer to my new provider. Thank you.

Easy to use website, excellent communication throughout setting up new account process. Felt safe, secure and supported. Especially appreciated the prompt emails when a transferred amount arrived in the newly set up account.

Easy to operate saving account, suitable amount of email contact, all good. Good interest rate, upgraded existing acct to.

Easy to use website and account set up in a matter of minutes

Transferring funds to an online account was a simple process. Lots of guidance along the way. Account was soon up & running.

Patient & polite response to my recurring problem, hopefully all will be ok from here on in.
Still don’t know why I was locked out using the same password etc as I have used for years & let’s pray that all will be fine in future, as it was a lengthy process to overcome.

I was looking for a straightforward no fuss savings account with a good rate of interest and this one seemed to fit the bill.
Website was easy to navigate making it straightforward to open the account. All information then received was clear and I soon had the app opened and money transferred in.

Easy to set up and kept informed of the status of the account also notified whe i make a deposit

Have saved with secure trust for a few years now, feel confident using their site, they keep you informed about changes etc and have pretty good return rates on some accounts even though their not fixed but have options available if your not satisfied.

Good communication and a simple process.
Thank you

Very easy to open an account online. Receipt received for deposits. No problems at all and happy with the interest rate. More investment to be added.

Easy website to use. Good interest rates