Security Public Storage Reviews 4.279

The location at 5223 River Road in Bethesda is super practical. There's ample parking and a good selection of units to meet anyone's needs. Property is well maintained and clean. Also, the office has good supplies at reasonable cost. Eric is my go to Manager - always helpful, polite, and nice!

Great storage Facility

This is our 3rd time renting a unit from here and there's an obvious reason as to why. First thing, applying online is very simple, and when you come in to the office, the staff is always pleasant and easy to work with! Oh and we can not forget about the great prices!
You won't be disappointed!

Carrie Mason was very helpful and cared a lot. I initially visited SPS Vallejo location. That’s where I met Carrie. She told me a lot about that location and answered all my concerns and questions. I went and looked at 3 other storage places in Vallejo that day. I find that SPS suits my needs and budget. I did not decide right away and did some more research. Found out that they have another location in Napa. I visited the Napa location and so happen that Carrie was working at the Napa location that day. She showed me the ideal size and space for my needs. Chose the unit with double doors. Will be very convenient for storing and/or sorting through my stuff once I’ve moved all of them. Thanks Carrie for all your help.

Dana the facility manager is very helpful and knowledgeable.A true professional . Very clean and secure facility .

We had picked the wrong size storage unit and we needed to put things away since they were already on the truck.

Personal service. Due to illness, I could not be on the property at the time of move-in to sign lease, etc. Adam walked me through each step via phone and met my movers at the gate to make sure they had access to the property and proper storage unit.

Linda is amazing! Previously we worked with Steve and certainly going to miss him.

Linda has been an absolute pleasure and went above and beyond for me today. Thank YOU, Linda 🙏

Just moved in. I will update again as it goes along, but so far, so good!

Great Customer Service always helpful and kind. Safe and convenient!

Although I miss Rachel, The gentlemen that work here are just as great, friendly, and helpful. They are courteous and willing to help answer questions or resolve any problem. The place is always clean and organized. I feel secure having my storage there. Only wish is that the hours were more flexible

Staff was great & fast at getting my paperwork completed so I could have access to my new storage promptly.

Excellent. Everyone I've worked with at SPS has been pleasant and helpful - and I've been with them for more than a decade (including several internal moves). Can't rate highly enough!

The staff is helpful and friendly. The property is clean and well maintained- MT

The customer service representative was amazing. She took her time to explain everything. She is simply amazing.

Knowledgeable and friendly staff.

I have rented several storages over the years. I have to say the customer service at this one is wonderful. Everyone is always so helpful. Because we have been customers of theirs for so long they give us discounts on other services…the security services here are fabulous! love this place

Everyone was professional and informed about what units were available
Helpful with answering all my questions affordable the unit was clean and easy to access

I was referred by my neighbor! Melissa and Penny were awesome to deal with! The facility is super clean and secured. Got my items all in storage in just one day! Thank you ladies!

I have tried other storage places, but this one is exceptional. The team has been around for several years. The team is extremely reliable and helpful. The service is above average. Anything you need, the team is there for you. You can even ask for something a week before and they will remember and do it for you. They cease to impress me.
Furthermore, the River Road location is very convenient and big enough so that you will find what you are looking for. Plus plenty of parking.
The whole place is clean and continuously improved.
Highly, highly recommend Security Public Storage.