Sensible Group Reviews 68

Would zero star this if it were possible.

Constant cold calls from this company multiple times a week no matter how many times I request they refrain from contacting me to the point where I have not only added every phone number I have to TPS but also reported this "business" for continuing to harass me with these calls after being requested to stop.

Very aggressive caller, didn’t introduce themselves properly. Expects me to offer up private information. Condescending, rude and short when challenged. Avoid, block, report…

Cold call. Caller didn't initially identify themselves on the phone until I pressed them to do so. Call about "your life insurance". I have no such contractual relationship with this company and have no idea how they obtained my details.

Trying to take sensitive medical history over the phone regarding life insurance of some sort - not legit.

Attempting to sell third party services - not a life insurance provider. There is zero reason to listen to them or take their calls. As many other people said, they have been harassing me for weeks to speak to them.

Stay Away They make out They Don't offer commission like they SaY and they are not in favour of the Truth It's all about favourite You Like Ass and you get somewhere You skills are not counted At all

DON'T WASTE YOUR TIME

Claim to be "Sensible" who a quick check of the FCA website indicates an AR appointed by St James Place Wealth Management. If they are legit, SJP need to seriously question the methods of this AR; come across like scammers.

SCAM SCAM SCAM. ‘Jessica’ has been calling me almost every day for over 6 months now. Claims my life insurance policy has an issue (it doesn’t) but she doesn’t even have my name right. These people are so persistent. Call from a slightly different number each day so impossible to block. Have ignored them for months which didn’t stop it. Have asked politely to be left alone and details removed which didn’t stop it.

Notice all the positive reviews are from ‘employees’ or people that have only ever left 1 review…

I am waiting for an urgent telephone call so quickly answered my phone before the Suspected Spam warning came up. Call was from 0333 053 4267 (now blocked) and a woman trying to get me to discuss my existing life insurance policy. I hung up and blocked. I have had no dealings at all with the Sensible Group so where have my details come from? These cold calls are not appreciated.

Spam calling me constantly telling me I haven’t completed

Spam calling me and I can’t stop them even when asking politely.

The company tells lies straight off the bat to fish for information.

"Hello I'm calling about your existing life insurance policy"

A lot of people with Indian accents, with very english names, Lisa Taylor, Ryan Smith etc.

Scammy calls trying to sell me life insurance. From phone number 0330 818 2795. If this isn’t this company, someone is fraudulently making calls pretending to be this company. Beware.

The staff really work hard here and do everything they can to offer an optimal service

I had a great experience with this company. They helped me resolve a claim that I was entitled too, made it really smooth and easy from start to finish. Also great customer service skills, all the peole I spoke with were really helpful and easy to talk too. Thanks guys

1st class service, would highly recommend.

Great tech business, help build our CRM and marketing team. Would recommend to any business.

I bought a car via their car loan. They have advised me to take the extended warranty to cover the car maintenance.
After 5 months my car got broke down on 01/04/2024 since the date I started to ring them to claim my warranty till now 2,3 times every day but the result is all staff are very busy they will call back .
Still I am waiting and calling to claim .
I promise they are real cheaters

I purchased a car via sensible group and everything was great. Then I needed to use the extended warranty I needed.. turns out sensible had been taking my money each month but never actually paying the warranty company. I'm now out of pocket £1500 as I had to pay for the truck to be fixed and lost my money I'd been paying them. Have tried ringing on numerous occasions and the receptionist says every single time everyone is busy and can't take my call and that I would get a call back. Never get a call back.