Sensible Weather Reviews 

Sensible weather was great except for my check out date was not covered and it rained and we had planned on spending the day there still. So, I was not reimbursed for the check out day… I feel like we should be covered for that date also. Our vacation was cut short due to the rain. Checking out of the cabin doesn’t mean we had to leave the location, we just had to check out of the cabin for the day. So for that, I was let down by sensible weather.

The contract we received while it was raining during our trip.

Highly recommend

Automatic payments. Fair and Quick weather determinations.

I’d purchase weather protection again

I knew that the weather was being monitored and I would be refunded if it were otherwise.

Reasonable price, accurate and timely weather updates, peace of mind knowing that if the weather affected my vacation, I would be compensated. I will definitely use this company again!

Customer service quick and responsive

This company is a scam! We bought a cabana and the weather protection. Even though the park had to shut down the whole entire day due to bad weather they refused to refund us our money. It rained allll day!! They are quick to take your money. It’s sad to see how these big companys make all this money and easily take advantage of their customers. 10/10 I DO NOT recommend!

Purchased their weather insurance for a cabana rental thinking if the weather was bad, I would be entitled a refund. WRONG! The weather was so bad that the park shut down for the ENTIRE day 20 minutes after opening. The waterpark advised me I would have no problem with my refund due to the weather but also for not being able to even check into the cabana.
When i reached out to Sensible Weather, they denied my refund and said it did not rain enough to honor the refund??? Um..... it literally rained ALL day but not enough to honor their refund. SCAM! NOT WORTH IT

I was very grateful for the excellent communication from Sensible Weather. We didn't need to make a claim. Would definitely do again.

Easy accurate communication and reimbursement

I loved having an option of buying the weather protection. It's hard to call the weather in the South the day before it happens, much less more than a couple weeks out. This insured that we could go to Lake Winnie or get our money back to go another time. Good job for offering it.

We had great weather while on vacation but it was great knowing if we didn’t we’d get a little money back to do something else

Clear and timely communication.

You reported on the likelihood of weather reimbursement each day and the reports were honest and simple to understand. I was very happy with the service and would use it again. Wish we had it on our disastrous trip to Puerto
Rico when it rained nearly all the time.

Everything was clear and easy to understand. Updates were timely but not annoying in their frequency. Felt like they were on it but not driving me crazy about it.

It was great getting updates during the trip about the weather

I am not the type to ever write bad reviews… we wanted coverage before the weekend being that it was going to be a hot one. Went ahead on their website and looked through their coverage information. Clearly it states that it covers rain and excessive heat etc.
the weather met the requirements for coverage, and instead of honoring the agreement they doubled down and continued to let me know that I wasn't covered for heat, just rain (website doesn’t separate coverage it covers all) and informed me that if I wanted heat coverage I was supposed to reach out to have it changed manually through them for heat coverage, keep in mind no where else in their website does it make that distinction or clarification or specifics on what steps must be taken to get a different option for coverage nor does it provide a separate link or page for other options. I provided screen shots of proof that what they’re saying to me through email is incorrect and contradicts what their own website states. I have asked for them to show me where it states that I have to call them to change for heat but they have not responded.. do not work with these people.

Pretty much a scam. It would have to be a tropical storm to qualify for their weather protection payout. I was dumb enough to give them money. Even when the whole day is rainy, it likely won't meet their thresholds. It would be interesting to see in general how many days per year meet the threshold, maybe a few would be my guess.