Easy to order, tracking requires going separately into Royal Mail site which isn’t as user friendly as other online retailers . Arrived quite quickly, not next day but within a week. Packaging appr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... Toon meer
Bedrijf heeft geantwoord
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... Toon meer
Bedrijf heeft geantwoord
I saw that the 3rd day of wear, the colour completely changed to like a dirty gold colour, I purchased a few of the all gold clover necklace, was very disappointed, will not buy again, all of them di... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Contactgegevens
Verenigd Koninkrijk
- Info@seolajewelry.uk
- seolajewelry.uk
3,9
Goed
272 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Disappointed at the size of the clover…
Disappointed at the size of the clover on the necklace, I wanted and expected it to be larger, only length of necklace was shown on description.
23 april 2024
Antwoord van SEOLA JEWELRY
We're sorry to hear that you aren't happy with your recent order, Karen! If you need help returning this for free, please don't hesitate to reach out via hello@seolajewelry.uk
Team Seola x
Not arrived
Still waiting for it to arrive over a week later and now been asked to leave a review!
23 april 2024
Antwoord van SEOLA JEWELRY
Hey Rebecca, thanks for taking the time to leave a review and we're sorry to hear that your order hasn't arrived.
We can see that you have been in touch, we've sadly had to assume that your order has been lost with the courier so a replacement has been created for you.
We appreciate your patience and are sincerely sorry for this delay.
Team Seola x
Great modern earrings at a great price…
Great modern earrings at a great price and fast delivery
23 april 2024
Antwoord van SEOLA JEWELRY
We really appreciate you taking the time to share your feedback Mark! We hope to welcome you back in the future 🤩
Antwoord van SEOLA JEWELRY
Thanks so much for your kind feedback! We hope to welcome you back soon 💖
Very disappointed
The same necklace has broken twice now. Very poor quality and very disappointing.
21 maart 2024
Antwoord van SEOLA JEWELRY
Hey, thanks for taking the time to leave us a review and we're sorry to hear that you have a faulty item - please be assured that we have taken all feedback on board and will be releasing a new and improved design very soon! ✨
Excellent communication and service
I ordered a gift set, but unfortunately the wrong necklace was sent. This was replaced immediately and I received the replacement quickly.
A pre-paid returns label was provided for the return of the wrong item. Excellent communication and service.
15 april 2024
Antwoord van SEOLA JEWELRY
Thank you so much for taking the time out to share your positive feedback, Julie! We're so pleased to hear that you received the support you needed with your recent query and we hope to welcome you back in the future! 😍
Lovely packaging for my beautiful…
Lovely packaging for my beautiful necklace delicate but strong.
9 april 2024
Antwoord van SEOLA JEWELRY
Thank you so much for your lovely feedback, we truly appreciate you taking the time to share this and are pleased to hear you're happy! 💕
Antwoord van SEOLA JEWELRY
Thanks so much for your positive feedback, Karen! We're delighted to hear that you're loving your necklace 😍
Very prompt service
After receiving an incorrect necklace the correct one was despatched in record time.
16 april 2024
Antwoord van SEOLA JEWELRY
It's fab to hear that you received the support you needed with your recent query and we really appreciate your sharing this, thank you! We hope we'll get welcome you back one day soon ✨
Great delivery, rlly nice packaging and incredible quality.
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times and even after a year the quality has stayed the exact same if you want well priced jewellery that will last you a life time buy from seola.
3 april 2024
Antwoord van SEOLA JEWELRY
Thank you so much for taking the time to share your lovely feedback, Molly! It makes our day to hear that you're loving your Seola pieces and we hope to see you again in the future! 💕
Beautiful jewelry
Beautiful jewelry. Even better when expected. And so so helpful when I put the wrong address in for delivery.
I highly recommend!
4 april 2024
Antwoord van SEOLA JEWELRY
We can't thank you enough for taking the time to share your lovely review and are delighted to hear that you received the support you needed with your delivery issue! We hope to welcome you back one day soon! 😍
There was a initial problem but got…
There was a initial problem but got sorted immediately
Very happy with necklaces and ear rings
4 april 2024
Antwoord van SEOLA JEWELRY
We're pleased to hear that we were able to resolve the issue you faced, Stephanie! It's fab to know that you love your Seola pieces! 💖
The Jewellery is beautiful such lovely…
The Jewellery is beautiful such lovely quality and the presentation in the pouches and boxes just divine !
1 april 2024
Antwoord van SEOLA JEWELRY
Thank you so much for your kind feedback Helen! We really appreciate you taking the time to share this with us and hope to see you again in the future! 💕
Antwoord van SEOLA JEWELRY
Thanks so much for taking the time to share your kind feedback, Emma! We hope to see you again in the future 💖
Antwoord van SEOLA JEWELRY
Thank you so much for your kind feedback, it means the world to us! We hope to welcome you back one day! 😍
Antwoord van SEOLA JEWELRY
Thank you so much for your positive feedback, we really appreciate you going out of your way to share this! It's fab to hear that you're happy! 💗
Lovely silver earrings
My order came remarkably quickly and I absolutely love the earrings I chose. Very on-trend!!
18 maart 2024
Antwoord van SEOLA JEWELRY
We're super grateful for your kind comments and can't thank you enough for taking the time to share them! It's great to hear that you're loving your pieces and we hope to see you again in the future 💖
Wow the packaging
Wow the packaging, and customer service was incredible! I’ve worn my jewellery on hikes and in rainy climate daily and it’s still perfect condition!
29 maart 2024
Review zonder uitnodiging
Antwoord van SEOLA JEWELRY
We're so grateful for the time you've taken to share your lovely comments, it makes our day! We hope to welcome you back in the future! 💕
Quality is awful and so disappointing…
Quality is awful and so disappointing I’m in process of returning
18 maart 2024
Antwoord van SEOLA JEWELRY
Hey Katie, thank you for taking the time to leave us a review and we're so sorry to hear that you're unhappy with the quality of your recent purchase - we strive to design jewellery of an exceptional standard, so this is super disappointing. We'll be sure to take your feedback on board and if you need any further assistance, please don't hesitate to reach out.
Team Seola x
The necklace is lovely however it did…
The necklace is lovely however it did break the first time but the customer service was excellent and they were able to send me a new one to replace the broken necklace.
3 maart 2024
Antwoord van SEOLA JEWELRY
Thanks so much for taking the time to share your feedback! We're thrilled to hear that despite the issues you faced, we were able to make this right for you! We hope to see you again in the future 🤩🤩
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.