Serene Logistics Ltd Reviews 

Called beforehand to advise of time and double check the address and access. App went smooth, thanks a lot!

Daniel and Dill are friendly and hardworking. Great communication around timing of delivery etc. Highly recommend.

Good communication regarding delivery, excellent service

Delivered on time, called in advance to confirm address, and helped us get everything upstairs. Great service, thank you!!

Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specified room. Very friendly. Were able to answer questions I had about the item. Would highly recommend.

Daniel and Dill delivered my gates this morning. They were very courteous and arrived at the start of the delivery window having found my remote property without assistance unlike previous delivery attempts. Many thanks😄

Email and text received prior to delivery with a 4 hour delivery slot. Arrived with delivery slot, very efficient service.

Great friendly service,good communication.

Van broke down - 2nd try next day - no call ahead

Terrible delivery! If I could give no stars I would. Wouldn’t listen to instructions, brusque & at times rude! Yes our address is difficult but hundreds of delivery drivers have found us over the years without me having to send my location via phone or indeed have to stand outside my house so they could see me!!
I honestly hope I never have to get anything delivered by them again! I can only say it was very stressful.

Amazing service from Dill and Daniel- really friendly guys who went above and beyond- thank you so much! Was informed about their progress and they arrived exactly when they said they would- top level customer service!

Delivery by Daniel and Dill. Very polite and friendly. They called and messaged before arriving. Delivery was made nice and early so the rest of my day was free. They took the bed to my room of choice upstairs. Lovely service. Thanks guys.

I've just accepted delivery of a new divan base for which Serene Logistics were appointed as the couriers/delivery company. In advance of delivery I received regular emails from Serene to check on delivery options, then confirmation, and a day before a re-confirmation that included an estimated time of delivery. On the day I delivery I received a few calls from Daniel, being one of the delivery guys to confirm an estimate time for delivery and updates. When it came to accepting delivery, both Daniel and Dill were friendly, courteous and respectful - delivering the divan to the room where it was to be used and not just dumping in the front doorway! It's great to see a company employing people who know how to engage with customers and delivery a customer focused service. Thanks Daniel and Dill.

Polite delivery men. Nothign was too much for them. Friendly, professional and helpful.
Called prior to arrival for delivery window.

Really good communication regarding the delivery which arrived earlier than expected. Lovely guys who were very helpful.

Bed base delivered ahead of the scheduled time on the day. Received a call from the guys before then to check that was okay & giving me an exact time. Polite, courteous & friendly. Great service! Thanks guys.

Two very friendly talkative lads delivered gates with a smile. Nothing a problem, excellent service