Fabulous service and quick delivery of food for our flame crested gecko. A new flavour for him to try of a food that is far better than any you can buy in a main stream pet store.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I found the best price for my fish food with Serpentia Pet Supplies. Delivery was fast and the total cost was still less than buying through any other retailer.
Bedrijf heeft geantwoord
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated. My Cresties food arrived quickly. Thank you. Highly recommend Serpentia.
Bedrijf heeft geantwoord
Arrived in good condition, but didn’t pay full cost of shipping so I had to pay an extra fee to get it delivered from the local depot.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Contactgegevens
Verenigd Koninkrijk
- serpentia-pet-supplies.uk
4,7
Uitstekend
38 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Have purchased this item previousely…
Have purchased this item previousely and service and quality was excellent
3 september 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, William — we’re really pleased you were happy with both the service and quality again. We really appreciate your continued support and feedback!
Fabulous service and quick delivery of…
Fabulous service and quick delivery of food for our flame crested gecko.
A new flavour for him to try of a food that is far better than any you can buy in a main stream pet store.
2 september 2026
Antwoord van Serpentia Pet Supplies
Thanks for the fantastic review, Rachel — we’re really pleased you were happy with the service and quick delivery. It’s great to hear we could help you find a new flavour for your flame crested gecko to try, and we really appreciate your kind words about the food range we stock!
Good price and speedy delivery!
11 augustus 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Carol — really pleased you were happy with the price and speedy delivery. We really appreciate your feedback!
Great service and great prices…
I found the best price for my fish food with Serpentia Pet Supplies. Delivery was fast and the total cost was still less than buying through any other retailer.
8 augustus 2026
Antwoord van Serpentia Pet Supplies
Thanks for the fantastic review, Fiona — we’re really pleased you were happy with the price and fast delivery. It’s especially good to hear that the overall cost compared so favourably with other retailers. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Mrs W — really pleased you were happy with the service and prompt delivery. We really appreciate your feedback!
Had to pay extra fee due to unpaid postage costs
Arrived in good condition, but didn’t pay full cost of shipping so I had to pay an extra fee to get it delivered from the local depot.
27 juli 2026
Antwoord van Serpentia Pet Supplies
Thanks for bringing this to our attention, Matthew. We first became aware of the additional postage charge through your review and contacted you by email straight away so we could investigate and resolve it for you.
We have checked the order and confirmed that the parcel was correctly weighed and the appropriate Royal Mail postage was purchased. Thank you for subsequently providing the details of the surcharge — we have refunded the amount in full so that you are not left out of pocket, and we will take the matter up separately with Royal Mail.
We’re sorry for the inconvenience this caused and appreciate you giving us the opportunity to put it right.
Excellent speedy service
Excellent speedy service, kept me updated on my order, will definitely be ordering from here again, as well as recommending to other.
25 juli 2026
Antwoord van Serpentia Pet Supplies
Thanks for the fantastic review, Mr Smith — we’re really pleased you were happy with the speedy service and the updates throughout your order. We truly appreciate your recommendation and look forward to serving you again!
Antwoord van Serpentia Pet Supplies
Thanks for the positive review, Mr Deakin — we’re really pleased you were happy with the service, prompt delivery and fair pricing. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Christine — we’re really pleased you were happy with the communication, service and prices. We really appreciate your feedback!
arrived quickly
4 juli 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Geoff — really pleased your order arrived quickly. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Leigh — really pleased your order arrived quickly and that the item was exactly as expected. We really appreciate your feedback!
Supper fast delivery and a nice note…
Supper fast delivery and a nice note inside saying if I need anything else or information
27 juni 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review — we’re really pleased you were happy with the fast delivery and that the note inside was appreciated. We really appreciate your feedback!
Great experience
Great experience! Good prices, quick delivery, will definitely order from these again.
15 juni 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Abi — we’re really pleased you were happy with the prices and quick delivery. It’s great to hear you had such a positive experience, and we look forward to serving you again!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Martin — really pleased you were happy with the speed of service and the communication throughout. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Christopher — really pleased you were happy with the price and the fast delivery of your Repashy fish food. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Damian — really pleased you were happy with the prompt service and customer service. We really appreciate your feedback!
Highly recommend
First time using this company I can highly recommend them, my parcel arrived in good time and was well packaged great service 👍
21 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Susan — we’re really pleased your first order with us was such a positive experience. It’s great to hear your parcel arrived in good time, was well packaged, and that you were happy with the service. We really appreciate your recommendation!
Speedy delivery
8 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Gerald — really pleased your order arrived quickly. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Jacqui — really pleased you were happy with the service and delivery. We really appreciate your feedback!
Fantastic service
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated.
My Cresties food arrived quickly.
Thank you. Highly recommend Serpentia.
12 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the fantastic review, Zenka — we’re really pleased we could quickly get things sorted out for you and that your Cresties’ food arrived promptly. We really appreciate your kind words and recommendation!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.