ServevastDirect.co.uk Reviews 

First class service from a company for a change. I ordered an element for my oven on Sunday night on line at 10pm, I had a confirmation e-mail at lunchtime on Monday saying they were processing my order and I had a text from DPD at 8am Tuesday morning telling me my delivery was planned for 1pm on the Tuesday. I got home after work at 6pm and by 6.30pm I had the element changed and the oven working to get dinner on the move. Great service, very much appreciated.

I would like to thank everyone at Servevast Ltd for coordinating the collection and servicing of my coffee machine. kept me informed from collection to delivery, and the service was carried out without any issues. This experience reflects the quality of Smeg products and their servicing team's exceptional service. Thank you, Francis.

Fantastic service from start to finish,Definitely will use again and highly recommend.

We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the part arrived as planned via first class post. Good communication throughout the process. Will definitely use the website again. Fully recommended.

The Company had what i needed and dispatched immediately First class service

Excellent service for upstanding for my SMEG cooker really pleased with my purchase I would definitely purchase any items again for my SMEG cooker when needed

Really great service. Talked to them about which item I needed and they specified the correct one and it arrived within a day!

These guys were great in identifying exactly the spares I needed from a confusing multitude of possibilities. The parts had to come from Italy, but communications were excellent and the parts were easily fitted. Back in business, heartily recommended....

I ordered replacement charcoal filters for my Smeg cooker hood from Servevast on the recommendation of a friend. I am delighted with the service I received and I will not hesitate to use this company again

Great service from Servevast Direct. Easy to use website and quick delivery of stock items. If you need help just drop them a message and they reply quickly.

Excellent all round service - the correct part identified and supplied -unlike other suppliers I had tried

Quick response and quick delivery. A very professional company. Thanks!

First class service and the correct part was delivered as promised

Accurate, good communication, fast despatch, fast delivery, no trouble transaction . . . Excellent.

I contacted this company about identifying the particular model number of my very old SMEG oven with no surviving data plate so I could order some replacement oven seals. I heard nothing for a week or so and I assumed they couldn't or weren't interested in such an old model. However, I couldn't have been more wrong. They did reply, explaining they had sent my photos to the SMEG manufactures in Italy and one of their engineers had identified the model number. They also gave me the correct spare parts serial numbers. These were promptly ordered and fit perfectly. Superb customer care and attention to detail.

The staff answering queries were really helpful. The service was very quick and they helped me to get the part I needed

I ordered parts for a Smeg hob. They came two days later. Excellent service and I will certainly use them again.

We are so pleased with this company we sent an email enquiry and they replied so quickly and were so helpful, We placed an order for a small part that fits behind an oven control button and it arrived within a couple of days. We are so impressed with ourselves for fixing the Job and not having to spend £500 or more on a new oven. Thank you Smeg team you have us helped us and saved the environment. 😊

Great, fast response to a parts question. I bought the part and it was delivered a day or so later. Brilliant service.

I needed a part for my cooke. After scouring the internet for the part I wanted, I was left totally bamboozled. ServevastDircet was able to help and make sure I ordered the correct part. First class service from initial enquiry to then fulfilling the order. Many thanks and I know now where to turn to if needed in the future. Well done.