ServevastDirect.co.uk Reviews 

Our smeg espresso machine had been leaking for a while and I was about to bin it and replace. However a quick scan of youtube, purchase of a new gasket and a 10 minute easy fix and we are good to go!!!
Gasket was easy to find and order with quick delivery.
Highly recommended.

Great service and good communication
Highly recommended

Great website, great communication and a great product - definitely recommend

I contacted the Smeg team via their Youtube page and they confirmed that the part I needed (Hob Knob) via this website was correct.

SmegSpares dispatched and delivered my item within two days. Tysm 😊☺️

Easy to use website and fast and efficient delivery and great customer service.

Great service kept informed about delivery, good product fair price what more can you ask for ⭐️

Very friendly and helpful service. Tried Smeg Spain as I live in Mallorca but found them as useful as a chocolate tea pot.
Smeg UK has renewed my faith in the company.

Ordered a seal for my old Smeg range cooker and wanted to source an original part and found Servevast Direct. A smooth process and even though I had to wait while they ordered the part directly from Smeg I was so glad to receive it. Fitting was easy and the oven working well.

I have a SMEG Range Cooker. I needed some spares and Servevast were amazing!! Very helpful in finding the correct parts. Very good communication. Very fast delivery. Will never use anyone else. Thank You.

I asked for advice via the “contact us” section of website. The reply was quick and very helpful. I have now received and fitted the spare front panel to my dishwasher and am very happy with the result. Great service and good communication. Thank you Smeg

Item received and easily fitted

Finding a group head gasket replacement for my Smeg espresso machine was not easy but Servevast made it simple with attached diagram clearly showing where and how it fits (and importantly which way up it goes). Prices are competitive and they notified me when parts were being imported from Italy , and they delivered when promised. I've ordered more parts as so pleased with my previous order.

Miss sold an item that I was assured was the original item for my product. Was charged £90 and told it was coming from Italy. When it arrived it wasn't what I'd been promised and was a much cheaper part. When I phoned to complain was dealt by a very rude person who laughed when I explained my predicament then put the phone down on me!!!

Order for replacement smeg hob parts went smoothly. Other providers did not have the specific parts so I am happy with the order. The parts needed to be backordered but came within the timeframe and communication was clear and upfront.

Would have liked to have given 5 stars as the people at Servevast answer emails in a timely manner and the smeg cooker hood buttons arrived in perfect condition. Removing one star because the item took 2 months to arrive without prior warning.

Would use this company again because they do answer emails and the product is legit, but would expect a potential delay due to stock issues (I believe the buttons we ordered may be somewhat dated, so wouldn't necessarily expect them to be on hand) if the thing being purchased isn't current.

Thanks for your reply - exactly - if the item ordered is dated, there could be a 2 month delay without prior warning.

Very good, although the part we purchased had to be placed on back-order, it arrived within the specified time-frame and we were kept updated on progress.

I phoned for an engineer to call on me and spoke to a lovely lady called Mary on 14/3/2024, I needed to send my proof of purchase receipt and as I am 74 years old and not very computer savvy she helped me through this process which was so kind. She then booked me a service call for the following day with an engineer called Dave who was also very helpful and polite. I have given this company 5 Stars as I have not experienced such helpful service before. Thankyou

Excellent service, fast delivery, competitive price and authentic parts.

Superb service prompt attention nothing was too much trouble Zoe and Heidi were very thorough in making sure we ordered the correct parts for our Smeg oven. Highly recommended

Excellent service, and helpful advice. Parts fitted great and our old Smeg hob has been transformed