Servitro LTD Reviews 9

I have never been more frustrated with a paid service. According to the company registration, this host is run by a 20-year-old, and the inexperience shows. Throughout my time using the platform, I endured repeated downtimes of varying lengths—so frequent I had to file multiple SLA violation claims.

This service is unreliable, poorly managed, and demonstrates a shocking lack of professionalism. Avoid at all costs.

I really regret buying a VPS from this host. It only responds once a day. I paid for a year's worth of expensive VPS, and on the third day, I received a VPS with an unresponsive IP address. A waste of time and nothing more.

I signed up for $8 a month, paid, and never received my VSP login information. I submitted a support ticket and emailed them but had no luck. This feels like bad business practice. I’m glad I used PayPal to pay, because if I had used a credit card, they probably would have scammed me.

It's been almost a year now.

I signed up for a VPS during their initial welcome offer, which had very attractive pricing. Overall, it's been a good experience for the price point.

I did encounter one issue early on - a disk failure, which was just bad luck. I opened a support ticket and it was resolved relatively quickly. They restored the server from a backup, which worked fine.

I've since moved the critical parts of my infrastructure elsewhere, but I'm keeping this VPS for non-critical, test, and staging workloads. It also allows me to get a static IPv4 and VPN for basically nothing.

The specs aren't amazing (CPU steal time is quite high for heavy Docker workloads, but that's on me for running this on a single vCPU). However, for the promotional price, it's excellent value. It's affordable and reliable enough for what I need. I'm happy to keep the server running. It's only a VPS with 1 vCPU, but it's the best I've tested so far at this price point.

Users should properly size their VPS according to their actual needs - don't expect miracles from budget specs.

Overall: Good value for money, particularly suited for non-critical environments or development workloads.

I purchased a VPS from Servitro and paid via cryptocurrency. After 24+ hours, I received no service activation and no response to two support tickets. Since crypto payments are irreversible, I currently have no way to recover my funds.

This is my personal experience, but based on the lack of service and communication, I strongly advise caution before buying.

The provider changes fixed IPs without prior warning or e-mail notification on the act, brings down VPSes server-wide without bringing them back up or sending an e-mail addressing the issue, and does all of this in the space of merely 4 days - and past the refunding time window predicted by their own T&Cs, so that the customer can't refund anything through any platform. I didn't even send a ticket because, with such a visible level of responsibility, it's worthless to do it. Be aware of this provider.

If a server goes down, you communicate. I've received nothing on ticket #MQV-956348 and your phone is unmanned. This is a formal request for an update here, as your official support channels appear to be broken.

In 2 month of using serv 2 times down with "active" status. Now server unavailable 17h+ and ticket dont answered. A comments in other site people tell his tickets just closed by time without any resolving.
Upd. Idn what additional info they want to see. Ticket #TOJ-823951 was answered in ~30h and inform about 'server is currently down'. On this time i already bought a new at other host. They refund part of unused time. Its not to be benefits them

The machine performance is good. The support response is quick.