Settio Property Experience Ltd Reviews 

Holly Keeney is attentive to details and communicate clearly on all the matters that need to draw my attention

I have been with Settio for quite a long time. They are so professional and I am very happy with the engagement. Thanks a lot for Ellisha Clare who’s handling my property

The worst letting experience I have ever had in my life. I spent months begging for fixtures of issues I have reported since I moved in and they were not fixed nor followed up at all. I wasn’t able to live comfortably at all and they kept telling me to wait for contractor then landlord approval for 5 months without any constructive timeline at all until I have decided to give my notice which is where they started to try to charge me for not reporting the issues which is what I have been doing for months with evidence that I tried following up. This has mentally wrecked me especially for a person that lives on their own you wouldn’t expect to get this treatment or need to report a maintenance request every few days just because they don’t check apartments between tenants, don’t care about cleanliness despite it being a condition in the tenancy agreement and don’t care about your well being. This is my experience and I have seen read and talked to many people and it only later appeared to be a character of the company. From current experience, when you move out of their contract they will try to charge you and say “we are just a business eventually” they don’t care about tenants at all, they will ignore your calls and emails and try to make your renting experience as miserable as possible. If you are a landlord using their services I don’t really know what to say to you except that you wouldn’t even know that your property isn’t being cared for until you get hit with a huge maintenance bill from property negligence and lack of normal routine check ups. I am genuinely very disappointed of how the staff can be this ignorant just for negligible profit. They start up promising just to get you hooked with them giving you unnecessarily stress and waste your time and money with fake promises. Even after submitting a formal complaint, they are used to wasting time its like their company policy. 7 Aug. 2026
10 Aug. 2026 Update: they have replied to my trustpilot review but not my emails how nice!!!

Thanks to David for taking over the management of my property in a critical time and replying my concerns swiftly, showing efficiency and professionalism in his work.

Thanks to Danny for taking care of the end of tenancy issues leaving me a peace if mind.

Also thanks to Ranson for settling my bills and maintaining accuracy of all the listing items in the statements, which helps me file my self assessment tax returns with great ease. He responds proactively to my concerns and is very thoughtful throughout the process.

All of them are supportive and reliable who you can trust to manage your property.

I would like to express my sincere appreciation to the entire team at Settio Property.

Danny Pope, our Property Manager at the Blade has consistently managed our properties with professionalism and dedication. What we appreciate most is his proactive communication. Even when we are unable to respond immediately, he continues to provide timely updates and keeps us well informed about any important matters concerning our flats.

I would also like to extend my heartfelt gratitude to Liam Morgan, our Senior Property Consultant in all our properties in The Blade, Elizabeth Tower and Laurence Place. He has been exceptionally diligent in following up with me through both phone calls and whatsapp, ensuring that I never miss any important communication. Whenever I need further clarification, Liam takes the time to explain everything thoroughly and patiently. His consistent updates through both email and whatsapp make me feel comfortable and reassured that our properties are in good hands. Liam is highly organized, detail-oriented, and always willing to go beyond to provide outstanding support.

I would also like to recognize Fleur Gazvini, our Senior Lettings Consultant at Elizabeth Tower, for her expertise and dedication. Fleur consistently works hard to ensure that our properties do not experience void periods. Her market knowledge, and commitment to securing tenants have made a significant contribution to the success of our investment.

This agency has been wonderful. Super helpful and so easy to deal with. Zainab Khan in particular has gone up and beyond to help when needed and they are quick to respond and to deal with anything that was needed. I would highly recommend.

The team was very efficient in helping to rent out the property; their support was timely, and they provided constant updates.

Timely update by the Settio Property Experience team, especially Ellisha who has been very proactive in keeping open communications. Highly recommended.

I had an amazing exeprience with the Settio property experience team, especially Obed who extremly helpful and made our key handover process extremely smooth, i wish all other real state company follow his unique path

I want to give a huge thanks to Holly K for being enormously helpful with a permitted occupier request. Always responding quickly and being around when we had questions. Really grateful to her for all her support.

Good services offered by Sharon Antwi for securing the tenancy. Thank you!

Fast and smooth onboarding of new tenant for my apartment and for doing the checks quickly before releasing the offer. Professional communication and execution!

Thanks again to the Settio team. Giovanna Saunders supported the departure of tenants and claims to them seamlessly and entry of new tenants seamlessly.. Tq again to Liam who found the new tenants and Sharon who supported the process too

Settio have been particularly responsive and I appreciate all of the proactiveness and initiation taken in both finding me a new tenant, as well as ensuring a very smooth moving in process. My thanks especially to Sharon Antwi, Holly Keeney and Leo Arisco Corrado.

I have had an excellent experience with Settio managing my properties. The team has always been professional, responsive, and proactive in handling both tenant matters and property maintenance.

A special thank you to Holly Keeney for her outstanding support over the years. Holly has consistently been attentive, knowledgeable, and efficient. She communicates clearly, follows up on outstanding matters, and always acts in my best interests as a landlord. Her professionalism and dedication have given me confidence that my properties are being well looked after.

I also appreciate the wider Settio team for keeping me informed, resolving issues promptly, and maintaining positive relationships with tenants.

I would be happy to recommend Settio to anyone looking for a reliable and professional property management company.

I have been using Settio Property Experience for some 3 years now. I can't imagine what I'd do without their assistance, they manage my apartment with professionalism. A special thank you to Ellisha, who is currently seeing over the end of one tennancy and in the process vetting a new tennant. My apartment is in The Blade Manchester and it's so convenient to use Settio as I live in London. Great job guys

Horrific experience with Settio from the start. Final straw being no deposit return for over 2 months after leaving property. Impossible to get anywhere with it as they won’t return my call or email back and haven’t done for over 1 month. Utterly unacceptable - save yourself the hassle and avoid at all costs

I had such a lovely experience, David Barraclough was so helpful! He was so quick to action any issues we had. Would definitely recommend!

Review for Zainab Khan （from landlord of Jewel Court FLAT 8)

I would like to express my sincere appreciation for Zainab Khan's dedication and professionalism as my property manager.

As an overseas landlord, I have been dealing with a prolonged and difficult billing dispute caused by the negligence of the PM Team. Although the matter remains unresolved and is still being actively pursued, Zainab has been tirelessly representing me throughout this challenging process. She has consistently engaged with both the uncooperative PM Team and their lawyers, pushing forward with patience and persistence despite the complexity.

Her commitment and proactive efforts have not gone unnoticed, and I am truly grateful for her hard work.