sevog.com Reviews 148

Absolutely outrageous
Complete scam
Ordered a massage chair
Alarm bells when no confirmation email
No UK contact number
No responses to pleas for a return

Bye Bye £267

This is a scam website. I purchased a winter coat for my 1 year old.

They not only didn’t deliver the product and ignored requests to cancel/refund, they also used my card details to set up a reoccurring subscription service I never ordered and tried to charge my card for another order a few weeks later.

I also had a number of unrecognised charge attempts from other sites including amazon shortly after my order - which (given this has never happened before) I can only presume was them also.

I luckily got refunded through my bank but would’ve lost more if I hadn’t cancelled my card in time.

Another Scam site,
Do Not Use them.
Ordered a school coat for my Granddaughter, never arrived.

These people are absolute trash

UPDATE 25 Jan 23. The SEVOG website seems to be dead now, and its not possible to send emails to them. Looks like the scammers have shut shop and prob opened elsewhere.

SCAM SCAM SCAM I am writing this on behalf of my mum, who tried to purchase a heated throw from them. Her experience is the same as everyone else. They add a VIP membership payment to your order, which my mum is adamant she see or accept when completing the order. She has not seen the items, tracking numbers or anything at all that would indicate she is likely to receive anything.
We are now trying to get our money back through our credit card, but as the value is under £100 then its not covered under UK legislation.

This company is corrupt.
Will not reply to emails.
Will not refund for second hand faulty components.
DO NOT USE THEM

Poor response to cancelled order No purchase emails or invoice hidden subscription added to when taking from my account
The latest email was unfortunately your order has been processed 27 days from ordering still no goods
Don't deal with this company

I want to give 0 stars…. Absolute appalling company.. I waited ages for my order, which I eventually received after many emails… I then find I’ve also been charged an additional £22.00 , when I queried this ( again after several emails) I was advised I had signed a form signing up to ‘VIP rewards subscription’ This was written in very small print without any explanation or warning… This company should be investigated!

Avoid this company! They are based in the USA despite giving a UK address. The money they took was subject to a non sterling transaction fee! I had to spend hours on the phone to the bank to get my money back. They have been reported to action fraud. Customer service Is a joke; they even had the gall to ask me to leave feedback. I never received my money back or any indication they would refund me, just wooly emails. Stay away from this company unless you want to spend time trying to get your money back. Be aware they do not offer safe payment methods like PayPal either, this should tell you all you need to know!

This is a Scam DO NOT DEAL WITH THIS COMPANY
I ordered a telescope as a gift from my son.It arrived but was of poor quality.
They then started taking cash from my credit card account - am attempting to stop this with my bank
This is a company set up to steal from you - it needs to be closed down

Massive scam, do not purchase, avoid at all costs

This company advertise products and emphasis customer service and care.
We placed an order on the 6th Dec with a three day delivery as of today no delivery. They also increased the agreed price from £39 to £54 which they took from our debit card.
I contacted them a week ago cancelling and asking for a refund the only response is an automated response confirming the have my message. The only phone number thee show is in the USA although the have an address in the U.K.
This company needs a visit from the fraud squad.

Not UK based, trying to take recurring payments, it’s a scam. Although I did receive goods, they weren’t fully functional, nor complete

These people have to be the worst I have ever come across. No customer service - no reply to queries - no real addresses on website all fictitious.
Yes I eventually received mini chainsaw BUT I have concerns about using it with loose chain.
They have taken more than one payment from my bank - I have alerted my bank to their activity and hope I can get refund. DO NOT TOUCH THIS SITE - I shall alert Trading Standards and get them taken down.

Similar problems like all the other buyers - no confirmation email, extra payment taken, subscription I never signed up for, so had them blocked from my bank. However, I did receive the mini chainsaw I bought but I am trying to seek refund through Sevog. Going through all the correct methods - emailing them, saving their replies and after 30 days will seek a refund through my credit card company. What I don’t get is how this company is still able to trade, and why haven’t all banks (uk at least) blocked them? Maybe there is just too much fraud about.

have not received items after a payment of £81

If I could give them 0 stars I would. They sent item but it wasn’t as advertised and kept offering partial refund which I rejected. Then they took money for a subscription I didn’t ask for but then promised a refund on that. This obviously didn’t happen. Credit card company investigating and cancelled my card. Keep away from this company and Johan!

This company apparently based in Shepherds Bush in London. They advertised the garden sitter/kneeler at 50% discount, the original price being highlighted at £100.00. Having processed the purchase, I expected to receive a receipt through my email. As this did not arrive I tried to find their customer services email which proved impossible. The telephone number attached to the address was a +1 oversees number which I was unable to access. At this stage I doubted that the sale had been processed. The goods turned up at my home address on the 8/12/22, to my utter surprise, at which point I received a response from the Company, stating that they can see that the garden stool have been delivered. I discovered from my Bank today that the company took payment for the goods in $s which meant I paid over £80.00 for the goods (which includes overseas charges and added tax, instead of the £49.99 Sale Price stated. I have now discovered that this garden seat is being sold around the UK from/between £16.99 - £27/99. I realised now that I have been completely duped!

Do Not Buy- SCAM They sent me a cheap Chinese product of 8GB despite offering 32GB, they do not respond only a bot and items cannot be returned

Fraudulent, money just gets taken from your card with transaction fees and more money gets stolen after from your account with transactions fees, why do these things go unreported I will look to report it to One show BBC and every Tv program I can. Johan must be found. It has a business address in Shepherd’s Bush however this is an online fraudster. Beware!!

Again as everyone else we have been scammed also , they took more than expected and then took another 25 on a subscription that we didn't sign up for. Been a nightmare trying to stop that. Not sure even now if we have as if you cancel your card they can change subscription to new card. Just bloody awful.