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Sheds Direct  Reviews 260

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Really good communications ; Donna super friendly . Team did an excellent job building shed to our specs. Very efficiently assembled . Nice lads ; tried to convince them Londoners can be friendly....

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had been looking for a bespoke 5mt sq Timber garage for a year or so while sorting out planning permission. I needed it built with an aperture provided to take an existing 10ft electronic door... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish this job has been brilliant! From chatting my thinking through with Kevin to ordering with Donna and seeing Shaun and Jamie put the base and shed up - every stage has bee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spent quite some time reviewing potential shed providers. I arrived at the conclusion that - not surprisingly - you get what you pay for. I would have liked to have had 19mm thick boarding,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinbouw leverancier
  2. Tuin
  3. Landschapsontwerper
  4. Houten hutten
  5. Bouwer van schuurtjes

Info over Sheds Direct

Geschreven door het bedrijf

Visit our website click here

Welcome to our profile page


At Sheds Direct, we take pride in offering exceptional craftsmanship and customer service. Established in 2000 as a family business, Sheds Direct has grown into a team of dedicated, passionate, and specialized shed experts, committed to delivering top-quality products to our customers across the UK.

Why Choose Sheds Direct?

• Over Two Decades of Expertise: With 20+ years of experience, we have the knowledge and expertise to guide you through your purchase, ensuring you choose the perfect shed for your needs.

• UK-Made Excellence: Every product is crafted right here in the UK, ensuring top-tier quality and durability.

• Comprehensive Service: From production to installation, our dedicated team is with you every step of the way.

Our Promise to You

At Sheds Direct, we are committed to delivering the highest standard of service and value.

Our goal is to ensure that every customer enjoys a stress-free experience, confident that they are receiving a product that not only meets but exceeds expectations.

If you are looking for a high-quality, durable sheds made by experts with a deep commitment to excellence, look no further than Sheds Direct. With our extensive product range, personalized service. Contact Us

Our Promise To You

Geschreven door het bedrijf

We are committed to providing an excellent service to every single customer
That’s why when you buy from us we will personally design, manufacture, deliver and install your shed.

A Personalised Service

Kevin - Sales Manager

Kevin - Sales Manager
Kevin has many years of practical experience from manufacture to delivery and assembly. Kevin or Donna will deal with your enquiry from initial contact right through to organising the delivery and assembly of your building. We look forward to speaking with you.

Contactgegevens

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4,9

Uitstekend

TrustScore 5 uit 5

260 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Really good communications

Really good communications ; Donna super friendly . Team did an excellent job building shed to our specs. Very efficiently assembled . Nice lads ; tried to convince them Londoners can be friendly....

11 april 2026
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Antwoord van Sheds Direct

Thank you for the great review! We're really pleased to hear you were happy with the communication and that Donna made such a positive impression.

And we’re pleased to report our Yorkshire lads can now vouch that Londoners are a friendly bunch too! 🙂

We really appreciate you taking the time to leave your feedback and hope you enjoy your new shed for many years to come.
Kind Regards Donna

Beoordeeld met 4 van de 5 sterren

Happy with the shed

The team was prompt, efficient, and highly professional, we would happily recommend them.

The only improvement we would suggest is offering a measuring service. As our shed was installed in a very tight space, we feel the fit could have been even more precise had the team taken the measurements themselves.

11 april 2026
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Antwoord van Sheds Direct

Thank you for your kind words about the team—we’re really pleased to hear you found them prompt, efficient, and professional, and we truly appreciate your recommendation.

Regarding your suggestion about a measuring service, we completely understand how valuable that can be, especially for tighter spaces like yours. Unfortunately, due to the distance involved—over 206 miles and approximately 4 hours 30 minutes from our base—we’re unable to offer on-site measuring visits in your area, as the travel time and costs make this impractical.

This is why we communicate closely with our customers, request photos, and provide detailed order confirmations with as much information as possible. These steps are designed to ensure everything is as accurate as it can be before installation.

We really appreciate your feedback, as it helps us continue to improve, and we’re glad overall you had a positive experience with the team. Kind Regards Donna

Beoordeeld met 5 van de 5 sterren

What a good experience. Perfect.

I had been looking for a bespoke 5mt sq Timber garage for a year or so while sorting out planning permission.

I needed it built with an aperture provided to take an existing 10ft electronic door which I was keeping.. and upgraded cladding / roof trusses etc.

I guess I'd spoken to a dozen companies but none gave me the confidence of building a properly strengthened opening... until I discussed with Kevin at Sheds Direct. Really got exactly what I was after. 10..!! As was Donna and the office team. And the guys who came and built the garage; Ross and Tyler were excellent. What a good experience. Perfect. And they were very good value, so they won on that score too.

14 april 2026
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Antwoord van Sheds Direct

Thank you so much for your fantastic review!

We’re absolutely delighted to hear that your search led you to us and that we were able to deliver exactly what you needed. Your project sounded quite specific, so it’s especially rewarding to know that Kevin could give you the confidence you were looking for and help bring everything together just right. Kind Regards Donna

Beoordeeld met 5 van de 5 sterren

Trade Shed 8x6 review

I spent quite some time reviewing potential shed providers.
I arrived at the conclusion that - not surprisingly - you get what you pay for.
I would have liked to have had 19mm thick boarding, but was reluctant to pay the price!
I felt that Sheds Direct seemed no-nonsence, and the conversation I had with their sales team steered me towards their "trade sheds" range.
I am happy with the structure, which seems sturdy and well-finished.
On the day of erection, the installation team and I disagreed over the suitability of my prepared base, and they insisted on using plastic levelling feet to ensure a good result. At no extra charge, I should add. This seemed to underscore their desire to ensure a good outcome, which is another positive.
So, all in all, a good experience.
I feel good value, and expect a long service from my new shed.
Happy customer!

7 april 2026
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Antwoord van Sheds Direct

Thank you for taking the time to share a review.

We’re really pleased to hear that your research led you to our trade sheds range and that you’re happy with the overall structure and finish. It’s great to know the shed meets your expectations in terms of sturdiness and value.

Beoordeeld met 5 van de 5 sterren

From start to finish this job has been…

From start to finish this job has been brilliant! From chatting my thinking through with Kevin to ordering with Donna and seeing Shaun and Jamie put the base and shed up - every stage has been so efficient, helpful, professional and friendly and all in three weeks!!
I love the potting shed it’s everything I wanted and more
Love the deep shelves inside which have been fitted exactly where I wanted them
I originally was going for 8x6 but then changed for bigger size (9x7) and so glad I did
Very professional team with great workmanship
Wood been fully treated and painted and skilfully erected on site in just a few hours
Thankyou so much to the whole team at Shedsdirect

Liz M- North Yorks
Can’t attach photos and I want to! Pls advise trustpilot!

7 april 2026
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Antwoord van Sheds Direct

Hi Liz,

Thank you so much for your fantastic review—it really means a lot to the whole team! We’ll be sure to pass your kind words on to everyone involved, including Donna and the installation team. They’ll be thrilled to hear your feedback.

Regarding Trustpilot, you should be able to add photos by editing your review—just log into your Trustpilot account, go to “My Reviews,” select your review, and choose the option to upload images. If you have any trouble, their support team should be able to help.

Thanks again for choosing Sheds Direct and for taking the time to share your experience! Kind Regards Donna

Beoordeeld met 5 van de 5 sterren

Customer service next to none

Customer service next to none, so helpful and friendly, helpful in all the information we needed, very patient with us to.
Highly recommend to anyone

10 april 2026
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Antwoord van Sheds Direct

Thank you so much for your kind words! It truly means a lot to us. We’re really glad we could help and make your experience a positive one. Our team always aims to be patient, friendly, and informative, so it’s wonderful to hear that came across.

We really appreciate your recommendation. Kind Regards Donna

Beoordeeld met 5 van de 5 sterren

Fantastic from start to finish

Fantastic from start to finish. Superb quality shed.
They were happy to tweak dimensions to suit the space and very clear instructions for photos of the installation space.
Delivery was exactly when arranged and the two guys that installed it were efficient and polite.
Highly recommend.

8 december 2025
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Antwoord van Sheds Direct

Thank you so much for your kind words! We’re really glad you’re happy with your shed and that everything, from customisation to delivery and installation. We’ll be sure to pass your feedback on to the team. Enjoy your new space!

Beoordeeld met 5 van de 5 sterren

Real people, who know their business

It is so great to be able to deal with real people, and to find a company who can build and install a shed in a small space. I got lots of useful information, to help me choose the right shed for me. Delivery and build is due in under two weeks’ time, but so far, my experience with sheds direct has been brilliant!
Special mention to Donna and Kevin for their help and support.

23 maart 2026
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Antwoord van Sheds Direct

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that you found our team helpful and that the information provided made it easier for you to choose the right shed for your space.

Donna and Kevin will be especially happy to receive your special mention—they’ll appreciate the feedback. It’s great to know everything has gone smoothly so far, and we’re looking forward to completing your delivery and installation within the next couple of weeks.

If you have any questions in the meantime, please don’t hesitate to get in touch. We’re always here to help.

Beoordeeld met 5 van de 5 sterren

Excellent service and great product.

Excellent service from start to finish. From Kev ringing me on his day off to confirm the spec of the shed I wanted to Donna in the sales office keeping me updated with the progress of things and delivery date to Tyler and his opposite number who put my shed up. First class. Cannot praise them enough. My shed is absolutely fantastic and is just as I had designed it. I cannot recommend this company enough. If you want a shed these are the people. Simple as that.

24 maart 2026
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Antwoord van Sheds Direct

Hi Anthony,

Thank you so much for your fantastic review! We’re absolutely delighted to hear how happy you are with your new shed and the service you received throughout.

We’ll be sure to pass on your kind words to the team. They’ll be thrilled to know their efforts made such a positive impression.

We’re especially pleased that your shed turned out exactly as you designed it — that’s always our goal!

Thanks again for your recommendation and support, it truly means the world to us.

All the best, Donna

Beoordeeld met 5 van de 5 sterren

Great product and service

Great product and service from sales through to install. Would highly recommend.

26 maart 2026
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Antwoord van Sheds Direct

Thank you so much for your kind words! We’re really pleased to hear you’re happy with both the product and the service from start to finish. It means a lot to us that you’d recommend us, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help!

Beoordeeld met 5 van de 5 sterren

Great staff

20 maart 2026
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Antwoord van Sheds Direct

Thank you for taking the time to review Tim. Kind Regards Donna

Beoordeeld met 5 van de 5 sterren

Delivery on time

Delivery on time. Installation in a timely manner. Friendly and helpful workforce. Quality structure. All round excellent service. Would highly recommend.

24 maart 2026
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Antwoord van Sheds Direct

Thank you so much for your kind words! We're really pleased to hear that you were happy with the delivery, installation, and overall service. Our team takes great pride in being friendly, efficient, and delivering high-quality results, so your feedback means a lot.

We truly appreciate your recommendation and hope to work with you again in the future!

Beoordeeld met 5 van de 5 sterren

Very Happy

The service from the first point of contact to the erection of the new shed was excellent. For example, a little while after I placed the order I changed my mind about the colour and it was altered without any problems. On the day it was due to be delivered (and erected) I was kept fully informed about when it would arrive, and the guys who built it for me were accommodating and it was up in no time. I have been more than happy with both the service and the shed itself.

20 maart 2026
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Antwoord van Sheds Direct

Thank you so much for your kind feedback! We’re delighted to hear that you had such a positive experience from start to finish.

It’s great to know that the team was able to accommodate your change of colour smoothly and keep you well informed on delivery day. We’ll be sure to pass on your compliments to the installation team, they’ll be pleased to hear their efforts made a difference.

We’re thrilled that you’re happy with both the service and your new shed. If there’s anything else we can help with in the future, please don’t hesitate to get in touch!

Beoordeeld met 5 van de 5 sterren

Donna was particularly helpful with the…

Donna was particularly helpful with the design aspect of the job as the item we needed was not straight off the shelf. The lads that did the install were quick and efficient and happy to answer questions.
Overall a fantastic experience and i would recommend any time.

18 maart 2026
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Antwoord van Sheds Direct

Hi David. Thank you so much for your kind words! We're really pleased to hear that Donna was able to support you with the design and help create something tailored to your needs. It's also great to know our installation team made the process smooth and were happy to answer your questions along the way.

We truly appreciate your recommendation and are delighted you had such a positive experience with us!

Beoordeeld met 5 van de 5 sterren

Great shed, good quality, quick service

Ordered a shed based on the reviews and didn't disappoint. Used the online tool to make the shed in the evening, Kevin called me the following day to check what I'd selected. They were able to make it slightly bigger to a custom size, use stronger battens etc which was great. It's normally 5 week lead time but I got mine within a week! Donna in the office was brilliant and so were the two fitters Shaun and Ross. I would definitely recommend them.

3 maart 2026
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Antwoord van Sheds Direct

Thanks so much for your fantastic review! We're really pleased to hear that the online design tool worked well for you and that Kevin was able to follow up and help fine-tune the details, including the custom sizing and upgraded battens. It's great that we could also get your shed to you quicker than the usual lead time.

I'll be sure to pass your kind comments on to Donna, Shaun and Ross – they’ll be delighted to hear they made a positive impression.

Thanks again for choosing us and for the recommendation. Enjoy your new shed!

Beoordeeld met 5 van de 5 sterren

Great friendly services very…

Great friendly services very professional and would definitely recommend

11 maart 2026
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Antwoord van Sheds Direct

Thanks for your kind words! 😊 We're really glad you found our service friendly and professional. It means a lot that you'd recommend us, and we truly appreciate your support. Kind Regards Donna

Beoordeeld met 5 van de 5 sterren
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Antwoord van Sheds Direct

Hi Gary - Thank you for your review! We're delighted to hear that you found our website easy and simple to use. We work hard to make the experience smooth for our customers and truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

So pleased with our new shed

So pleased with our new shed. The company are brilliant to deal with. Really lovely staff.
We opted to have our shed built & it went up in record time! No negative feedback at all & would definitely use them again. Very highly recommended.

6 maart 2026
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Antwoord van Sheds Direct

Hi Catherine. Thank you so much for your wonderful review! We’re thrilled to hear you’re pleased with your new shed and that our team made the process smooth and enjoyable. It’s fantastic that the build went up quickly and met all your expectations. We truly appreciate your recommendation and look forward to helping you again in the future! Kind Regards Donna :)

Beoordeeld met 1 van de 5 sterren

Buyers beware

Buyers beware, Roof leaking and Mould and Mildew, purchased and within a matter of weeks mould and mildew build up, a well as leaking ruining personal property. Not resolve offered
Shift blame, irresponsible and crude after service

4 maart 2026
Review zonder uitnodiging
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Antwoord van Sheds Direct

For clarity, the one simple step required to resolve this issue — painting the shed to make the timber weather resistant— has not yet been carried out, despite our guidance.
You ordered your shed on 29/12/25, undertaking to paint the shed yourself, and declined our optional pre-painting service. On 08/01/26 you asked which paint products we recommend; we provided this by email, making it clear the building must be painted to be weather resistant.
Your shed was delivered and erected on 21/01/26. On 02/03/26, approximately six weeks later, you reported damp inside the shed while confirming it had still not been painted.
Timber buildings are not weather resistant until treated with a suitable exterior paint or preservative. This requirement is standard and clearly stated in our terms and conditions. As with all timber buildings, ongoing weatherproofing through appropriate treatment is a normal customer maintenance requirement.
Despite the shed not being painted, we have spent considerable time assisting you: 32 emails and 4 phone calls with both our office manager and factory manager providing guidance. Once the building is properly painted, we will happily arrange a site visit if any issue remains.
At present, the one simple step required to make the building weather resistant has still not been carried out, despite our repeated guidance.
Given the above, suggestions that the matter has been ignored or assistance not provided are simply not accurate. We remain committed to the level of service reflected in our Trustpilot rating. Kind Regards Donna

Beoordeeld met 5 van de 5 sterren

I couldn’t be happier with my new…

I couldn’t be happier with my new bespoke workshop. Kevin and his team supplied and installed exactly what I wanted. The installation lads were very professional and did a great job. Three weeks after me contacting them I had my new workplace in place. Thank you all at Sheds Direct.

28 februari 2026
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Antwoord van Sheds Direct

Thank you so much for your wonderful feedback! We’re delighted to hear how pleased you are with your new bespoke workshop. Kevin and the team will be thrilled to know their work met your expectations. It’s great that we could deliver exactly what you wanted in such a short time. Thanks again for choosing Sheds Direct — we really appreciate your support!

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