Shelbourne Motors Reviews 

Avoid Shellbourne motors Newry at all costs!! Sold us a car with no warranty! Claimed the car came with a full service history and warranty. Won't stand over it. No help what so ever!!

Aftercare is excellent. I had a problem with the exhaust in my 2014 Nissan Pulsar. This item isn't covered by warranty as it is a consumable item however Shelbourne fixed the problem as goodwill (got the car in Feb 24). Full credit to Shelbourne Nissan Portadown and I will be back and would recommend to anyone.

Had Craig at Toyota helping us with getting my mums motability car sorted, he was incredibly helpful and answered any questions we had, he’s a credit to the company

Have bought 3 cars off Ashley in the last 2.5 years will definitely be back for more great service

Buying our new car was a nice and smooth process. Ross McCann made it very easy for us and explained everything in great detail. A gentleman. Thanks very much Ross, great car. A+

Recently bought a Renault austral from shelbourne motors and was well looked after. I'm very happy with the motor and would like to thank Kyle for everything. A very easy man to work with.

Regards bobby

I recently bought a used Kadjar from the David and the team. Excellent service from start to finish. Car delivered to my door! Great communication by email and phone. All details were 100%

I recently bought a car at Shelbourne Motors Auto Select. Conall Cheetham was the sales executive. He was patient , very knowledgeable and help me with narrowing down what would be the best suitable car for my family. He took the time to show me different payment plans and I found his customer service to my family in high credit to the company he works for. Great prices, great service, would highly recommend this a place to look for a car in the future. Ross

I have been waiting for a call back for a month now. Have also contacted Renault customer service, they are not much better.

From the moment we entered shelbourne motors we were greeted by Conor Mc kenna. We felt very welcome & made no hesitation in purchasing our new car. Highly recommend.

Bought a car from shelbourne Portadown in Feb 23. Have had problem with electric handbrake and warning lights on dash.
Made appointment as it was still under warranty and told on phone repairs would be covered.
Drove 120 miles round trip to be told I would have to pay a fee of £120 to get it looked at as the warranty didn't cover this and that it could take up to a week to get car back to me. Courtesy car offered but charge of £15 for this service.
Complete waste of a day and fuel.
Bunch of amateurs for a supposedly big dealership, once they get the sale they don't care obviously.

Nothing was ever a problem with Michael the Sales Manager and David, both were a genuine credit to the company and overall how I believe service should be in Car Dealerships. Despite some delays outwith their control they went over and beyond to assist, offer alternatives.
Brilliant service.

I have had the pleasure of doing business with this company for more than a year. The staff are of the highest quality in terms of their customer service and professional manner. The cars are new and in immaculate condition. The staff definitely feel like good friends providing a courteous and outstanding service.

I recently purchased my beautiful Renault captur from shelborne motors and my experience was excellent. David (Bridges) was exceptional in helping me find the perfect car for my family's needs. I was kept up to date at every point and made to feel included in all aspects of my purchase from build to collection.
The staff at Shelborne motors are helpful, friendly and professional and made me feel incredibly welcome at all times.
My new car is fantastic I am so happy with it,it is just perfect for my family and David's help was key in finding our perfect fit.
Thank you Shelborne motors

Overcharging for work that wasn’t necessary for some months.

Quoting in red for items that weren’t needed ie falsely indicating that these works were urgent when they were not.

I had a mechanic look over the quotation who couldn’t believe how much they were overcharging me.

Invoice amended from over 1000 to 200. I will never have my car serviced at a Shelbourne motors again.

Lee Wortley was very helpful and I would recommend him to anyone buying a car!

I have been with Sherbourne motors for over 5 years now. My last car wasn't great but i guess it's not then fault but Dacia. BUT I wanted to change the car and Mark was such a nice guy. Helped me so quick. I would like to thank him.He is such a helpful guy and friendly too. Thank u Mark 😊 hope all goes well now 🙏🏻

Recently worked with Mark from the Portadown showroom to find a new car that suited my requirements. Mark was great from the beginning, working with not only myself but also my parents who were assisting me during this process. Mark had a wealth of knowledge, was easy to work with, extremely helpful when I had 101 questions and made sure to reach out multiple times during the process to ensure everything was in place and to my satisfaction. I would highly recommend working with Mark and appreciate the time and effort that he and the team at Shelbourne put in to ensure I was happy with my car and help in the transition to a fully electric car. Mark has been great to work with and has gone above and beyond to assist during this process. I look forward to working with Mark and Shelbourne in the future. Many Thanks!

I recently purchased a 3 year old Toyota C-HR
After using the boot last weekend, I noticed a large tear in the rear seat fabric, along with a damaged parcel shelf.
Extremely disappointed with this company and I certainly will not be using them for any future purchases or maintenance

Great customer service and staff in Newry, Always friendly.
Lovely new dealership and extremely welcoming a great change to the usual dealerships that i come across and the coffee is great too thanks again to each and every one of you, Ill be back again soon with friends and family.