Shelbourne Motors Reviews 

1.476
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wanted to change my manual car to an automatic one. I saw a car I liked and which suited my criteria on the Selbourne, Portadown website. I was nervous about test driving the car because I had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Purchased my Hyundai Kona EV from them in February. In October a fault came with the main battery. Car is grounded for 4 months waiting on the replacement battery part. No courtesy car. I'm just expec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a great experience buying a car from here. David was helpful all the way through the process from initial seeing the car online to the date of collection. Living in the West of Ireland meant impor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just bought a second hand car from David , absolute gentleman with great knowledge of vehicles. Support from David and Gary has made buying a vehicle a pleasure. 100% would recommend using Shelbourne... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorvoertuighandelaar
  2. ook in
  3. Autoverhuur
  4. Nissan-dealer
  5. Renault-dealer
  6. Toyota-dealer
  7. Verkoper van tweedehands auto's

Informatie afkomstig van verschillende externe bronnen

Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.476)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Considered changing to a new Dacia vehicle.
From the absolute start, the team at Shelbourne were responsive and straight talking.
Excellent customer service - never pushy.
Couldn’t have asked for a better experience... once financial situation has changed I will be replacing my wife’s car with Shelbourne.
Jacob.

11 oktober 2021
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Antwoord van Shelbourne Motors

Dear Jacob

It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We look forward to seeing you again soon.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Rav4 purchase

Rav4 purchase
I needed an automatic car and had looked at quite a few. I met with Lee and he immediately put me at ease. He took the time to build rapport with me. I was delighted to be told they could get my car for me within about a week.

10 oktober 2021
Review zonder uitnodiging
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Antwoord van Shelbourne Motors

Dear Amanda

It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Very well treated and informed about…

Very well treated and informed about the purchase. Down to earth guys very helpful. Very good service.

9 oktober 2021
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Antwoord van Shelbourne Motors

Dear Geraldine

Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.

We look forward to seeing you again soon.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Great experience.

This is the second time I have purchased a car from Shelbourne motors and on both occasions I have been very pleased with the service that I received. The latest one I purchased was a used car and when I enquired they made an
appointment for me to come and have a look at it. The young salesman was very honest and helpful in all communications with me and he even organised 3 days free insurance for me after I purchased it. Also 24 hours after
I left with the car he phoned me to make sure everything was OK and I was happy with everything which I was.

9 oktober 2021
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Antwoord van Shelbourne Motors

Dear Jim

Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.

We will be sure to pass this on to the team at Autoselect. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.

We look forward to seeing you again soon,

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

First class

First Class, always in communication, will purchase from them again

9 oktober 2021
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Antwoord van Shelbourne Motors

Dear Gordon

Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.

We look forward to seeing you again soon.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Brilliant

Fantastic dealer with great customer service. Craig- who sold the car to me was brilliant and full of good knowledge and information answering every question I had.

highly recommend

9 oktober 2021
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Antwoord van Shelbourne Motors

Dear Customer

It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Craig and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

In my opinion.

On Monday 4th October I called into Shelbourne Motors without an appointment & the hospitality was 2nd to none. I didn't have long to wait to speak to Conor the salesman. He was so generous with his time, it was unbelievable. He didn't even get time for his lunch before his next appointment arrived. The next time I made an appointment to test drive the car I wanted & yes I've made a purchase. I collect it very soon. I definitely would recommend Conor to anyone who wished to purchase a new vehicle.

8 oktober 2021
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Antwoord van Shelbourne Motors

Dear Roberta

Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.

We will be sure to pass this on to Conor and the team at Renault. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.

We look forward to seeing you again soon.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Fantastic business

Fantastic business, great to deal with

8 oktober 2021
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Antwoord van Shelbourne Motors

Dear Customer

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Went to Shelbourne to look at new…

Went to Shelbourne to look at new Car.Jorge Rousso talked me through options and was very knowledgeable and helpful to make choice.pleasant experience and friendly approach.have bought before from Shelbourne before and would recommend this company

8 oktober 2021
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Antwoord van Shelbourne Motors

Dear Customer

It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Jorge and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Sales was so helpful and approachable, and very patient when I was very indecisive! Couldn't recommend them enough

7 oktober 2021
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Antwoord van Shelbourne Motors

Dear Customer

It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

CAR PURCHASE

Absolutely no complaints. We were welcomed and treated with courtesy. All queries answered quickly and satisfactorily. Salesman was polite and very pleasant. Would have no hesitation in using their services again.

5 oktober 2021
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Antwoord van Shelbourne Motors

Dear Customer

Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.

We look forward to seeing you again soon,

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Purchase of Yaris Cross from Shelbourne Mitors

I was treated with great respect and professionalism. Everything was explained in detail and I felt under no pressure at any time.

The test drive was very enjoyable and conducted under full COVID protocols.

3 oktober 2021
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Antwoord van Shelbourne Motors

Dear John

Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.

We will be sure to pass this on to the team at Toyota On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.

We look forward to seeing you again soon,

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

David was so helpful in helping me…

David was so helpful in helping me chose my car.. He didn't put any pressure on me, great customer service

3 oktober 2021
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Antwoord van Shelbourne Motors

Dear Patricia

It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to David and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Very friendly and professional

Very friendly and professional. Nothing was too much trouble…love my new car..Thank-you James(Childs).

1 oktober 2021
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Antwoord van Shelbourne Motors

Dear Clare

It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to James and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Excellent customer experience from…

Excellent customer experience from start to finish. James at Auto Select thoroughly professional throughout with none of the usual car sales speak! To the point, no time wasting and even when it came to closing the deal he was considerate. Good job all round. Well done.

1 oktober 2021
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Antwoord van Shelbourne Motors

Dear Customer

Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto James and the team at Autoselect.

We look forward to seeing you again soon,

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish, very efficient covid secure policies. Excellent choice of motors and modern show room and facilities.

29 september 2021
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Antwoord van Shelbourne Motors

Dear Customer

Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.

We look forward to seeing you again soon,

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

All of the Toyota staff were very…

All of the Toyota staff were very helpful, Paul Martin has always been excellent carrying out Services over the years. Lee Wortley was so helpful throughout, from when I had decided to change my car, and nothing was too much trouble, he was brilliant at keeping me up to date. Adam also was excellent with the help he gave me in changing to an Automatic, he gave me the confidence to drive it, and was so kind. The whole team is excellent.

29 september 2021
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Antwoord van Shelbourne Motors

Dear Beverley

It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Paul, Lee & Adam and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

a great service from a very well…

a great service from a very well informed friendly and helpful agent Michelle thank you.

29 september 2021
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Antwoord van Shelbourne Motors

Dear William

It’s a pleasure to read such a fantastic review about our Kia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers. We will be sure to pass this onto Michelle and the team.

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Autoselect was very helpful in getting…

Autoselect was very helpful in getting through the process of finance and also trading on my vehicle.

29 september 2021
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Antwoord van Shelbourne Motors

Dear Lance

Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.

We look forward to seeing you again soon,

Best Regards,
Customer Service Team
Shelbourne Motors.com

Beoordeeld met 5 van de 5 sterren

Great service so far,I have obtained a…

Great service so far,I have obtained a full years warranty,hopefully there’s no issues with the car ? So far,so good ,thank yous

29 september 2021
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Antwoord van Shelbourne Motors

Dear Charles
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

We hope you have many years happy driving in your new car!

Best Regards,
Customer Service Team
Shelbourne Motors.com

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